The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Next Custom Gift
The customer service is very good and always helps me solve my problems. Every one of my stores is using this app.
Thank you for your kind review :).
LimeSpot has been a game changer for Baltic Born. They have totally transformed our business, and helped us reach our sales goal within weeks. LimeSpot's customer service is also amazing! Very personalized and timely responses. Highly recommended!
Thank you for being a loyal customer! We really appreciate working with you.
Totally misleading charging structure. I am reporting this to Shopify. Be warned - you will be charged hundreds of dollars per month more than advertised!!! Do not install this app.
UPDATE: After deep investigation, we have found that this customer has been using our product for 8 months with top results, and this is the first time we are hearing about any issues with our product or our pricing. Our detailed pricing tiers can be found at https://www.limespot.com/pricing-calculator?plan=silver. We're sorry that this customer felt this way.
Hello. I’m sorry to hear about your disappointment with us, and I would like to personally assist you with making things right. It is in no intention for us to mislead users on our pricing.
One of our teammates from the Customer Support team have tried to reach you at the provided phone number, but was not successful. Please kindly reach out to us at email@example.com, we value your business.
Great app for upselling, very friendly and communicative staff! The content is customizable to match any theme. Would recommend to a friend.
Thank you so much for your feedback, you put a big smile on our faces! Our team is hard at work trying to continuously improve our product and it’s always rewarding to hear kind words. We love that you love us :)
Reached to support as I wanted the integration in my theme to look better and they were very fast to respond and very patient with my comments until we achieved the final look I needed.
Awesome to hear that we were able to help you with your needs so fast. Thanks for the kind words.
I used this app for product recommendation like in Amazon. I really liked their pay per sale business model. I wish they continue and I will try their new monthly subscription with google ads campaign.
Thank you for being a loyal customer. I'm glad you like our business model! Looking forward to having you try out our new product - Shopping Ads!
Excellent app, very easy to use. Customer service is excellent, I am very happy with this app - in fact all my websites use this app - a must have
Thank you for taking the time to give your feedback. We really appreciate it.
Global Outlet Store
Online support reply quickly, friendly.
Also, this app is easy to use.
Recommended. Recommended. A+++
Thank you for the 5-stars! Hope to see you again soon!
Have used this app for a month now, great ROI and superb customer service from Frederick! Will highly recommend for any merchants!
Thanks for leaving a review, and mentioning Frederick. You’re right, Frederick is always going above and beyond. We’ll be sure to share your praises with them!
I use Limespot to cross-sell products and upsell upon checkout. The usability and features are well thought out. It has really improved our ability to cross-sell products. I could not figure out how to do something and tech support immediately responded and did it for me as well as taught me how to do it. An excellent product with great support.
Thank you so much for your review! We are happy to hear you find our product user friendly! Our support team is always here to help.