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Always great customer service from Jennifer Goodman. Helpful and patient as we work to figure it all out
We performed a fair bit of research to determine what the most cost effective and feature rich affiliate management software was that easily integrated with Shopify, and LeadDyno came out ahead by a large margin.
In addition to the well designed and easy to use interface throughout all of the screens, the real power behind LeadDyno is that it not only allows for all the standard affiliate management functions like managing affiliates, payment management, commission, customizable affiliate sign-up page, it also allows for full lead pipeline tracking meaning that your affiliates can be rewarded for not only sales, but visits, leads and eventual purchases.
Additionally we chose LeadDyno because it seems to come from a pedigree of people that really know their way around the online retail environment as well as what makes affiliate programs such a powerful marketing tool. Comparing it to other available Shopify affiliate apps, LeadDyno also stood out because of the additional bells and whistles such as campaign tracking, lead capture forms and affiliate sign-up forms you can embed anywhere.
I came across LeadDyno a couple of months ago when i was unhappy with my existing referral partner software. After an easy integration i found the software really easy to use and their custom affiliate dashboard looked great too. As i built out my dashboard with banners and emails we encountered a few bugs but these guys were right onto it and provided a 5 star customer service for me (and was on the other side of the world from them, so they had to do out of hours calls and skype).
When i started digging in to the software even more i found a whole other area where it tracked leads and customers, where they were referring from and it now highlights areas on the web where my business is being talked about and i am able to participate or flag for later marketing opportunities.
The payment system is super easy to use too.my referral partners are stoked.
cant recommend it enough.
LeadDyno has been a fantastic platform to run our affiliate program off of. Not to mention the great customer service if you ever have any questions. Thank you for everything!
Love lead dyno for our affiliate program! very user friendly, efficient, can easily connect to paypal to pay out affiliates when need be. When I had trouble, the staff were prompt, supportive and accomodating.
Thanks for the kind words and choosing LeadDyno for your affiliate tracking. Great to hear you have been happy with our platform and customer service. We look forward to growing with you.
They didn't answer the phone, so I tried their customer support chat on their website, and she answered my question in like 30 seconds. I had been working for hours trying to find the solution on google... So pleased with the lady that helped me. Deidra Stark? Sounds like a fake name, but she was rad.
Love this app for all that it does. It helps manage affiliates on many different levels. Every agent has also been extremely helpful (and timely) with everything I have ever needed.
We appreciate your great review! Thank you!
LeadDyno is amazing. Sign up and support was there within seconds! I am looking forward to an amazing relationship! let's rock!
The rating is due to customer service. I appreciate the emails and the phone call! Sometimes it is hard to explain things over chat. The phone call with Justin was perfect. This app is good at what it does, but there is a learning curve; tutorials are helpful, and you can keep things pretty basic if you would like, which is also helpful. Looking forward to the upgrades coming in the future and the ability to personalize the timing of emails!
Thanks for kind words about our customer service and onboarding team. We are glad you are enjoying our affiliate marketing platform. We look forward to helping your business grow with affiliates.
LeadDyno is very easy to use with tons of features and a great customer service team. The more we learn about it the more it's becoming integral to everything we do.
Thanks so much for your review. We are happy to help you grow your affiliate program and we appreciate your business.