Omtaler (208)

Samlet vurdering
4,4
Antall per vurderingsnivå
  • 81 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 8 % av vurderingene er 1 stjerner
1. august 2016

Very easy to use and great customer service

Treadwright
USA
Rundt 2 timer bruker appen
Redigert 15. desember 2017

I've tried refersion, affiliatly and promote and nothing can be comparable with the user interface of lead dyno+THE CUSTOMER SERVICE IS SUPER FAST AND EASILY REACHABLE.

Shoutout to Jennifer Goodman, customer service agent who answered to all my questions. I could feel her good energy through the leaddyno instant messaging platform.

Live Holos
Canada
Rundt 2 timer bruker appen
14. januar 2016

instantly response. good support. great job!

Shopnsave My
Malaysia
Rundt 1 time bruker appen
21. februar 2019

Easy to get start, Beautiful design, Quick respond when you need help. Great support from Jennifer Goodman!

YogaAum
Thailand
Rundt 1 time bruker appen
24. juli 2019

Easy to set up. Great support. Would recommend.

Obviously building an effective affiliate network means more than just plugging in an app and waiting, but this is an ideal platform to build your network on top of.

Izola
Storbritannia
Rundt 1 time bruker appen
LeadDyno svarte 24. juli 2019

Thank you for your great review! We greatly appreciate it!

15. mai 2019

Deidra Start support agent blew my mind! She was fast and super informative. I'm surprised with how leaddyno interface is compared to the other networks. Will give it a go and see!

Monos
Canada
Rundt 1 time bruker appen
LeadDyno svarte 15. mai 2019

Thank you for your review! I've passed on your great feedback to Deidra.

5. april 2016

Great support from Jennifer! She walked me through end-to-end implementation in less than 10 minutes! I'm impressed by this software's tracking capabilities, which go way way beyond the limitations of other apps that use discounts codes only. So far I'm a convert!

Fnatic Us Shop
USA
28 minutter bruker appen
2. august 2016

Jennifer, your support agent is awesome. Very helpful and polite. She totally deserves a raise

Dawg Grillz
USA
23 minutter bruker appen
7. desember 2025

good and excellent

Zelissa
Italia
2 dager bruker appen
4. august 2022

My contact with Leaddyno and talking to Ayomide was very helpful. She followed thru with me and made sure I understood. Her help was very appreciated

Harvest Church
USA
21 dager bruker appen
LeadDyno svarte 31. oktober 2022

Thank you for your review, glad to hear Ayomide was helpful! Reach out to us if you ever need anything else.

10. januar 2022

Provided great support and were willing to work with me even though we werent compatible at first. will keep this updated.

Whistler Group
USA
Rundt 1 måned bruker appen
LeadDyno svarte 31. oktober 2022

Thank you for your review, please never hesitate to reach out again to us!

20. desember 2021

I love how much help LeadDyno gives with setting up the program. You can tell they've been doing this a while. It shows. Thanks Again!

muggin.store
USA
8 dager bruker appen
LeadDyno svarte 21. desember 2021

Thank you for the love! We appreciate your business and are thrilled to hear how LeadDyno is helping you run your affiliate marketing program. If you need anything at all, contact us at support@leaddyno.com 😊

18. oktober 2021

Great customer service. They do not take days to answer you. This app works for my current business needs.

Purple Bow Co.
USA
3 måneder bruker appen
LeadDyno svarte 18. oktober 2021

Thanks so very much for your review and kind words about our customer happiness team! We're over the moon excited that LeadDyno is working so well for your affiliate marketing needs.

4. oktober 2021

Don't know how you guys are leaving this a 5 star review. Legit you are paying them free money when generating traffic from other sources. Our primary source of traffic is facebook and youtube ads and these guys keep asking us to upgrade to their higher paid plans (basically taking credit for the traffic). We only generated 20 visitors maybe? From affiliates, which isn't a big deal however asking us to continuously upgrade is ridiculous. IF you want a program to give free money to this is perfect for you. However if you are smart stay far away from this ridiculous app.

