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What a great little app. Yes, you can build all of these calcs yourself, and that's probably not too much work if you have solid Tableau setup or a similar BI tool. But... these guys make it really easy and turnkey. I also love the tutorials that they have built in. It's very well thought out and designed.
This app is great value for money. It helped us identify types of orders that were unprofitable, days of the week where to pull back ad spend, and better gauge the true success of our marketing efforts. I would recommend this to any company where there are 100+ orders a day and your having trouble identifying how to become more profitable.
I just had a call with Karri to discuss navigating the app and how to best use the features. Hands down this was the best customer support call ever. You can see why the app is so popular given the robust features and usefulness of the info. But more importantly, the support is exemplary. Exactly what I was looking for.
Love this app! It eliminates a ton of manual work and math that's required. It also gives/educates you on all of the key data points that you should be thinking about for your business in a very structured way
This app really spells out all of your costs in a very easy to understand way, which is truly helpful when you just need to know certain aspects. Additionally, they are very responsive to customer needs/requests. Can't ask for much more than that in an app!
This is by far my favorite app! It really helped us understand our own business better and it changed the way we look at our marketing costs. With CLV, CAC und profit data we can make much better decisions now. One my my favorite functions is the CAC cashback which tells you how long it takes for your marketings costs to breaks even. With CLV margin we can understand how much we can spend on a new customer. Also you can create custom marketing costs and include these in your CAC which is a huge advantage. Customer support is amazing! I got great help on all my questions and they even fixed issues within a day after I reported them.
I wish I would have found this app earlier! I spent hours on Reports and exported Excel files trying to find out LTV/repurchase rates.. This app is quicker, it's easy to use and has all the information you'd need easily visible. I can't recommend it enough.
PS - Do the onboarding call with Karri - I didn't think I'd need it, but he was very helpful!
Fantastic app for analysing lifetime value with great segmentation and filters. Compared with other options on the market Lifetimely is great value, would highly recommend.
Just installed today and been amazed at the data. Finally a place where all KPI's are in one place and organized. It makes sharing data easy. Now you know what your numbers are, all the time!
Amazing app. Horrible customer service. They have amazing reports for customer LTV, but anytime I've experienced a technical issue, it results in me not being able to access my dashboard, making it extremely difficult to run our business. It's a shame when you become reliant on such a great tool, and then get left in the dust with only email support that never gets back to you. 5-star Shopify apps have live chat support or phone support, or at the very least get back to you within 24 hours via email. Neither of these exist. May have to looking into a different LTV tool if this issue doesn't get resolved.