리뷰 (220)

전체 평점
4.4
평점 수준당 개수
  • 평점의 80%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 9%가 별 1개입니다
2016년 8월 2일

Jennifer, your support agent is awesome. Very helpful and polite. She totally deserves a raise

Dawg Grillz
미국
앱 사용 기간 23분
2016년 1월 14일

instantly response. good support. great job!

Shopnsave My
말레이시아
앱 사용 기간 대략 1시간
2022년 8월 4일

My contact with Leaddyno and talking to Ayomide was very helpful. She followed thru with me and made sure I understood. Her help was very appreciated

Harvest Church
미국
앱 사용 기간 21일
답글 LeadDyno개 2022년 10월 31일

Thank you for your review, glad to hear Ayomide was helpful! Reach out to us if you ever need anything else.

2022년 1월 10일

Provided great support and were willing to work with me even though we werent compatible at first. will keep this updated.

Whistler Group
미국
앱 사용 기간 대략 1개월
답글 LeadDyno개 2022년 10월 31일

Thank you for your review, please never hesitate to reach out again to us!

2021년 12월 20일

I love how much help LeadDyno gives with setting up the program. You can tell they've been doing this a while. It shows. Thanks Again!

muggin.store
미국
앱 사용 기간 8일
답글 LeadDyno개 2021년 12월 21일

Thank you for the love! We appreciate your business and are thrilled to hear how LeadDyno is helping you run your affiliate marketing program. If you need anything at all, contact us at support@leaddyno.com 😊

2021년 10월 18일

Great customer service. They do not take days to answer you. This app works for my current business needs.

Purple Bow Co.
미국
앱 사용 기간 3개월
답글 LeadDyno개 2021년 10월 18일

Thanks so very much for your review and kind words about our customer happiness team! We're over the moon excited that LeadDyno is working so well for your affiliate marketing needs.

2021년 9월 9일

I am definitely not tech savvy, and getting the back end set up the way we needed it to work and look was not easy. However, tech support was very helpful and patient. Now that everything is sorted out and customized for our needs, the platform looks good and functions well. Overall, the platform meets our needs at a reasonable price. I feel we made the right choice going with LeadDyno for our affiliate program.

Organic Chemistry
미국
앱 사용 기간 29일
답글 LeadDyno개 2021년 9월 10일

Thank you so much for your review of our affiliate marketing platform! We love hearing that our team was patient and that LeadDyno is meeting all of your affiliate marketing and tracking strategy needs.

2021년 8월 20일

Excellent program. Nice and simple with a wide range of capabilities. Their customer service is killer, too.

Akai Life
미국
앱 사용 기간 1년 초과
답글 LeadDyno개 2021년 8월 20일

Thank you so much for reviewing our app. We're grateful that LeadDyno is working out so well for you. And we couldn't agree more about our customer happiness team! 😉

2021년 7월 19일

There are a lot of good features and everything works like it should. Sometimes I feel like the site could be organized better as there are a lot of tools and content

YumeYumeShop
캐나다
앱 사용 기간 3일
답글 LeadDyno개 2021년 7월 19일

Great to hear you have been happy with the features and the functionality of our affiliate tracking software. Thanks for your feedback on the organization, will review with our team. We look forward to growing with you.

2021년 6월 9일

Excellent Service from your team, keep it up
The app is what I have been looking for and is doing wonders for our company Thanks so much

INSTIL
남아프리카
앱 사용 기간 19일
답글 LeadDyno개 2021년 6월 10일

We appreciate you choosing our affiliate platform! Great to hear you have been so happy with our customer support team and our affiliate app. We appreciate your business and look forward to growing with you.

2021년 5월 24일에 편집됨

Great app, just started using. Very powerful and best affiliate platform I have seen. However beware, pricing is unfair and based on total store volume and not affiliate volume. Also coupon/tracking codes do not automatically sync into Shopify.

