Amazing platform, they make it as easy as possible for both the merchant and affiliates. the interface is just beautifully design and not to mention their support team is very responses, literally get questions answered in 30 seconds from the in app chat feature they have.
Great customer support! Always friendly and willing to answer all questions...
Dashboard offers many options - at the beginning it might look confusing but it comes in handy when you want to customize your program.
App is a bit pricey but hope it will be worth it.
Amazing Support!!!! Love the way they explain every step.
4 star only because they are a bit expensive.
Make It Minnie
This program has been so easy to navigate and track. It links the custom affiliate discount codes directly to your shopify account so you don't have to manually enter them. Jennifer Goodman has been a great customer service representative and has helped walk me through any questions I've had. I would definitely recommend LeadDyno to anyone looking to work with affiliate.
Lybe The Label
Great app and wonderfully-responsive customer service! Thanks so much, Deidra, in helping me get things set-up correctly.
Great customer service. Very fast response time and answered all my questions thoroughly. Thank you Jennifer Goodman. The program itself is well laid out and pretty easy to use. I love that you can try it for 30 days before you are billed. It gives you plenty of time to customize everything to your liking. I definitely recommend leaddyno.
This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!
Very helpful, friendly and fast!
All Things Onatural
Where do I begin.
Unfortunately this is the only app that we have used via our Shopify website that we are extremely displeased with. Customer service is extremely lacking and we have not once received a return response to our emails or customer service issues with each time the customer service rep continuously stating that she would place our ticket in 'urgent' status. We were contacted by our affiliate who brought over 9000 visitors in a matter of a week and noticed that her commissions were extremely inaccurate, which we agreed. So, with all of the orders that we must process this week alone, we now have to configure, manually, how much her commissions should accurately be. When I reached out to Adam, I'm assuming the creator, he misspelled my name, which is something I make sure to never do when speaking with a customer, but then our customer service record speaks for itself with over 1100 (5 star reviews) unsolicited. Some tips that may help. Hire someone to create professional how to videos. Train customer service staff to be able to answer the most basic concerns such as commissions, email requests and the likes, answer emails in a timely manner, when responding with a basic response email that perhaps has been copied and pasted, spell the customer's name accurately. I will also notify Shopify of our extreme disappointment with this app which they take into consideration especially with our company being in their top 5% of sales. We installed this app perhaps a week ago and it has been the absolute worse of any Shopify App that we have installed. It was a complete waste of our time as well as an inconvenience to our affiliate and our staff who has to configure the commissions manually now. Unfortunately, this app receives 1 star from us.
Bucked Up Philippines
Must have app for anyone using affiliates or ambassadors to drive more traffic to their Shopify store. Support is incredibly responsive. They have been with us from the start and continue to help address any changes we are making in within the app.