Heimdall's Workshop
USA
Rundt 1 måned bruker appen
LeadDyno svarte 4. oktober 2021

I'm so sorry to hear about your experience with LeadDyno. Our structure has remained the same since 2014. We're happy to meet and talk through our affiliate marketing pricing model and how LeadDyno can bolster your affiliate program.

9. september 2021

I am definitely not tech savvy, and getting the back end set up the way we needed it to work and look was not easy. However, tech support was very helpful and patient. Now that everything is sorted out and customized for our needs, the platform looks good and functions well. Overall, the platform meets our needs at a reasonable price. I feel we made the right choice going with LeadDyno for our affiliate program.

Organic Chemistry
USA
29 dager bruker appen
LeadDyno svarte 10. september 2021

Thank you so much for your review of our affiliate marketing platform! We love hearing that our team was patient and that LeadDyno is meeting all of your affiliate marketing and tracking strategy needs.

20. august 2021

Excellent program. Nice and simple with a wide range of capabilities. Their customer service is killer, too.

Akai Life
USA
Over 1 år bruker appen
LeadDyno svarte 20. august 2021

Thank you so much for reviewing our app. We're grateful that LeadDyno is working out so well for you. And we couldn't agree more about our customer happiness team! 😉

19. juli 2021

There are a lot of good features and everything works like it should. Sometimes I feel like the site could be organized better as there are a lot of tools and content

YumeYumeShop
Canada
3 dager bruker appen
LeadDyno svarte 19. juli 2021

Great to hear you have been happy with the features and the functionality of our affiliate tracking software. Thanks for your feedback on the organization, will review with our team. We look forward to growing with you.

9. juni 2021

Excellent Service from your team, keep it up
The app is what I have been looking for and is doing wonders for our company Thanks so much

INSTIL
Sør-Afrika
19 dager bruker appen
LeadDyno svarte 10. juni 2021

We appreciate you choosing our affiliate platform! Great to hear you have been so happy with our customer support team and our affiliate app. We appreciate your business and look forward to growing with you.

Redigert 24. mai 2021

Great app, just started using. Very powerful and best affiliate platform I have seen. However beware, pricing is unfair and based on total store volume and not affiliate volume. Also coupon/tracking codes do not automatically sync into Shopify.

Eyetamins, Inc.
USA
Rundt 1 måned bruker appen
LeadDyno svarte 25. mai 2021

Great to hear you are enjoying our app. About coupon/tracking codes, they do automatically sync. We will send you an email with info on how to enable that feature.

As far as our pricing goes, every company seems to have its own model. Our pricing has been based on overall web traffic since we launched on Shopify in 2014. LeadDyno tracking goes beyond simple tracking for affiliates. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We need to do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. It is also collected to help you measure the success of all of your marketing efforts. For example, Tracking Campaigns are particularly useful for ad tracking. 

We appreciate you choosing LeadDyno and look forward to growing with you.

1. april 2021

Highly recommend this app for those wishing to initiate a professional affiliate/ambassador program with ease. Justin was absolutely AMAZING to work with. He walked me through everything and he responded quickly to all my emails and reached out afterwards to make sure I fully understood how the app worked. Justin really wants to see you succeed! Be sure and check out all the fabulous and free training videos they offer! Loving the LeadDyno app!

Brand Squawk Apparel
Canada
Rundt 2 måneder bruker appen
LeadDyno svarte 7. april 2021

Thanks for the great feedback on our onboarding and training videos! We appreciate you choosing LeadDyno for your affiliate program.

23. mars 2021

The LeadDyno team is wonderful. When you have a question you can talk to an actual LeadDyno team member. This is huge, because I don't have time to go through a forum or dig for the answers. With LeadDyno, I get my questions answered fast and they even give me ideas on how to use their app to help me grow my business. Hands down best support team!!

curbappealbeauty.com
USA
8 måneder bruker appen
LeadDyno svarte 23. mars 2021

So great to hear you have been happy with LeadDyno support and that you found our 1:1 online meetings so helpful. We appreciate your business and looking forward to growing with you as your business and affiliate program grows.

