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A powerhouse of an app at an amazing price! We've used it to help determine more accurate budget and sales forecasting. Setting up was a breeze and the support has been timely. Can't wait to see what more they add!
The support team is outstanding. Amar and his team quickly resolved an issue we were having. We are very happy with Lifetimely and their support team.
Great tool but calculates LTV wrong. I love all the different ways and plug ins but currently it doesn't let you calculate LTV on a cohort basis on a Contribution Margin 2 point of view, this is how most investors look at it so you will burn your hand presenting any of the Sales or Gross Margin LTV tables. Basically the Gross Margin LTV table does it on Total Sales not Net Sales so it includes Tax/Vat which makes no sense. They do have a Net sales table which we had to use to work it out ourselves on a CM2 level. Kinda strange they would have this wrong. Rest pretty good and customer service fast / helpful (and agreed with us on the above point).
Hey, seems that there's a misunderstanding here. The gross margin metric on Lifetimely's LTV report is after taxes and has always been since 2019 when we launched the app. As you stated, it's useless if it's not based on net sales.
Please reach out to our support at hello@lifetimely.io and let's double check your settings in Shopify.
Best,
Karri
Founder
Lifetimely
Great app, and a responsive customer support team. One of the features wasn't quite working as expected, but as soon as I spoke to Amar in support it was acknowledged, fixed and I was kept informed the entire way along. Fantastic!
Amazing app! Can't live without it. Must-have reporting for any Shopify store.
Great and well designed, very helpful for me.
Ferramenta bastante útil e processo de onboarding online super claro e dinâmico! Além de ótimo atendimento do Amar!
Works great! And great support as wel!
Amazing support
Don't install the app, after uninstalling the app, your page speed is gonna drop massivly.
Hi,
sorry the experience didn’t meet your expectation. Lifetimely reads data directly from Shopify’s API and doesn’t interact with your storefont/website. Also, per Shopify’s App Store guidelines, Lifetimely stops interacting with your Shopify store when you install.
We’d be happy to assist with any problems you think were generated by installing the app but according to our internal records, this issue wasn’t raised by any customer until this review.
Please reach out to hello@lifetimely.io or through our website if you think this is still happening and someone on the team will look into it for you!