評價 (644)
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根據評分
I had a $49/mo subscription on autopay and they started charging my card for $149 without my authorization for 10 months until I discovered the discrepancy in my bank account. When I reported it to them, they refused to refund the difference in charges. I gave them several chances to make it right and they continued to refuse, so now I am stuck having to report them to Shopify and contest the unauthorized charges with my bank.
Leaddyno's reply is that they sent an email informing of the increase. If they did, that is not good enough. The basic fact is that I did not authorize the tripling of the monthly charges. I had stopped using their service long before this happened, as it was not meeting my needs, and if I had seen an email, it would have only reminded me that I was paying unnecessarily for a service I don't use. They could have stopped providing service if they were not receiving the monthly fee they wanted, but charging the card without permission is unacceptable.
Although receiving a low rating is difficult, we do appreciate your feedback. In spring 2022, we did inform you via email in advance that all "free" additional overage traffic would need to be removed from your account and that you would be moved to an appropriate plan to prevent any additional traffic fees. We apologize if you missed this email and continued on a higher-tier plan for several months. If we had the opportunity to address this issue earlier, we would have been happy to resolve it. However, since a significant amount of time has elapsed, we regret that we are unable to provide a refund for the months you have spent on the platform. We wish you and your business all the best in your future endeavors.
Jennifer Goodman and the LeadDyno team are an amazing group. Great and quick customer service to all my questions!
I just go it up and i am loving it. Thank you Adam! You are the best and i love the program so much better then my last.
Fast response and easy setup for Affiliate Program. Highly recommended for a quick start affiliate plan for your products!
This is the greatest app! I actually was blown away with the detailed info it supplies you on your traffic. Perfect app if your just starting an Affiliate Program. Thank you!
let's start from the beginning...
a friend of mine has recommended shopify for my online store, and since, I've been very thankful, as the resource is easy to use and effective with vast amount of features.
this is definitely what I would say about LeadDyno... simple, yet powerful and effective!
what I looked for, was a simple affiliate software to track coupons and leads... but what I found was more... I was able to customize the dashboard, automate my compensation payouts and manage my campaigns with no restrictions!
I previously used commission factory and tried to connect with commission junction... to be honest, commission factory was a nice choice, but lacked one simple (but important) feature... easy/full integration with Shopify!
you can't go wrong with LeadDyno... I promise!
PremiBrands
When i first downloaded the app I was so overwhelmed. I had no clue where to start. Marcel was amazing with the customer service and helped me figure out everything! I will be staying with LeadDyno
Thank you for your review, so glad to hear Marcel was helpful! Reach out to us is you ever need any more help!
Absolutely Amazing Customer Support. Jennifer Goodman was quick and extremely helpful in answering all of my questions, sending me links where I could find the information that I was seeking, clarifying things for me, and pretty much making me feel confident in the support I could expect to receive as we implement this new platform.
Thank You So Much for your Amazing Service!
Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store
From the moment I signed up the customer service has been incredible. I tried another affiliate app for a day or two and could not get an answer or get properly set up. The chat box, is amazing, the support very knowledgeable.
Adam Jacobs, just walked me through lots of information, very, very patiently. Thank you! I'm so excited to get started!