This app does everything it says it does, and we received amazing customer support from Mike and Raymond to personalize it to fit our site. Highly recommend!
Thank you for the awesome review!
The app is quite powerful and can help you do what Amazon does in terms of getting products shown to customers and driving up the sales and AOV. There are several ways to implement the upsells and cross-sells so they would be store specific but, there is definitely flexibility in how you want to show them on your site.
Now, what's even more amazing than Limespot is Ryanna, their #1 customer support and account management expert. The things Ryanna can do with Limespot....... She gets 6 stars. Her knowledge and expertise is impressive.
Thanks for leaving such a valuable review, and mentioning Ryanna. You’re right, she is always going above and beyond. We’ll be sure to share your praises with them!
We love this App! Its been really helpful and has generated a lot of sales for us. Support is amazing.
So glad to hear our app generated lots of revenue for you! Thank you for being a loyal customer. :D
whenever you update your prices, limespot doesn't update it on their system. After weeks past , their widget shows the old prices , causing confusion. You have to do manual sync each time you update your price in their app. Annoying. update: Apparently this issue is only with my store. thats what they said.
***UPDATE 04/07/2021: In active contact with this customer already about the specific issue at hand. This issue is not known to be a system wide problem with LimeSpot Personalizer.***
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
We have reached out directly to you via the provided email address so please get back to us at your earliest convenience so we can resolve the issue at hand.
Very quick and good support! The app is very effective and has a great price for all the functions. I would highly appreciate a new feature to allow incentives/ discounts for up- and cross selling products
Thanks so much for your review! That feature is still in the pipeline, we appreciate your patience. :)
Blue Steel Jewelry
I'm so impressed with their customer service response! Any time I need some help they are right on it!
Thanks a lot for your positive experience with LimeSpot! ❤️
Awesome customer service! Frederic helped me with my three stores :) I recommend this app for every store.
Thanks for leaving a review, and mentioning Frederick. You’re right, Frederick is always going above and beyond. We’ll be sure to share your praises with them!
Next Custom Gift
The customer service is very good and always helps me solve my problems. Every one of my stores is using this app.
Thank you for your kind review :).
LimeSpot has been a game changer for Baltic Born. They have totally transformed our business, and helped us reach our sales goal within weeks. LimeSpot's customer service is also amazing! Very personalized and timely responses. Highly recommended!
Thank you for being a loyal customer! We really appreciate working with you.
Totally misleading charging structure. I am reporting this to Shopify. Be warned - you will be charged hundreds of dollars per month more than advertised!!! Do not install this app.
UPDATE: After deep investigation, we have found that this customer has been using our product for 8 months with top results, and this is the first time we are hearing about any issues with our product or our pricing. Our detailed pricing tiers can be found at https://www.limespot.com/pricing-calculator?plan=silver. We're sorry that this customer felt this way.
Hello. I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. It is in no intention for us to mislead users on our pricing.
One of our teammates from the Customer Support team have tried to reach you at the provided phone number, but was not successful. Please kindly reach out to us at firstname.lastname@example.org, we value your business.