评论 (635)

整体评分
4.4
每个评分等级的数量
  • 81% 的评分是 5 星
  • 7% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 9% 的评分是 1 星
编辑时间:2019年8月21日

Very poor customer support. Days to receive a response from the team. We are moving on to another platform which is far less expensive and works much better (there are quite a few in the app store). LeadDyno charges on website views not active affiliates.

EDIT: I have emailed adam@leaddyno.com about pricing issues and never got a reply. I raised a ticket with customer support (tickets 43150, ...

Popov Leather
加拿大
6个月 人在使用应用
LeadDyno已回复 2019年8月21日

Sorry to read of your frustrations. I see your ticket from yesterday. We'll get that handled for you. Please note that our turnaround time is 24-48 hours depending on the ...

2019年7月14日

What I hear is that I need to contact LeadDyno, I cannot even talk to support! I cannot contact anybody! Even when they're open, I cannot talk to anybody! So what's the point?

mggoodies
美国
5个月 人在使用应用
LeadDyno已回复 2019年7月14日

Sorry to read of your frustrations! We have LiveChat availability 7 days a week. (Bottom right of our website and bottom left of our app). You can email support@leaddyno.com ...

2017年8月2日

The pricing policy is based off of website traffic regardless of affiliate traffic or transactions. It's foolish.

Dopeboo
美国
4个月 人在使用应用
2017年5月31日

The customer support truly sucks at lead dyno, there plugin to shopify slows down the site significantly, google speed test and webpagetes.org. We are a decent size company and have a lot of traffic and need to be optimized. We decide as per there recommendations we would have to hard code the scripts on the site to help with the speed. So we did that , no help from them , they pass the buck back ...

Isolator Fitness
美国
4个月 人在使用应用
2017年10月19日

so far my integration is really poor its doesnt track the leads and sales from the affiate. athough shopify can tell it comes from the affiliate campaigns.

poor customer service, limited hour of working and answering in delay and dont answer question try to schedule a call in delay. dont have time for such high management it should be more effective moving on to testing another integration

La Solderie
美国
3个月 人在使用应用
2017年11月21日

I've not used the app much because I didn't have any active affiliates, but I didn't really have much trouble with it. So the app is fine, but the people managing it are not. Be very careful when you go for the trial. You will not be able to find out what your remaining trial period is without having to email them, so it's extremely easy to leave it too long and incur a charge. I spoke to support ...

Sterling Luck
新加坡
3个月 人在使用应用
编辑时间:2019年1月23日

Ask them for one simple task - Import the CSV file with our affiliates information in it and that took more than 2 months and still not resolved.

Simply asked them to Mass Email our affiliates their dashboard link.
Charged for 2 months of usage for more than $29 since we have more than 1000 visit a month.

Not worth it, we uninstalled. do not recommend

VITAE APPAREL
加拿大
2个月 人在使用应用
编辑时间:2016年4月18日

worst app ever.. never worked well, placed too many tickets with late answer, everything was complicated since the beginning, I had to chat with someone in the company every time... at least Jennifer (the girl in the chat) was nice.
Zero start for me

Buglet
美国
2个月 人在使用应用
2015年4月15日

This app has a lot of tech issues. Nothing works right. Don't waste your money on it...

Butler Hair Bundle Supply
美国
大约2个月 人在使用应用
2020年6月3日

It has a fairly easy one click install on shopify, but unless you have only one product on your entire store, this is not for you. Does it create an affiliate dashboard, yes. But if you actually want your affiliates to have a good user experience (setting up their affiliate links for the products they like on your shop), the user experience is horrible. You have to activate SubID and then you ...

Blickenstaffs Provo
美国
大约1个月 人在使用应用
LeadDyno已回复 2020年6月4日

Hi there! I'm sorry to hear that you didn't enjoy our service! LeadDyno tries to keep the affiliate/influencer experience simple and straight to the point. We, therefore, shy ...