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I just had a call with Karri to discuss navigating the app and how to best use the features. Hands down this was the best customer support call ever. You can see why the app is so popular given the robust features and usefulness of the info. But more importantly, the support is exemplary. Exactly what I was looking for.
This is very easy to use and very useful. I love the customer support as well, never had any issues and they were quick to respond!
It's a great app. Lots of valuable data. The customer support is also very timely. My main reason for using it was to figure out LTV. Maybe some info sections explaining how certain things are calculated would be helpful. Cheers.
This app is great! you can get a lot of really useful information here. Which products are getting customer to repurchase, what customers you should be focusing on, is your company really profitable at this moment. etc
It's a must have for a strategic view of your store!
And the customer service is great, Karri will give you a very detailed onboard call and help you a lot!
This app provided the information we wanted and so much more. No more downloading and vlookups in Excel! Simple interface provides deep insight. Super simple setup. Would definitely recommend, wish we installed it 6 months ago.
Amazing app. Horrible customer service. They have amazing reports for customer LTV, but anytime I've experienced a technical issue, it results in me not being able to access my dashboard, making it extremely difficult to run our business. It's a shame when you become reliant on such a great tool, and then get left in the dust with only email support that never gets back to you. 5-star Shopify apps have live chat support or phone support, or at the very least get back to you within 24 hours via email. Neither of these exist. May have to looking into a different LTV tool if this issue doesn't get resolved.
We've tried a few other Profit & LTV apps, and Lifetimely absolutely blows them out of the water. They already have a great platform & are very clearly taking user feedback and rolling out new features at an incredibly rapid pace.
5000 stars for Karri, Lifetimely and their team! Lifetimely was recommended to us by our marketing agency to assess LTV of our FB customers. There's so much insight to be gleaned from the app and Karri has great marketing advice as well! Highly recommended.
Great app, does what it says on the tin and a very responsive team. They are continuously adding more features and we're very happy so far!
A real game changer! Highly recommended. This app is more than worth the money. And super friendly team and support. Karrie (the founder) is very friendly and helpful in a call! Go for it, you won't regret.