Omtaler (1)

Samlet vurdering
1
Antall per vurderingsnivå
  • 0 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 100 % av vurderingene er 1 stjerner
19. juni 2022

I contacted the customer service from Lianlian pay and didn't get any helpful feedback. I had a simple request about receiving bank payments and the customer service literally redirect me to 4 other person and nobody knew what I was asking for. After I submitted all documents, on the platform it seemed to be approved but then they told me my business type isn't qualified? Seriously? That's ridiculous. I don't think they know what they are doing.

Wayuu & Sea
Kina
Rundt 2 år bruker appen
Lianlian Pay svarte 19. juni 2022

Thank you for your review. we are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We could not onboard you as a individual client based on the documents you provided. Sorry again.