评论 (635)

整体评分
4.4
每个评分等级的数量
  • 81% 的评分是 5 星
  • 7% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 9% 的评分是 1 星
2015年9月10日

Very very poor customer service. Will out right ignore. Tries to bribe you to leave good reviews by extending free trial. Links do NOT track all visitors and failed testing.

American As F Ck
美国
21天 人在使用应用
编辑时间:2019年10月19日

Andivia Beauty

I used this app and found it to be extremely difficult to learn. Customer Service was no help. I would not recommend this app unless you want to waste a tremendous amount of hours trying to install it and a ton of hours learning to use it. I would give this app 1 star for bad

Andivia Beauty
美国
10天 人在使用应用
LeadDyno已回复 2019年10月19日

Sorry to read about your frustrations! Please email our Support Manager at support @ leaddyno dot com so he can address your issues personally or you can book a call at leaddyno.youcanbook.me.

2018年12月3日

Hard to setup. Little to no help available. No response to help requests. Not tracking sales. Just terrible.

Clothing by ME
美国
7天 人在使用应用
编辑时间:2019年12月4日

Customer support do not respond. Chat support just repeats same answer over and over. Emailed support. No response. Documentation shows inconsistent information that does not match what they are showing you to do.

Life Door
美国
7天 人在使用应用
LeadDyno已回复 2019年12月3日

Sorry to read about your frustrations! We wouldn't be able to get away with fake reviews on a Shopify app so I can promise you that all our stellar reviews are legitimate. We don't use bots, only real people. On that note please email our support manager adam@leaddyno.com so he can give you had personally with your issue. Thanks!

2018年4月15日

I was waiting for a response from someone on customer support for a week. I could not use the App this whole time. The only response I got was "what is your website address?" And that info was in the subject line of the email... but even after writing the address again, they did not respond. A week for that? I can't imagine how long it will take to get an answer to bigger issues

Pas Pour Toi
美国
6天 人在使用应用
2020年3月17日

didn't work for me, support didn't help and didn't return my chat! waste of time since they don't even answer

Life With Corona
美国
3天 人在使用应用
LeadDyno已回复 2020年3月18日

So sorry to read about your frustrations! Please email our Support Manager at adam@leaddyno.com so he can help you personally. Thanks!

2018年12月3日

Pointless. Needed support and a bot said hello and nothing after that. Didn't even let me send an email to get support. Don't waste your time.

Brewed Drops
新西兰
3天 人在使用应用
2020年4月9日

So Confusing app! I created a new store with a new email address and installed Leaddyno, guess what? my other store dashboad appeared with my other affiliate...
This is beyond messy!
I have been trying to talk to someone but nobody replies... Really?

Nur Al Quran
新加坡
1天 人在使用应用
LeadDyno已回复 2020年4月9日

Hi there! I'm sorry to hear about your frustrations! This happens when you have more than one Shopify store with the same owner email address. The email addresses need to be unique. If you need help with this please email our Support Manager adam@leaddyno.com. Thanks!

2019年4月17日

fix your damn app, everytime i try to install it or integrate it into my system? It shows a 500 error

ShineBrightSupplyco
美国
1天 人在使用应用
LeadDyno已回复 2019年4月26日

Hi there. We were doing a database update that prevented Shopify customers from installing our app for a few hours. This has since been fixed. We apologize for the inconvenience.

编辑时间:2016年4月14日

I take the below post back for the main part. Although Jennifer has been good... this company does nothing to help you. I have sent it multiple tickets now and I haven't even received a single response despite being assured I would by end of day. I had a free trial that was useless because absolutely nothing was accomplished. Not pouring my money into such poor support. How do companies like this keep a customer base? Very disappointed and moving on.... thanks but no thanks.
Jennifer was very responsive to my questions. Although I am still unsure whether this is the right program for my company due to the messy affiliate URL's, she was quick to respond and answer my questions. I appreciate good customer service, so thank you Jennifer :)

Pristine Apparel 2
加拿大
2天 人在使用应用