Reviews (384)

Overall rating
4.6
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer behavior and product journey, particularly valuing the cohort analysis and profitability checks. It features a user-friendly interface that simplifies complex data with intuitive graphs and charts, enhancing targeted marketing through integrations with Google and Facebook. The responsive customer support is also highly praised, making it a valuable tool for both small businesses and larger enterprises aiming to improve management and operational efficiency.

November 25, 2021

Unbelievable good tool to get transparency and clarity on the real value of customers and product contribution.
Great customer support, I can recommend this app to every Shopify store owner. Buying the LTV app was one of the best decisions I have made.

Nutra Nourished
Australia
3 months using the app
May 15, 2024

Downgraded my plan during the free trial, but ended up getting charged for the most expensive payment plan.

Their weighted LTV is also very inaccurate. I wouldn't recommend using this app considering that they charge money despite us choosing a different plan.

Armor Class
Denmark
18 days using the app
Lifetimely.io replied May 20, 2024

Hi,

we appreciate the disappointment here. Charges are done automatically by Shopify when your trial is over and the only thing Lifetimely can do is refund. This refunded was issued 1 day after your account was charged and just a couple of hours after you reached out about it.

We also reached out to chat more about and clarify how weighted LTV seemed inaccurate for you but didn't get a reply.

Happy to offer an extended trial and 1:1 conversation with someone on the team whenever/if you're willing to give this another try!

August 29, 2019

I've tried multiple solutions to predict CLTV and none come close to the accuracy of Lifetimely. Once you understand the reports (which are pretty straightforward) you will literally have the keys to the kingdom because you'll know how much you can spend to get a new customer. Support is fast -- thorough and co-founder Karri is extremely knowledgable (he has a marketing background so he understands what we're trying to do). Wouldn't think about running my store without this.

Diabetic Kitchen
United States
3 months using the app
June 14, 2021

Fantastic tool & team - Karri was very helpful and quick in understanding our proposition which is pretty unique. Thanks for the advice & pointers!

Petit Pli
United Kingdom
3 months using the app
March 15, 2023

We are pretty happy with Lifetimely.
It helps us a lot for financial and business topics.
No more endless macros and the support is great.

What Matters
France
3 months using the app
October 20, 2021

This app is really awesome. It gives me great insights on my data and really easily deliver very useful information that helps managing our busines... I highly recommend it.

Mood Collection
Switzerland
3 months using the app
November 10, 2023

Great app & amazing level of support. This is my go to app now for personal projects and client projects.

Teerific
United Kingdom
3 months using the app
Edited May 21, 2024

Ferramenta bastante útil e processo de onboarding online super claro e dinâmico! Além de ótimo atendimento do Amar!

AMARO
Brazil
3 months using the app
April 23, 2021

Great app that provides valuable peace of mind with real-time profitability info. I would suggest any store owner use this app, the insights are invaluable.

Hygieia Skin Care
United States
3 months using the app
May 4, 2021

Its absolutely incredible that this app is this inexpensive. The insights we get changed the way we look at our customers. It's added massive value and the profit dashboard alone adds enough value to justify the price, let alone every single other additional bit of content. The team is awesome, updates are regular, the insight call was super helpful... just an amazing service. Highly recommend.

AutoBrush®
United States
3 months using the app