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The customer support is superb! I love it. Jennifer Goodman was patient and very helpful. I'm staying with this team for a long time. They are the best.
Really helpful team to get you started. The platform is easy to use and you can customise most elements to suit your business.
niiiiiiiiiiiiiiiiiiiiice
No customer service at first but finally came back to me and solved my problem.
Great app
Please add a feature where we can have different email list for different affiliate so we can deal with multiple language affiliate ..
Thank you
Thank you for your great review! We much appreciate it!
Excellent works as promised. A little expensive though used it on site www.psychprints.com
Jennifer was very helpful. I'm still looking for a solution to the link. I want it to read mysite/name with no extra characters. Is that coming any time soon?! Thanks
Love the app and the support! Jennifer was extremely knowledgeable and helped right away! Thank you!!
Thank you for your great review! I've passed on your feedback to Jennifer.
Only 4 stars at the moment as still setting up and onboarding affiliates but Adam has been fantastic with helping me understand everything and get set up correctly. Thanks guys!
Upfront the app is semi easy to use, but beware the fine print. The plans cover TOTAL TRAFFIC, wether it is generated by your ambassador’s links or not! That means once you go past the maximum visitors in your plan, even if they DON’T purchase anything, you will get charged extra! I put the time into my company on my and my teams time, we generate our own traffic via 5 social platforms. We were charged for that traffic, just because we used this app. We have since uninstalled the app and are doing our own affiliate marketing.
We are sorry to hear you were unhappy with our pricing model. There are several affiliate apps, and they each have different billing models. If you check our Shopify app listing, we list our billing plans, along with the traffic limits for each plan. This has been our pricing model since we started on the Shopify platform in 2014.
Part of why we charge for all traffic is because our platform goes beyond just affiliate tracking. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. Our customer success team is available for a 1-on-1 call to help you take advantage of some of these other tracking capabilities outside just affiliate traffic
We'd love to work with you and discuss a plan that will work for your business.
Very, very poor customer support. They instantly pop up a chat support widget then they never answer. I've tried many times to get help and I can't get any, I would not recommend this app at all, I wish I never paid for it.