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Generally this app is amazing and helps us manage inventory in and out exactly how we need it to; total game-changer in speed and accuracy of operation. The one thing that lets it down is that when scanning items, sometimes the app will just close itself down and you lose everything you've done so far. The way around it is to save a draft periodically, but there's no pattern to the crash; sometimes you can scan 50 items fine, others just 1 or 2. Whether that's because we're scanning using the app on our phones I don't know, but it should either work or not, none of this will it fail/won't it trepidation!
Update 11th Nov: Lightning are even more amazing than first thought. Since leaving the first review they have worked to implement a feature that recovers unsaved transfers in the event of a crash (now identified as an error with the Shopify app, not Lightning). Amazing work so 5 stars definitely deserved.
Lifesaving app. We use it to keep track of our returns and the functionality is great.
We are able to barcode scan from multiple mobile or ipads and keep the count in one file, ready for a list to transfer back to our main warehouse.
The customer support is outstanding, regular improvements and very responsive.
Managing our store's extensive inventory was made incredibly simple with the Lightning Inventory app. With hundreds of SKUs across various locations, this app's user-friendly interface and robust features streamlined our process greatly. Tracking, updating, and organizing products feels like a breeze now, and the reduction in errors and stock discrepancies has been remarkable. The Lightning Inventory team's responsiveness to our questions further demonstrates their dedication. Highly recommended!
I have been using this app for sometime now. Recently we had a technical issue and after reaching out we had no reply, this lead me to leave a negative review. This negative review promoted Phil to reach out to me. Turns out they had a technical issue with their messaging system (we all have them from time to time). After listening to our issue the team set about to fix the error which was achieved within 24 hours. I am firstly grateful for the fix but more importantly for the professional manner in the way Phil handled this. I am therefore reviewing my review to 5 stars.
Our team were devastated to think we had let you down. We were so glad it was something simple and made changes to ensure no call for support ever goes unheard.
It was an absolute pleasure working with you. We really appreciated your understanding, and learning about the ways you were using the app. We are grateful to have you on board and to be supporting your store. Always here to help, and this time we'll get your email ;). Excited to be a small part of a great store.
Extremely useful, and the dev team was very helpful and quick to respond and add new features!
Great for inventory adjustments and transfers via barcodes
Thank you for your review. We are grateful to be supporting your store. We loved your ideas that were able to incorporated as new features. Keep up the amazing work.
Amazing app and team! I've been using Lighting Inventory for about a month now and we do all changes of inventory through it (adding stuff or removing stuff). I love the simple yet very functional interface and the dedicated team! Just stop looking for other inventory apps, this is the one!
Thank you so much for your review, the team are humbled by your kind words. It makes us smile to hear we have made managing inventory easier for your store. Our sole goal with Lighting was to make moving inventory lightning fast and super simple. We are so grateful to be supporting your store and looking forward to supporting your success into the future.
This is the app we have been searching for the longest time! It has solved a huge amount of inventory issues for us and has saved us a hours of time.
Not only is it a easy to use app, the support team has been quick to help us resolve any issues. Thank you, Phil for your help. I will be recommending this app to others.
We absolutely loved reading this review!! Seeing that we are simplifying inventory management and giving you hours back to focus on what you love, fills us with joy. Thank you for letting us be a part of your team and help support your store. We are truly grateful.
Super Service and Super Product. Doing Inventory transfers in Shopify is a nightmare as it does not have a native csv option to do bulk transfers. This app does just that. Makes life so much easier. Phil was a great help.
In short Kudos to the team for creating wonderful piece of tech.
Keep up the good work.
Thank you so much for your kind words. We are grateful to be supporting such a savvy, forward thinking store. Stores like yours, who need smarter ways of managing inventory is who we created Lightning Inventory for. So glad we are making it easier for you, and we are proud to be supporting your store.