Lifetimely LTV & Profit by AMP , 423 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its clear insights into profits and customer lifetime value. They appreciate its real-time profit tracking, automated reports, and custom dashboards. The app's seamless integration with major platforms and benchmarking feature are also praised. Merchants find it useful for cohort analysis, accurate budget forecasting, and targeting specific customer segments. They also commend its user-friendly interface, daily performance insights, and valuable KPIs. Many report that the app has helped them increase sales revenue, understand their business better, and make more data-driven decisions. The app's range of pricing plans, including a free option, makes it accessible for businesses of all sizes.
Refine
-
By rating
Great tool but calculates LTV wrong. I love all the different ways and plug ins but currently it doesn't let you calculate LTV on a cohort basis on a Contribution Margin 2 point of view, this is how most investors look at it so you will burn your hand presenting any of the Sales or Gross Margin LTV tables. Basically the Gross Margin LTV table does it on Total Sales not Net Sales so it includes Tax/Vat which makes no sense. They do have a Net sales table which we had to use to work it out ourselves on a CM2 level. Kinda strange they would have this wrong. Rest pretty good and customer service fast / helpful (and agreed with us on the above point).
Hey, seems that there's a misunderstanding here. The gross margin metric on Lifetimely's LTV report is after taxes and has always been since 2019 when we launched the app. As you stated, it's useless if it's not based on net sales.
Please reach out to our support at hello@lifetimely.io and let's double check your settings in Shopify.
Best,
Karri
Founder
Lifetimely
Amazing support
Great tool and easy to use, must-have if you're using cohort analysis. Have done it the old fashioned way with excel and this is so much better. Can pivot/ filter off anything you can think of (any tag in shopify, utms, product/ sku, discount codes, etc.). Has a predictive feature in the pro version we're just starting to play with that might be useful (still getting a feel for it). Def recommend and worth the $$ (used to use more expensive tools in the $500-$1k/month range that didn't have as much).
The best app for ecommerce businesses! We've been using this app for months and probably will continue to use for years onwards. Their customer service is also excellent!
Awesome tool that works straight out of the box. They also keep developing new features based on what there users want (you can vote on features that you wish). Also the support by e-mail and via video meetings is outstanding. Great tool and great people behind it!
Great app & amazing level of support. This is my go to app now for personal projects and client projects.
It is a really important App for us. Maybe the most important! Since Lifetimely we have a perfect overview for our net profit and all the other important KPIs to scale your business. Thanks! Also the customer support is really fast and helps with problems.
Amazing app. Horrible customer service. They have amazing reports for customer LTV, but anytime I've experienced a technical issue, it results in me not being able to access my dashboard, making it extremely difficult to run our business. It's a shame when you become reliant on such a great tool, and then get left in the dust with only email support that never gets back to you. 5-star Shopify apps have live chat support or phone support, or at the very least get back to you within 24 hours via email. Neither of these exist. May have to looking into a different LTV tool if this issue doesn't get resolved.
Great app to provide easy insights about daily performance, but also look at customer behaviour and product journeys. Automated reports you can set up are really good and the overall value for money is well worth it.
The app is great and the customer service is AMAZING. Big fan of their profit and loss report and all the integrations.