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I have three days trying to understand and fix the problem with the link that the member should use to invite that leads the prospect to the registration form and do not understand me, do not replenish me and do not fix the problem. So far it seems to me that customer service is very bad. I'll leave this review and if they fix all these problems I'll change it. But I want you to know that I have not been able to start with this app because of that problem since it is essential for multilevel.
Very very poor customer service. Will out right ignore. Tries to bribe you to leave good reviews by extending free trial. Links do NOT track all visitors and failed testing.
Andivia Beauty
I used this app and found it to be extremely difficult to learn. Customer Service was no help. I would not recommend this app unless you want to waste a tremendous amount of hours trying to install it and a ton of hours learning to use it. I would give this app 1 star for bad
Sorry to read about your frustrations! Please email our Support Manager at support @ leaddyno dot com so he can address your issues personally or you can book a call at leaddyno.youcanbook.me.
Hard to setup. Little to no help available. No response to help requests. Not tracking sales. Just terrible.
Customer support do not respond. Chat support just repeats same answer over and over. Emailed support. No response. Documentation shows inconsistent information that does not match what they are showing you to do.
Sorry to read about your frustrations! We wouldn't be able to get away with fake reviews on a Shopify app so I can promise you that all our stellar reviews are legitimate. We don't use bots, only real people. On that note please email our support manager adam@leaddyno.com so he can give you had personally with your issue. Thanks!
I was waiting for a response from someone on customer support for a week. I could not use the App this whole time. The only response I got was "what is your website address?" And that info was in the subject line of the email... but even after writing the address again, they did not respond. A week for that? I can't imagine how long it will take to get an answer to bigger issues
didn't work for me, support didn't help and didn't return my chat! waste of time since they don't even answer
So sorry to read about your frustrations! Please email our Support Manager at adam@leaddyno.com so he can help you personally. Thanks!
Pointless. Needed support and a bot said hello and nothing after that. Didn't even let me send an email to get support. Don't waste your time.
So Confusing app! I created a new store with a new email address and installed Leaddyno, guess what? my other store dashboad appeared with my other affiliate...
This is beyond messy!
I have been trying to talk to someone but nobody replies... Really?
Hi there! I'm sorry to hear about your frustrations! This happens when you have more than one Shopify store with the same owner email address. The email addresses need to be unique. If you need help with this please email our Support Manager adam@leaddyno.com. Thanks!
fix your damn app, everytime i try to install it or integrate it into my system? It shows a 500 error
Hi there. We were doing a database update that prevented Shopify customers from installing our app for a few hours. This has since been fixed. We apologize for the inconvenience.