LayoutHub ‑ Easy Page Builder , 2,861 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, efficient performance, and wide range of templates for quick page creation. Its compatibility with Shopify and customizable features are also valued. The customer support team is often praised for their prompt and helpful service. Many have been using it for years and recommend the paid version for its additional capabilities.
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Great Customer Support! They dont sleep, always helping me build pages
Dear,
I'm Duke from support team. Thank you so much for your kind words.
It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.
Best regards,
Duke | Customer Success Team
Thank you Duke for being so quick and efficient on assisting me with some changes. It’s this level of service that reinforces my trust in this App. Once again, thank you Duke who turned our challenges into a seamless experience. Five stars well earned!
Dear,
I'm Duke from support team.
Thank you so much for taking the time to leave us a rating! We truly appreciate to know that you had a positive experience with our product/service.
If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!
Best regards,
Duke | Customer Success Team
Sophie's assistance was top quality.
Thanks
Dear,
I'm Sophie from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Sophie | Customer Success Team
Great options, awesome templates and prompt assistance! Thank you for the wonderful app!
Hi there,
Thank you for your fantastic feedback!
We're thrilled to hear that you find our app to have great options, awesome templates, and prompt assistance. Your appreciation means a lot to us!
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience continues to be wonderful.
Thank you for using our app!
Best regards,
Jesse | LayoutHub Support Team
So great! Dominique is so helpful, as a beginner I know hardly anything about building a site but she helped me code and build and answered all my questions!
Hi there,
It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
BR
Dominique
Wow this app is bad. I would love to give it zero stars but their support is good. But support can only be so good when the app doesn't work at all.
My suggestion: Just call the app "500 Server Error", would be more honest.
The good news is that I should get refunded, so maybe you will have a better experience (you have a week to ask for refund, so try it quick)
Hi there,
First we are very sorry for your bad experience with the app.
Regarding the error 500 issue, this is an issue related to our server and it disrupts the use of the application. We fixed the issue shortly and the service is now operating normally from February 8, 2024.
Regarding refunds, currently all payments are processed by Shopify and the Shopify system charges your money so we cannot refund. To receive a refund please send us an invoice for your payment for the app and you can check it at Settings -> Billing -> Bills https://prnt.sc/Y7yRXbnVV-9T. Please contact us via email support@layouthub.com and send us the invoice.
Thanks and again we are very sorry for your bad experience with the app.
Best regards,
Anthony | Layouthub support team
great support! Sophie was so helpful :)
Dear, I'm Sophie from Layouthub app.
Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.
That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.
Best regards,
Sophie | Customer Success Team
Super aide !
Hi there,
It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.
We look forward to supporting you again in the future and providing you with exceptional service.
BR
Dominique
Great and fast support !
I had a problem with the display of my down counting timer and requested help via the support chat. They fixed it fast and very professional.
Thanks to Dominique and the Team
I had a problem with the different screen views and how the information on a page from my store was being displayed differently in all 3 of them. I contacted Layout and immediately was put in contact with one of their representatives, Saul. He acted super fast, I reloaded my page, and instantly my problem was fixed! I was completely satisfied with his fast response, kindness, and willingness to help. Thank you!