13. mars 2021

Upfront the app is semi easy to use, but beware the fine print. The plans cover TOTAL TRAFFIC, wether it is generated by your ambassador’s links or not! That means once you go past the maximum visitors in your plan, even if they DON’T purchase anything, you will get charged extra! I put the time into my company on my and my teams time, we generate our own traffic via 5 social platforms. We were charged for that traffic, just because we used this app. We have since uninstalled the app and are doing our own affiliate marketing.

Atmospheria
USA
Rundt 2 måneder bruker appen
LeadDyno svarte 15. mars 2021

We are sorry to hear you were unhappy with our pricing model. There are several affiliate apps, and they each have different billing models. If you check our Shopify app listing, we list our billing plans, along with the traffic limits for each plan. This has been our pricing model since we started on the Shopify platform in 2014.

Part of why we charge for all traffic is because our platform goes beyond just affiliate tracking. LeadDyno tracks visitors, leads, sales, and social shares from many channels. We do this to implement features like "First Source Wins," where we know if a user has visited your site before clicking an affiliate link. Our customer success team is available for a 1-on-1 call to help you take advantage of some of these other tracking capabilities outside just affiliate traffic

We'd love to work with you and discuss a plan that will work for your business.

4. mars 2021

It was really helpful working with the chat help on the website because you were able to answer my question very thoroughly and right away!

Kawaii Lighting
USA
Rundt 1 år bruker appen
LeadDyno svarte 4. mars 2021

So glad you found our live chat helpful. We do our best to be available by chat, email and 1:1 online meetings. We appreciate your business!

26. februar 2021

We have been using LeadDyno for a little under a month now, and are extremely satisfied with both its capabilities and customer service. I had a list of questions after using this service, and was immediately provided a "one-on-one" call with one of the representatives, Justin. Justin was extremely helpful in providing clear and concise answers for the questions we had. I shared my screen with him, and he helped guide me through my "Admin Dashboard". We just recently moved from another affiliate software provider, and LeadDyno has been far more user friendly and has exponentially more capabilities and customization.

Agape Retail
USA
20 dager bruker appen
LeadDyno svarte 26. februar 2021

We are very happy to hear you have been happy with our affiliate platform and customer service. Thanks!

Redigert 5. februar 2021

We've been using LeadDyno for several years now. It's a simple and effective way to create and manage an affiliate marketing program. Would recommend to a friend!

NanoNutra
USA
Over 3 år bruker appen
LeadDyno svarte 17. februar 2021

Thanks for the review. We appreciate you being a loyal customer for so many years.

Redigert 26. januar 2021

I use this app to assist with marketing online Emotional Support Coaching for Carers. It is easy to manage and offering Affiliation is a great way forward to increase unique and revolurionary coaching courses take-up in the Care Industry.

Inner Change Resources
Storbritannia
6 måneder bruker appen
LeadDyno svarte 26. januar 2021

So glad you found our app easy to use. Great hear it's working out for your coaching courses! We appreciate your business.

Redigert 28. oktober 2020

LeadDyno was simple, User friendly, and gave me better customer service than any other apps that I tried and they all charge more than double. They made the transition from my old software seamless and easy and even let me customize my affiliate website domain which many other platforms do not.

Soesic Gaming
USA
4 dager bruker appen
LeadDyno svarte 28. oktober 2020

Thanks so much for your feedback, we really appreciate it!

8. september 2020

Love the features and even the dashboard. Unfortunately, 2 days into my trial period I'm experiencing nothing but glitches and issues. Support has me running in circles, too. I can't open the app through my Shopify dashboard and can't successfully integrate with ReCharge. It's too bad because I really would've wanted to work with them due to all their features and capabilities.

Homeschool-Teachers.com
USA
Rundt 24 timer bruker appen
LeadDyno svarte 9. september 2020

Glad to hear you liked our features and dashboard but I'm sorry to hear about the technical problems you have encountered with the integration of Shopify and Recharge. We want to help you get this resolved and have actively been responding to your queries as well as your partners. We are happy to jump on a zoom call to see what might be going on.

1. september 2020

Great app, good API integration options available, and nice portals for affiliates use. Very flexible and just what we were after.