Eyetamins, Inc.
미국
앱 사용 기간 대략 1개월
답글 LeadDyno개 2021년 5월 25일

Great to hear you are enjoying our app. About coupon/tracking codes, they do automatically sync. We will send you an email with info on how to enable that feature.

As far as our pricing goes, every company seems to have its own model. Our pricing has been based on overall web traffic since we launched on Shopify in 2014. LeadDyno tracking goes beyond simple tracking for affiliates. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We need to do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. It is also collected to help you measure the success of all of your marketing efforts. For example, Tracking Campaigns are particularly useful for ad tracking. 

We appreciate you choosing LeadDyno and look forward to growing with you.

2021년 4월 1일

Highly recommend this app for those wishing to initiate a professional affiliate/ambassador program with ease. Justin was absolutely AMAZING to work with. He walked me through everything and he responded quickly to all my emails and reached out afterwards to make sure I fully understood how the app worked. Justin really wants to see you succeed! Be sure and check out all the fabulous and free training videos they offer! Loving the LeadDyno app!

Brand Squawk Apparel
캐나다
앱 사용 기간 대략 2개월
답글 LeadDyno개 2021년 4월 7일

Thanks for the great feedback on our onboarding and training videos! We appreciate you choosing LeadDyno for your affiliate program.

2021년 3월 23일

The LeadDyno team is wonderful. When you have a question you can talk to an actual LeadDyno team member. This is huge, because I don't have time to go through a forum or dig for the answers. With LeadDyno, I get my questions answered fast and they even give me ideas on how to use their app to help me grow my business. Hands down best support team!!

curbappealbeauty.com
미국
앱 사용 기간 8개월
답글 LeadDyno개 2021년 3월 23일

So great to hear you have been happy with LeadDyno support and that you found our 1:1 online meetings so helpful. We appreciate your business and looking forward to growing with you as your business and affiliate program grows.

2021년 3월 13일

Upfront the app is semi easy to use, but beware the fine print. The plans cover TOTAL TRAFFIC, wether it is generated by your ambassador’s links or not! That means once you go past the maximum visitors in your plan, even if they DON’T purchase anything, you will get charged extra! I put the time into my company on my and my teams time, we generate our own traffic via 5 social platforms. We were charged for that traffic, just because we used this app. We have since uninstalled the app and are doing our own affiliate marketing.

Atmospheria
미국
앱 사용 기간 대략 2개월
답글 LeadDyno개 2021년 3월 15일

We are sorry to hear you were unhappy with our pricing model. There are several affiliate apps, and they each have different billing models. If you check our Shopify app listing, we list our billing plans, along with the traffic limits for each plan. This has been our pricing model since we started on the Shopify platform in 2014.

Part of why we charge for all traffic is because our platform goes beyond just affiliate tracking. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. Our customer success team is available for a 1-on-1 call to help you take advantage of some of these other tracking capabilities outside just affiliate traffic

We'd love to work with you and discuss a plan that will work for your business.

2021년 3월 4일

It was really helpful working with the chat help on the website because you were able to answer my question very thoroughly and right away!

Kawaii Lighting
미국
앱 사용 기간 대략 1년
답글 LeadDyno개 2021년 3월 4일

So glad you found our live chat helpful. We do our best to be available by chat, email and 1:1 online meetings. We appreciate your business!

2021년 2월 26일

We have been using LeadDyno for a little under a month now, and are extremely satisfied with both its capabilities and customer service. I had a list of questions after using this service, and was immediately provided a "one-on-one" call with one of the representatives, Justin. Justin was extremely helpful in providing clear and concise answers for the questions we had. I shared my screen with him, and he helped guide me through my "Admin Dashboard". We just recently moved from another affiliate software provider, and LeadDyno has been far more user friendly and has exponentially more capabilities and customization.

Agape Retail
미국
앱 사용 기간 20일
답글 LeadDyno개 2021년 2월 26일

We are very happy to hear you have been happy with our affiliate platform and customer service. Thanks!

2021년 2월 5일에 편집됨

We've been using LeadDyno for several years now. It's a simple and effective way to create and manage an affiliate marketing program. Would recommend to a friend!

