Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 15, 2021

Every time I had an issue building the pages, the support team has been very helpful and always available for solving my problems or doubts.

Beauty Shared - Alberto Calabria
Time spent using app: Over 2 years
Edited March 12, 2021

Was very satisfied with their support, had some things in my layout that I wanted to customize and they helped me perfectly with the problem!

Time spent using app: 4 months
March 10, 2021

Maria with customer service was pleasant to work with and she did a great job assisting me. Thank you

United States
Time spent using app: 10 days
Edited July 10, 2022

The customer service is very good Andy, in particular, is smart and AMAZING! I'm still waiting for the dev to solve my issues. If this app were updating its section it was perfect
They need to update the templates according to Shopify

Time spent using app: About 2 years
LayoutHub replied June 28, 2022

Thank you for your review and I'm sorry to hear that. Hope you understand we are always happy to help you as much as we can to the extent that the app can meet, even our entire team spent a lot of time for you and helped you a lot in customizing the store from month to month. A lot of customer have used and satisfied with our app, they are satisfied with the features that the app brings. But for you, you are asking for some new features that are too advanced and new designs that highly personalized, even beyond app's limits. And this is really not fair for us when you leave the bad review just for reason we can't do what you ask. Please know we’d like to make this right for you but we don't have enough human to support you that way please.
Again, thank you for your understanding! Also our support team always welcomes you!

February 19, 2021

I use this app to create my Home page, it's pretty intuitive, easy to go around and the designs are good. It put a bug on my product page though causing some the pictures to not show because I didn't check Enabling jQuery on the dashboard. When I asked for help from the support center though, they quickly helped me out with the issue and it was all good in a few minutes.

Time spent using app: 9 months
February 16, 2021

The app has lots of different layouts to choose from as a start. The support team are very capable to help you resolve any issues you face.

Bread Breakers
United Kingdom
Time spent using app: About 2 months
February 10, 2021

Super helpful when you have questions! Lots of options for different layouts as well. I recommend this app

United States
Time spent using app: About 1 year
January 18, 2021

Customer service helped me add a general review page to my website. Very helpful customer service. Thanks

fuzz freak
Time spent using app: 10 months
January 7, 2021

Great support team - Always nice to have a live chat. Maria was patient and very helpful. Easy to understand and follow instruction with.

United Kingdom
Time spent using app: About 1 year
December 31, 2020

I used the app and it helped me to build a landing page. I also had assistance from representative Maria and she was exceptional.

Affinity Chest LLC
United States
Time spent using app: 10 days