Winkl
New Zealand
4 måneder bruker appen
Redigert 22. juli 2020

It's really a great system help you merging with your visitors on a daily basis as well as your affiliate dashboard. affiliate can gain trust & contentment due to their advance system that lead increasing your business growth. It's highly recommended for your best effort and satisfaction! I love them

Hemid
Saudi-Arabia
2 måneder bruker appen
Redigert 18. juni 2020

Awful. I set this up and had 3 or 4 affiliates start up, one in particular had noticed a few sales that hadnt tracked to her, I emailed customer services and they were honestly the most useless CS Ive ever used. Take 2 days to reply and then the reply is absolutely useless and not even relevant to my query. They told me sometimes they have problems with affiliates using Facebook but that this wasnt an issue in my case, I asked WHAT IS THE ISSUE THEN? And have been ignored since. I put a lot of effort into setting this up so really wanted it to work but my affiliates think im trying to scam them, it keeps happening! Shopify track it as coming through the affiliates link, but for some reason Leaddyno (the people I pay to track them) cant manage to. They literally have one job! So I now have to go through every sale on Shopify to track them myself and manually add the commissions. This is taking hours, I took over £2000 in sales just yesterday from a site with an average order value of £25 this is a lot of orders to go through when Im paying for a service to do that for me!

If you sign up to these, you will lose time, money, and very probably youre affiliates who will lose trust in you when they realise they have had loads of sales go in that haven't tracked

Edited to add that I dont know how it is my settings when its only one single affiliate that is affected, she hasnt altered ANY settings and neither have I. I actually came back to remove this review because although its true, I felt harsh. I saw the response and now its staying cause that is an outright LIE! This app is most definitely NOT solid! Shopify tracks the sales, Leaddyno doesnt. How is that my settings? They have the lead dyno tracking affiliate on the shopify order page

Not helpful at all that you refuse to accept any responsibility and just blame your users. Also, what do you mean I need to give you time? I gave you two days to reply, you replied and said a lot of your users have issues if their affiliates try use Facebook, but that wasnt the issue for me. That was it. No more reply for almost a week, until I wrote this review

Rebel Beauty
Storbritannia
27 dager bruker appen
LeadDyno svarte 15. juni 2020

I’m sorry to hear about your experience with LeadDyno customer service. Over the past few weeks we made some major changes to our support team and removed a long time support manager. Their previous response to your experience was unacceptable and for that we apologize. Things should be a lot better moving forward. 

We have been on Shopify since 2014 and take a lot of pride in our product. We have invested a ton of effort into making our Shopify tracking integration rock solid, including some advanced integration with Shopify’s systems that prevent adblockers from interfering with our tracking. With that said, there are fringe cases where things aren't setup correctly or weird things that happen due to the affiliate modifying a link or some other strange technical issue with the setup. It is complex and there are a lot of variables. When that happens, we do need to troubleshoot and it may take a few days. Since our change in staff our response times have been speeding up and are doing our best to offer a better service.

8. juni 2020

Very impressed with this app. I actually hired someone to give me a recommendation on which app to install, since there are so many to chose from, and I am glad I did.

Herb Tech Pharmaceuticals
USA
2 måneder bruker appen
LeadDyno svarte 15. juni 2020

So great to hear! Thank you for your review!

7. mai 2020

Excellent customer 'chat' support! Thanks Jennifer. Always great working with the LeadDyno team.

My Tot Box
USA
11 måneder bruker appen
LeadDyno svarte 4. juni 2020

Thank you for your great review! We appreciate it!

5. mai 2020

App is clear and simple. You can manage almost everything you like. Support is absolutely GREAT! Thank you all

BLU VELA SA - AD:VANTAGE Online Store
Sveits
3 dager bruker appen
LeadDyno svarte 4. juni 2020

Thank you for your kind words! We're glad to hear you enjoy our service!

9. april 2020

So Confusing app! I created a new store with a new email address and installed Leaddyno, guess what? my other store dashboad appeared with my other affiliate...
This is beyond messy!
I have been trying to talk to someone but nobody replies... Really?