NanoNutra
미국
앱 사용 기간 3년 초과
답글 LeadDyno개 2021년 2월 17일

Thanks for the review. We appreciate you being a loyal customer for so many years.

2021년 1월 26일에 편집됨

I use this app to assist with marketing online Emotional Support Coaching for Carers. It is easy to manage and offering Affiliation is a great way forward to increase unique and revolurionary coaching courses take-up in the Care Industry.

Inner Change Resources
영국
앱 사용 기간 6개월
답글 LeadDyno개 2021년 1월 26일

So glad you found our app easy to use. Great hear it's working out for your coaching courses! We appreciate your business.

2020년 10월 28일에 편집됨

LeadDyno was simple, User friendly, and gave me better customer service than any other apps that I tried and they all charge more than double. They made the transition from my old software seamless and easy and even let me customize my affiliate website domain which many other platforms do not.

Soesic Gaming
미국
앱 사용 기간 4일
답글 LeadDyno개 2020년 10월 28일

Thanks so much for your feedback, we really appreciate it!

2020년 9월 8일

Love the features and even the dashboard. Unfortunately, 2 days into my trial period I'm experiencing nothing but glitches and issues. Support has me running in circles, too. I can't open the app through my Shopify dashboard and can't successfully integrate with ReCharge. It's too bad because I really would've wanted to work with them due to all their features and capabilities.

Homeschool-Teachers.com
미국
앱 사용 기간 대략 24시간
답글 LeadDyno개 2020년 9월 9일

Glad to hear you liked our features and dashboard but I'm sorry to hear about the technical problems you have encountered with the integration of Shopify and Recharge. We want to help you get this resolved and have actively been responding to your queries as well as your partners. We are happy to jump on a zoom call to see what might be going on.

2020년 9월 1일

Great app, good API integration options available, and nice portals for affiliates use. Very flexible and just what we were after.

Winkl
뉴질랜드
앱 사용 기간 4개월
2020년 7월 22일에 편집됨

It's really a great system help you merging with your visitors on a daily basis as well as your affiliate dashboard. affiliate can gain trust & contentment due to their advance system that lead increasing your business growth. It's highly recommended for your best effort and satisfaction! I love them

Hemid
사우디아라비아
앱 사용 기간 2개월
2020년 6월 18일에 편집됨

Awful. I set this up and had 3 or 4 affiliates start up, one in particular had noticed a few sales that hadnt tracked to her, I emailed customer services and they were honestly the most useless CS Ive ever used. Take 2 days to reply and then the reply is absolutely useless and not even relevant to my query. They told me sometimes they have problems with affiliates using Facebook but that this wasnt an issue in my case, I asked WHAT IS THE ISSUE THEN? And have been ignored since. I put a lot of effort into setting this up so really wanted it to work but my affiliates think im trying to scam them, it keeps happening! Shopify track it as coming through the affiliates link, but for some reason Leaddyno (the people I pay to track them) cant manage to. They literally have one job! So I now have to go through every sale on Shopify to track them myself and manually add the commissions. This is taking hours, I took over £2000 in sales just yesterday from a site with an average order value of £25 this is a lot of orders to go through when Im paying for a service to do that for me!

If you sign up to these, you will lose time, money, and very probably youre affiliates who will lose trust in you when they realise they have had loads of sales go in that haven't tracked

Edited to add that I dont know how it is my settings when its only one single affiliate that is affected, she hasnt altered ANY settings and neither have I. I actually came back to remove this review because although its true, I felt harsh. I saw the response and now its staying cause that is an outright LIE! This app is most definitely NOT solid! Shopify tracks the sales, Leaddyno doesnt. How is that my settings? They have the lead dyno tracking affiliate on the shopify order page

Not helpful at all that you refuse to accept any responsibility and just blame your users. Also, what do you mean I need to give you time? I gave you two days to reply, you replied and said a lot of your users have issues if their affiliates try use Facebook, but that wasnt the issue for me. That was it. No more reply for almost a week, until I wrote this review

Rebel Beauty
영국
앱 사용 기간 27일
답글 LeadDyno개 2020년 6월 15일

I’m sorry to hear about your experience with LeadDyno customer service. Over the past few weeks we made some major changes to our support team and removed a long time support manager. Their previous response to your experience was unacceptable and for that we apologize. Things should be a lot better moving forward. 

