LeadDyno Affiliate Marketing

I'll caveat this with saying we haven't pushed much in the way of getting our affiliates to market us yet (still recruiting them), but we have tested this extensively and are in the beginning stages of using it.

LeadDyno does the job and does it well and it's the ONLY app on the Shopify app store where the PRICING STRUCTURE ACTUALLY MAKES SENSE. The only minor complaint is some parts of the dashboard and of their website are overly wordy and could be trimmed down.

Unless you're selling stupidly high margin products or you're giving your affiliates peanuts, every other piece of affiliate software out there is far too expensive. They make them look cheaper by having lower prices (and deceiving price structures), but in relation to the incremental profit they can drive this is the only app where we could achieve a positive ROI.

I say it's not perfect not because there's anything wrong (it does everything it's supposed to do), but only because there are a couple tiny, unpolished aspects. These things are so small it's probably not even worth the providers fixing them given. Basically my only beef is that their site and dashboard are a bit wordy and have a few too many options that, in the beginning, are not entirely obvious.

Once you get used to the interface though it's everything you need.

That and Brett and Adam are both super-responsive and helpful from a support perspective.

Don't bother with any other affiliate app because these guys have it figured out.

Great service as usual from Jennifer Goodman. Thank you.

Very poor customer support. Days to receive a response from the team. We are moving on to another platform which is far less expensive and works much better (there are quite a few in the app store). LeadDyno charges on website views not active affiliates.

EDIT: I have emailed adam@leaddyno.com about pricing issues and never got a reply. I raised a ticket with customer support (tickets 43150, 43067). I removed my comment about taking commission from each sale. Still waiting on customer service replies.

Great customer service. They do not take days to answer you. This app works for my current business needs.

Great customer service from Jennifer Goodman the support agent. I suck and tech and she was able to walk me through the set up. So far the app has been great. Praise

I've been doing some research about affiliate marketing. I have some community influencers that I have been talking with and found that there is a huge potential for additional revenue streams. I had been looking at a variety of apps for the last 2 weeks. I finally decided to go with LeadDyno. Talk about a ast integration and great customer service. Jennifer G. answered my question and was able to quickly help me and my affiliate.

Update:
As I use Leaddyno, I tend to have repetitive questions when I need to change something in the system. The agents assigned to the chat window, Jennifer in this case, has been very helpful. There is a lot to learn with an affiliate program, and you want to set it and forget it, but when needed, its great to have them available.

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I have tried a number of affiliate programs. All were very good in one way or another. Some had all the features, but I couldn't understand how to navigate the system. Others I could navigate easily, but they didnt have all of the features.
I just started testing leaddyno, the setup is super easy. Watching a few videos, and using the help desk, just now worked out well. Adam just talked me through some feature questions about people on a percentage based commission, but with fixed prices on certain products, because the margins aren't large enough to give the same amount as the % based commission. He pointed me in the right direction and it seems like an easy set up.

I appreciate the help.

Very, very poor customer support. They instantly pop up a chat support widget then they never answer. I've tried many times to get help and I can't get any, I would not recommend this app at all, I wish I never paid for it.

Fantastic software, easy to set up and very straightforward to use. We have had so many affiliates sign up already and they are all bust promoting our web shop. A must have and a top affiliate app. Great customer service too. highly recommended!!

What I hear is that I need to contact LeadDyno, I cannot even talk to support! I cannot contact anybody! Even when they're open, I cannot talk to anybody! So what's the point?