Nur Al Quran
Singapore
1 dag bruker appen
LeadDyno svarte 9. april 2020

Hi there! I'm sorry to hear about your frustrations! This happens when you have more than one Shopify store with the same owner email address. The email addresses need to be unique. If you need help with this please email our Support Manager adam@leaddyno.com. Thanks!

17. mars 2020

didn't work for me, support didn't help and didn't return my chat! waste of time since they don't even answer

Life With Corona
USA
3 dager bruker appen
LeadDyno svarte 18. mars 2020

So sorry to read about your frustrations! Please email our Support Manager at adam@leaddyno.com so he can help you personally. Thanks!

10. mars 2020

Poor customer service, cannot solve the problems timely and always need to contact their engineer, very time consuming, poor experience.

Aceshin
Kina
12 måneder bruker appen
LeadDyno svarte 11. mars 2020

Sorry to hear you're having such a hard time. Please email our Support Manager, Adam at adam@leaddyno.com so he can help you with your issues,

25. januar 2020

cette application est très complète pour les affiliation, si vous avez un problème vous pouvez demander de l'aide au service client live jennifer ma apporter énormément d'aide et a garder son sang froid. trés bonne application.

ledmirror
Frankrike
7 dager bruker appen
LeadDyno svarte 21. februar 2020

Merci pour votre excellente critique!

17. januar 2020

Just had a Chat with Jennifer ... she gave me the info I needed quickly and told me how make a request for modifications. Thanks for your immediate responses Jennifer. Much appreciated! Honey Jaks

Tee Shirts I Love
USA
Rundt 2 måneder bruker appen
LeadDyno svarte 21. februar 2020

Thank you for your stellar review! Greatly appreciated!

14. januar 2020

Great App. 24 hour customer support is amazing. Specifically worked with Deidra to help work out some kinks.

Sage Hill Boutique
USA
3 måneder bruker appen
LeadDyno svarte 21. februar 2020

Thank you for your great review!!

22. desember 2019

Waste of time, look elsewhere...horrible customer service, much better products out there...months wasted on subpar product

Gems and Joy
USA
19 dager bruker appen
LeadDyno svarte 23. desember 2019

Sorry to read about your frustrations! Please email me at adam@leaddyno.com so I can address your issues. Happy Holidays!

13. desember 2019

I am using this app! tis App is greatfull and live support to! They are 24/7 live so they answer your questions really quick!

Shengke
Frankrike
Rundt 1 time bruker appen
LeadDyno svarte 16. desember 2019

Thank you for your great review! We greatly appreciate it!

12. desember 2019

WORST CUSTOMER SUPPORT EVER!!!! In my entire life i have never seen something like this. This company is an embrassement compared to anyone who ever built an app for shopify. It has been over a week trying to get a response for the set-up wizard. This Adam Jacobs is harder to contact than the president of the United States. How busy can one man be when his job is to answer customer questions. Not only this, but Diedra Stark, the girl on the chat, claims to have put my ticket in "top priority" and I have still not received an answer. I had heard very good reviews about your app's usage, but the disrespect from your customer support is the reason i will never want to use this service or recommend it to anyone.

limlim-official
Canada
10 dager bruker appen
LeadDyno svarte 16. desember 2019

Hi there! Sorry to read about your frustrations! You can easily contact Adam at adam@leaddyno.com, If you rather have a call you can book a call with Lisa at leaddyno-lisa.youcanbook.me. All tickets sent to support are handled within 24-48 hours depending on the issue.

11. desember 2019

Deidra specifically was very helpful, attentive and genuinely concerned with helping me solve my critical issue.

FITLETIX
USA
Rundt 1 år bruker appen
LeadDyno svarte 12. desember 2019

Thank you for your great review! We greatly appreciate it!

Redigert 4. desember 2019

Customer support do not respond. Chat support just repeats same answer over and over. Emailed support. No response. Documentation shows inconsistent information that does not match what they are showing you to do.

Life Door
USA
7 dager bruker appen
LeadDyno svarte 3. desember 2019

Sorry to read about your frustrations! We wouldn't be able to get away with fake reviews on a Shopify app so I can promise you that all our stellar reviews are legitimate. We don't use bots, only real people. On that note please email our support manager adam@leaddyno.com so he can give you had personally with your issue. Thanks!

