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Beyond basic profit and LTV analysis, Lifetimely delves deeper into customer behavior. I
Very quick and professional help to fix our issue
It's better and better!
Great app, and a responsive customer support team. One of the features wasn't quite working as expected, but as soon as I spoke to Amar in support it was acknowledged, fixed and I was kept informed the entire way along. Fantastic!
Downgraded my plan during the free trial, but ended up getting charged for the most expensive payment plan.
Their weighted LTV is also very inaccurate. I wouldn't recommend using this app considering that they charge money despite us choosing a different plan.
Hi,
we appreciate the disappointment here. Charges are done automatically by Shopify when your trial is over and the only thing Lifetimely can do is refund. This refunded was issued 1 day after your account was charged and just a couple of hours after you reached out about it.
We also reached out to chat more about and clarify how weighted LTV seemed inaccurate for you but didn't get a reply.
Happy to offer an extended trial and 1:1 conversation with someone on the team whenever/if you're willing to give this another try!
Ferramenta bastante útil e processo de onboarding online super claro e dinâmico! Além de ótimo atendimento do Amar!
Disgusting price now. dont bother
Hi,
thanks for the feedback here. Current customers had no changes in price so your subscription cost was the same.
We can appreciate the $15/month increase if you were to upgrade to a new plan but it would include all features. The previous entry level plan you had selected only include Profit & Loss where as all new plans include all features.
We have reached out to better understand your feedback and offering help with your old subscription, looking forward to hearing from you.
Works great! And great support as wel!
Great and well designed, very helpful for me.
Incredibly useful app for growing/scaling your business. The developer is also incredibly quick to respond with any questions/concerns. Must use!