We have been on Shopify since 2014 and take a lot of pride in our product. We have invested a ton of effort into making our Shopify tracking integration rock solid, including some advanced integration with Shopify’s systems that prevent adblockers from interfering with our tracking. With that said, there are fringe cases where things aren't setup correctly or weird things that happen due to the affiliate modifying a link or some other strange technical issue with the setup. It is complex and there are a lot of variables. When that happens, we do need to troubleshoot and it may take a few days. Since our change in staff our response times have been speeding up and are doing our best to offer a better service.

2020년 6월 8일

Very impressed with this app. I actually hired someone to give me a recommendation on which app to install, since there are so many to chose from, and I am glad I did.

Herb Tech Pharmaceuticals
미국
앱 사용 기간 2개월
답글 LeadDyno개 2020년 6월 15일

So great to hear! Thank you for your review!

2020년 5월 7일

Excellent customer 'chat' support! Thanks Jennifer. Always great working with the LeadDyno team.

My Tot Box
미국
앱 사용 기간 11개월
답글 LeadDyno개 2020년 6월 4일

Thank you for your great review! We appreciate it!

2020년 5월 5일

App is clear and simple. You can manage almost everything you like. Support is absolutely GREAT! Thank you all

BLU VELA SA - AD:VANTAGE Online Store
스위스
앱 사용 기간 3일
답글 LeadDyno개 2020년 6월 4일

Thank you for your kind words! We're glad to hear you enjoy our service!

2020년 4월 9일

So Confusing app! I created a new store with a new email address and installed Leaddyno, guess what? my other store dashboad appeared with my other affiliate...
This is beyond messy!
I have been trying to talk to someone but nobody replies... Really?

Nur Al Quran
싱가포르
앱 사용 기간 1일
답글 LeadDyno개 2020년 4월 9일

Hi there! I'm sorry to hear about your frustrations! This happens when you have more than one Shopify store with the same owner email address. The email addresses need to be unique. If you need help with this please email our Support Manager adam@leaddyno.com. Thanks!

2020년 3월 17일

didn't work for me, support didn't help and didn't return my chat! waste of time since they don't even answer

Life With Corona
미국
앱 사용 기간 3일
답글 LeadDyno개 2020년 3월 18일

So sorry to read about your frustrations! Please email our Support Manager at adam@leaddyno.com so he can help you personally. Thanks!

2020년 3월 10일

Poor customer service, cannot solve the problems timely and always need to contact their engineer, very time consuming, poor experience.

Aceshin
중국
앱 사용 기간 12개월
답글 LeadDyno개 2020년 3월 11일

Sorry to hear you're having such a hard time. Please email our Support Manager, Adam at adam@leaddyno.com so he can help you with your issues,

2020년 1월 25일

cette application est très complète pour les affiliation, si vous avez un problème vous pouvez demander de l'aide au service client live jennifer ma apporter énormément d'aide et a garder son sang froid. trés bonne application.

ledmirror
프랑스
앱 사용 기간 7일
답글 LeadDyno개 2020년 2월 21일

Merci pour votre excellente critique!

2020년 1월 17일

Just had a Chat with Jennifer ... she gave me the info I needed quickly and told me how make a request for modifications. Thanks for your immediate responses Jennifer. Much appreciated! Honey Jaks

Tee Shirts I Love
미국
앱 사용 기간 대략 2개월
답글 LeadDyno개 2020년 2월 21일

Thank you for your stellar review! Greatly appreciated!

