Omtaler (644)
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Etter vurdering
LeadDyno is a great program if you want to grow your Shopify store.
I am not tech savvy, so it took me a bit longer than most people to get it setup. The tech support folks at LeadDyno are very helpful and extremely patient.
Now that it is setup it operates automatically. All I have to do is pay commissions, and keep in contact with affiliates to provide whatever support and continue improving what we offer on our Shopify store.
Warm Regards,
Randal DeHart
www.FastEasyAccountingStore.com
Great service excellence by Jennifer! Very patience answering my persistent questions. She did it with excellence and professionalism. Kudos!
I just started using this App. There are a lot of options for us to choose from. I usually go with customer service. I can tell you that this App has live chat and they respond to any questions very quickly. The backend is great and everything you need is here. Forget the rest and use LeadDyno
Even though I started off thinking this software doesn't work as it should, I figured out that it just took time to learn and understand it. Their customer service is ALWAYS there to help. Tried other affiliate apps and this is the only one with outstanding customer service, a great platform overall, and simplicity as best as it can be. Shout out to Adam Jacobs specifically for being super helpful with my last issue I encountered.
Just perfect.
We've been using LeadDyno for about 4 months with great success. Adam has also been an amazing asset and helped us a great deal!
Thank you for your great review! We're glad to be of service.
LeadDyno is a great Affiliate Marketing App that has helped us run our business efficiently and effectively.
We also are very happy with the companies customer service which was fast and efficient in resolving any issues that we had! Highly recommend.
Thank you so much for your review, we are happy to help!
WOW, excellent service they provided. Very patience with me since am so clueless with computer. They respond very fast as well. Customer service is spot on perfect. THank you, and thank you again.
Amazing app! Highly recommend! so easy to use and great customer support! Jennifer who I spoke to was so helpful!
I had a $49/mo subscription on autopay and they started charging my card for $149 without my authorization for 10 months until I discovered the discrepancy in my bank account. When I reported it to them, they refused to refund the difference in charges. I gave them several chances to make it right and they continued to refuse, so now I am stuck having to report them to Shopify and contest the unauthorized charges with my bank.
Leaddyno's reply is that they sent an email informing of the increase. If they did, that is not good enough. The basic fact is that I did not authorize the tripling of the monthly charges. I had stopped using their service long before this happened, as it was not meeting my needs, and if I had seen an email, it would have only reminded me that I was paying unnecessarily for a service I don't use. They could have stopped providing service if they were not receiving the monthly fee they wanted, but charging the card without permission is unacceptable.
Although receiving a low rating is difficult, we do appreciate your feedback. In spring 2022, we did inform you via email in advance that all "free" additional overage traffic would need to be removed from your account and that you would be moved to an appropriate plan to prevent any additional traffic fees. We apologize if you missed this email and continued on a higher-tier plan for several months. If we had the opportunity to address this issue earlier, we would have been happy to resolve it. However, since a significant amount of time has elapsed, we regret that we are unable to provide a refund for the months you have spent on the platform. We wish you and your business all the best in your future endeavors.