Avis (68)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
11 septembre 2023

Perfect application, with an amazing support !

The Loft General Trading
Bahreïn
10 jours d’utilisation de l’application
4 décembre 2023

Great app and wonderful support team, they were very quick to respond and helped me customize the appearance of the widget to suit my store. Would definitely recommend!

Alexandra Hakim
Royaume-Uni
38 minutes d’utilisation de l’application
27 novembre 2023

Die Installation war super easy und es fügt sich optisch toll ins Theme ein. Ich hatte anfänglich ein kleines Problem bei der Customization und mir wurde via Chat binnen Sekunden geholfen.

LITTLE PURIST
Autriche
3 jours d’utilisation de l’application
28 novembre 2023

Does what it has to do! And the support does even more...! Amazing app, thanks team

DUTCHIES
Pays-Bas
Environ une heure d’utilisation de l’application
9 décembre 2023

Most effective and customisable app I have found till now. UI is absolutely superb!

Vigneto
Inde
Environ 2 heures d’utilisation de l’application
4 décembre 2023

Response was quick and clear. Step by step instructions were giving so very helpful.

Siete Gift Shop
États-Unis
Environ une heure d’utilisation de l’application
21 septembre 2023

I had an issue setting up the widget in cart. The team was super helpful. Quick responsive time and accommodated what I needed.

Padtastic
Australie
Environ 21 heures d’utilisation de l’application
7 décembre 2023

Simple to configure, excellent team support! And it's FREE!

Simplicity by M
France
Environ 3 heures d’utilisation de l’application
7 décembre 2023

HORRIBLE - did not work and on top of that, messed up every single Collection on our site. The app (without explicitly saying), added a Condition to all of our product Collections "Product Type is not equal to LDT Gift Option". After uninstalling the app, these Conditions persisted - which required manually removing it from every. single. Collection. An absolute nightmare.

On top of this, after initially installing and configuring the app, the gift options never appeared on our site. The app said to wait about 5 minutes for things to load, but it didn't show up even after 2 hours.

10/10 do not recommend!

Leon & Son Wine and Spirits
États-Unis
2 minutes d’utilisation de l’application
LDT Team a répondu 8 décembre 2023

Hi there! Thank you for sharing your experience. I understand that you have been experiencing some issues and were assured that we would investigate these concerns.
1 - By default, adds a condition to our Automated Collections to exclude our gift wrap products from them, as most of our customers prefer this. If this doesn't align with your preferences, our development and support teams are always available to assist you in removing this condition within minutes.
2 - It seems that you haven't contacted our support team, and our app also doesn't feature a notification suggesting a 5-minute wait. We are concerned that there might be a confusion with another application.

We aim to provide you with helpful information and stand ready to assist you in setting up our app for your use.
You can always reach us via email at support@ldtsoft.work or directly chat with us through the integrated chatbox within the app for immediate assistance. https://i.imgur.com/RLknrnA.png

6 janvier 2024

Juste parfait, a répondu exactement à mes besoins et un super service client. Merci !

La Cave Éclairée
France
Environ 2 heures d’utilisation de l’application