2019년 12월 22일

Waste of time, look elsewhere...horrible customer service, much better products out there...months wasted on subpar product

Gems and Joy
미국
앱 사용 기간 19일
답글 LeadDyno개 2019년 12월 23일

Sorry to read about your frustrations! Please email me at adam@leaddyno.com so I can address your issues. Happy Holidays!

2019년 12월 13일

I am using this app! tis App is greatfull and live support to! They are 24/7 live so they answer your questions really quick!

Shengke
프랑스
앱 사용 기간 대략 1시간
답글 LeadDyno개 2019년 12월 16일

Thank you for your great review! We greatly appreciate it!

2019년 12월 12일

WORST CUSTOMER SUPPORT EVER!!!! In my entire life i have never seen something like this. This company is an embrassement compared to anyone who ever built an app for shopify. It has been over a week trying to get a response for the set-up wizard. This Adam Jacobs is harder to contact than the president of the United States. How busy can one man be when his job is to answer customer questions. Not only this, but Diedra Stark, the girl on the chat, claims to have put my ticket in "top priority" and I have still not received an answer. I had heard very good reviews about your app's usage, but the disrespect from your customer support is the reason i will never want to use this service or recommend it to anyone.

limlim-official
캐나다
앱 사용 기간 10일
답글 LeadDyno개 2019년 12월 16일

Hi there! Sorry to read about your frustrations! You can easily contact Adam at adam@leaddyno.com, If you rather have a call you can book a call with Lisa at leaddyno-lisa.youcanbook.me. All tickets sent to support are handled within 24-48 hours depending on the issue.

2019년 12월 11일

Deidra specifically was very helpful, attentive and genuinely concerned with helping me solve my critical issue.

FITLETIX
미국
앱 사용 기간 대략 1년
답글 LeadDyno개 2019년 12월 12일

Thank you for your great review! We greatly appreciate it!

2019년 12월 4일에 편집됨

Customer support do not respond. Chat support just repeats same answer over and over. Emailed support. No response. Documentation shows inconsistent information that does not match what they are showing you to do.

Life Door
미국
앱 사용 기간 7일
답글 LeadDyno개 2019년 12월 3일

Sorry to read about your frustrations! We wouldn't be able to get away with fake reviews on a Shopify app so I can promise you that all our stellar reviews are legitimate. We don't use bots, only real people. On that note please email our support manager adam@leaddyno.com so he can give you had personally with your issue. Thanks!

2019년 12월 4일

Great customer support. I had a problem finding my affiliate website link they help me in a minute.

pouloune shop
미국
앱 사용 기간 대략 1시간
답글 LeadDyno개 2019년 12월 4일

Thank you for your great review! We greatly appreciate it!

2019년 11월 20일에 편집됨

The app is great! Works well and their customer support team is there if you need help. Affiliate marketing is a key piece of our business so I'm grateful for Lead Dyno!

Baseball King
미국
앱 사용 기간 2개월
답글 LeadDyno개 2019년 11월 21일

Thank you for your great review! We greatly appreciate it!

2019년 11월 12일

This app is wonderfully documented and easy to set up. But whenever I have a question or want to be sure how things work, customer service chat helps every time. Especially Jennifer, thank you!!

Quick Stun
미국
앱 사용 기간 4개월
답글 LeadDyno개 2019년 11월 21일

Thank you for your great review! We have passed on your feedback to Jenn!

2019년 10월 23일

Couldn't install on shopify, but Jennifer Goodman in customer service knew her stuff and got me handled. Great work!

Elements Meals
미국
앱 사용 기간 대략 18시간
답글 LeadDyno개 2019년 10월 24일

Thank you for your great review! We greatly appreciate it!

2019년 10월 19일에 편집됨

Andivia Beauty

I used this app and found it to be extremely difficult to learn. Customer Service was no help. I would not recommend this app unless you want to waste a tremendous amount of hours trying to install it and a ton of hours learning to use it. I would give this app 1 star for bad

Andivia Beauty
미국
앱 사용 기간 7일
답글 LeadDyno개 2019년 10월 19일

Sorry to read about your frustrations! Please email our Support Manager at support @ leaddyno dot com so he can address your issues personally or you can book a call at leaddyno.youcanbook.me.

