This review is based on Customer Service alone. I'm still familiarizing myself with the app/program so I can't tell you how that's going for our business just yet. Customer Service so far has been stellar! Whenever I have a question or need clarification I click on the live chat option and I'm quickly linked to a customer service representative by the name of Deidra. Literally there has been no waiting time to reach someone. Deidra is very knowledgable about the app and quickly responds with an answer and includes documentation related to your concern. I'm looking forward to spending more time in the app and getting the program started. I'm sure I will later come back and update my review.
This was a great app, customer support was superb and they even reached out to me by email to promote me on facebook and elsewhere. I had to uninstall because my trash self could not make any sales so I could not pay the fee after my trial was done lmao. But this was an all around great experience. They even wrote me a description for my website and help me get affiliates.
It's a great App. Most of all I was surprised how they called me and reached out to me to address my concerns and helped me to resolve it.
I really appreciate great customer service as I go above and beyond with my own customers. I felt like they took the time to resolve it and went above and beyond.
Instant Social Growth
Thanks so much to Adam Jacobs, lead support agent. I've been using Lead Dyno for almost a year on www.instantsocialgrowth.com nd its been a big part of my success driving new customers through their affiliate dashboard, the dashboard has done an excellent job and their integrations make it the only system that effectively works with my business model. Thanks again guys, will try out the ecommerce affiliates newsletter PR soon.
Great, QUICK, customer service! Shout out to Jennifer Goodman, Support Agent, for helping us sort out our "unknowns" to make our affiliate program implementation a breeze!
Very responsive and friendly support. I was solved a problem in a few seconds so I blocked for several days!
Amazing platform, they make it as easy as possible for both the merchant and affiliates. the interface is just beautifully design and not to mention their support team is very responses, literally get questions answered in 30 seconds from the in app chat feature they have.
Great customer support! Always friendly and willing to answer all questions...
Dashboard offers many options - at the beginning it might look confusing but it comes in handy when you want to customize your program.
App is a bit pricey but hope it will be worth it.
Make It Minnie
This program has been so easy to navigate and track. It links the custom affiliate discount codes directly to your shopify account so you don't have to manually enter them. Jennifer Goodman has been a great customer service representative and has helped walk me through any questions I've had. I would definitely recommend LeadDyno to anyone looking to work with affiliate.
Lybe The Label
Great app and wonderfully-responsive customer service! Thanks so much, Deidra, in helping me get things set-up correctly.