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Jennifer was simply spectacular.
Knowledgeable, efficient and courteous.
By far the best customer service I've received in a while.
LeadDyno has a tiny magic button (Secret weapon) - Live Chat. Their support is extremely fast, helpful - I've learned about some advanced settings and configuration issues in a second.
Currently trialing LeadDyno - I have run through a couple of affiliate apps for shopify and deleted all of them bar LeadDyno.
I've done this due to others being un-streamlined and clunky. I've found (so far) LeadDyno to be the opposite. It took me about 10 minutes to setup and customize it for our business which i loved. I had something I couldn't work out and went to support who sorted it pretty much instantly (after asking my exact requirement) - Adam Jacobs was the Support Manager who helped me out. So far the experience is absolutely refreshing. As mentioned I am currently trialing this but so far so good.
Thank you
Jennifer's help has been great as we've begun using the program! Thanks LeadDyno for making affiliate marketing easy and affordable.
I installed the LeadDyno app into my shopify admin and at first I was having some issues when testing whether the affiliate links were tracking throughout the checkout process. They were not, so I contacted their customer service via chat on their website which was super simple and they started a tech support ticket for me. I went back and forth with tech support to make sure I had things setup properly and eventually they found out the issue was an incompatibility with the Ajaxify Cart plugin that was on my shopify theme. I just had to uncheck the enable option for Ajaxify Cart and the problem was gone. They extended my free trial period since it took a little longer than expected to get the software up and running properly.
I like that LeadDyno lets me setup item specific commissions and the whole tracking system, payments and dashboard interface seem very top notch so far.
Great customer support!!
I wanted to change my main email on my account and as i was in a hurry i couldn't seem to find where to do it, so i started a live chat and Jennifer was really helpful and very quick, changed it for me in less than 2 minutes.
Highly recommend!
Thank you for your great review! We're glad to read that you're enjoying our customer service. I've passed on your feedback to Jenn.
I love how much help LeadDyno gives with setting up the program. You can tell they've been doing this a while. It shows. Thanks Again!
Thank you for the love! We appreciate your business and are thrilled to hear how LeadDyno is helping you run your affiliate marketing program. If you need anything at all, contact us at support@leaddyno.com 😊
best customer service ever!
thank you all guys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the kind words!
Great customer service and app is great tooo ! 30 day free trial, great app , great customer service
Jennifer is the best Support Agent.
She really can solve any problem.
Thank for your patience