2019년 10월 8일

Customer service was the best I've seen. Tech was very fast, responsive and knowledgable. Able to assimilate my explanation into her reply as well. Cannot fault the service.

Slimtum Prometheus
오스트레일리아
앱 사용 기간 13분
답글 LeadDyno개 2019년 10월 9일

Thank you for your great review! We greatly appreciate it!

2019년 10월 2일

CUSTOMER SERVCE IS GREAT! They are able to respond quickly with our concerns in setting up our affiliate program.

Agdigus Essentials
필리핀
앱 사용 기간 대략 1시간
답글 LeadDyno개 2019년 10월 3일

Thank you for your great review! We greatly appreciate it!

2019년 9월 14일

Great potential. The customer service is on point. I literally got help, and my issue resolved in 5 minutes.

puntexpedition
미국
앱 사용 기간 29일
답글 LeadDyno개 2019년 9월 15일

Thank you for your great review! We greatly appreciate it!

2019년 9월 7일

jennifer g was amazing, quick and responsive and gave me all the help I needed to get set up. This is also a great option for beginners setting up an affiliate program.

SunTribe
미국
앱 사용 기간 35분
답글 LeadDyno개 2019년 9월 9일

Thank you for your great review! I've passed on your feedback to Jenn!

2019년 8월 28일

I use this app for easy tracking for affiliate marketing. Deidra is amazing with customer service. She helped me get everything squared away, easily. 10/10

Tri Herbal Cosmetics
미국
앱 사용 기간 8분
답글 LeadDyno개 2019년 8월 29일

Thank you for your great review! I've passed on your feedback to Deidra!

2019년 8월 28일

This is an excellent app, lead dyno. Really easy to figure out with great customer support. I believe I had 24/7 customer support with answers within minutes of my posing the question. Phenomenal app and team.

thestretchinghealer
미국
앱 사용 기간 13일
답글 LeadDyno개 2019년 8월 29일

Thank you for your great review! We greatly appreciate it!

2019년 8월 27일

Deidre was such a big help in the chat support room. She was patient and so helpful! Made setting this up a lot easier!

My Best Pouch
미국
앱 사용 기간 대략 1시간
답글 LeadDyno개 2019년 8월 28일

Thank you for your great review! I've passed on your kind words to Deidra Stark!

2019년 8월 14일

very highly priced, also never got a single revert on all there email ids, many of them bounce back, there was also a scheduled email from bret owens the co-founder saying they would give a free 2 months subscription. the mail i reverted was bounced back. the number shared as personal number in mail is actually a help line with long waittime.

weavewell
인도
앱 사용 기간 28일
답글 LeadDyno개 2019년 8월 14일

Sorry to read about your frustrations with our service. Pricing isn't set in stone and can be discussed. We have yet to turn a customer away because of pricing! Returning customers do get a 60-day free trial as a courtesy. You can request this from support@leaddyno.com. For calls, we use a booking system. You can book a time that works for you at leaddyno.youcanbook.me.

2019년 8월 13일

Just started so I don't have any experience with the tool yet. But amazing customer service. Jennifer Goodman, Thank you!

BoomPup
영국
앱 사용 기간 33분
답글 LeadDyno개 2019년 8월 14일

Thank you for your great review! I have passed on your positive feedback to Jennifer.

2019년 8월 6일

This app is awesome as well as the customer service that I got from Deidra Stark. Highly rated the app and love it! Best affiliate app out there.

Blocker Glasses, Inc.
미국
앱 사용 기간 17일
답글 LeadDyno개 2019년 8월 7일

Thank you for your great review! I've passed on your feedback to Deidra!

2019년 8월 1일

Love using it! Works as advertised. I would recommend to any business owners! I was even able to set it up with a subscription system!

Rave Doctor
미국
앱 사용 기간 1년 초과
답글 LeadDyno개 2019년 8월 3일

Thank you for your kind words! We greatly appreciate it!