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Really appreciate Adam's direct help!
The Support Staff was very helpful and willing to crack down on the problem I was having with my account. They communicated in a timely manner and even went the extra mile to correct a mistake with one of our Affiliates. The app is great for a basic referral program or Affiliate marketing, but it is not quite as robust as some of the other influencer management platforms on the market. But, for the low price and quality customer service, it will meet the basic needs of running a referral program.
Thank you for your great review! We greatly appreciate it!
Responsive teams. The interface is a little wonky and will take time to load but they respond to support fast and courteously.
Thank you for letting us know! Our support team is always ready and happy to help.
LeadDyno's customer service has far exceeded our expectations. There are a few functionalities we wish it had, but overall we're extremely happy with the customer service and price point.
Thank you for your kind review! 😊 We love hearing that our team has exceeded your expectations with your affiliate marketing program. We'd love to hear your thoughts about the desired functionalities. Feel free to drop us a line at support@leaddyno.com
Great app, just started using. Very powerful and best affiliate platform I have seen. However beware, pricing is unfair and based on total store volume and not affiliate volume. Also coupon/tracking codes do not automatically sync into Shopify.
Great to hear you are enjoying our app. About coupon/tracking codes, they do automatically sync. We will send you an email with info on how to enable that feature.
As far as our pricing goes, every company seems to have its own model. Our pricing has been based on overall web traffic since we launched on Shopify in 2014. LeadDyno tracking goes beyond simple tracking for affiliates. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We need to do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. It is also collected to help you measure the success of all of your marketing efforts. For example, Tracking Campaigns are particularly useful for ad tracking.
We appreciate you choosing LeadDyno and look forward to growing with you.
Great App. 24 hour customer support is amazing. Specifically worked with Deidra to help work out some kinks.
Thank you for your great review!!
The App has many great features and I feel its the best Affiliate app for us on Shopify. I reviewed all of them, before deciding. However, editing text is limited in terms of options. Editing the Terms of Service was a hassle. All in all a very good tool.
Thank you for your review! Glad you love the features of our app. About the copy/pasting from Word, it can be tricky moving formatting between systems. If you run into an issue like this, please send us the file and see what we can do to help. Thanks!
I had an issue with the app and Justin was able to help me right away. Great customer service on LeadDyno
Glad we could resolve the issue quickly. We appreciate your business.
I am still getting everything set up to launch this week and have had a tremendous amount of help from the LeadDyno team! Jennifer Goodman is my favourite, she always answers the questions I have and if they can't do what I need then I make a recommendation and I already saw my suggestion for the content page happen- love that!!!!
Thank you for your great review! I've passed on your feedback to Jenn!
I love this app and how it works! You can manage your affiliate programme with ease, and it has a lot of features that are very useful. Also, the support team is excellent and they are always willing to help. Jennifer helps us many times, she's very nice! Thank you!!