4. desember 2019

Great customer support. I had a problem finding my affiliate website link they help me in a minute.

pouloune shop
USA
Rundt 1 time bruker appen
LeadDyno svarte 4. desember 2019

Thank you for your great review! We greatly appreciate it!

Redigert 20. november 2019

The app is great! Works well and their customer support team is there if you need help. Affiliate marketing is a key piece of our business so I'm grateful for Lead Dyno!

Baseball King
USA
2 måneder bruker appen
LeadDyno svarte 21. november 2019

Thank you for your great review! We greatly appreciate it!

12. november 2019

This app is wonderfully documented and easy to set up. But whenever I have a question or want to be sure how things work, customer service chat helps every time. Especially Jennifer, thank you!!

Quick Stun
USA
4 måneder bruker appen
LeadDyno svarte 21. november 2019

Thank you for your great review! We have passed on your feedback to Jenn!

23. oktober 2019

Couldn't install on shopify, but Jennifer Goodman in customer service knew her stuff and got me handled. Great work!

Elements Meals
USA
Rundt 18 timer bruker appen
LeadDyno svarte 24. oktober 2019

Thank you for your great review! We greatly appreciate it!

Redigert 19. oktober 2019

Andivia Beauty

I used this app and found it to be extremely difficult to learn. Customer Service was no help. I would not recommend this app unless you want to waste a tremendous amount of hours trying to install it and a ton of hours learning to use it. I would give this app 1 star for bad

Andivia Beauty
USA
7 dager bruker appen
LeadDyno svarte 19. oktober 2019

Sorry to read about your frustrations! Please email our Support Manager at support @ leaddyno dot com so he can address your issues personally or you can book a call at leaddyno.youcanbook.me.

8. oktober 2019

Customer service was the best I've seen. Tech was very fast, responsive and knowledgable. Able to assimilate my explanation into her reply as well. Cannot fault the service.

Slimtum Prometheus
Australia
13 minutter bruker appen
LeadDyno svarte 9. oktober 2019

Thank you for your great review! We greatly appreciate it!

2. oktober 2019

CUSTOMER SERVCE IS GREAT! They are able to respond quickly with our concerns in setting up our affiliate program.

Agdigus Essentials
Filippinene
Rundt 1 time bruker appen
LeadDyno svarte 3. oktober 2019

Thank you for your great review! We greatly appreciate it!

Redigert 28. september 2019

We're new to this app, we've received tremendous support from Jennifer, for our questions. Thank you

beFragrant
USA
5 måneder bruker appen
LeadDyno svarte 30. september 2019

Thank you for your great review! We greatly appreciate it!

14. september 2019

Great potential. The customer service is on point. I literally got help, and my issue resolved in 5 minutes.

puntexpedition
USA
29 dager bruker appen
LeadDyno svarte 15. september 2019

Thank you for your great review! We greatly appreciate it!

7. september 2019

jennifer g was amazing, quick and responsive and gave me all the help I needed to get set up. This is also a great option for beginners setting up an affiliate program.

SunTribe
USA
35 minutter bruker appen
LeadDyno svarte 9. september 2019

Thank you for your great review! I've passed on your feedback to Jenn!

28. august 2019

I use this app for easy tracking for affiliate marketing. Deidra is amazing with customer service. She helped me get everything squared away, easily. 10/10

Tri Herbal Cosmetics
USA
8 minutter bruker appen
LeadDyno svarte 29. august 2019

Thank you for your great review! I've passed on your feedback to Deidra!

28. august 2019

This is an excellent app, lead dyno. Really easy to figure out with great customer support. I believe I had 24/7 customer support with answers within minutes of my posing the question. Phenomenal app and team.

thestretchinghealer
USA
13 dager bruker appen
LeadDyno svarte 29. august 2019

Thank you for your great review! We greatly appreciate it!

27. august 2019

Deidre was such a big help in the chat support room. She was patient and so helpful! Made setting this up a lot easier!

My Best Pouch
USA
Rundt 1 time bruker appen
LeadDyno svarte 28. august 2019

Thank you for your great review! I've passed on your kind words to Deidra Stark!