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I didn't notice it at first but it has truly been an amazing app. I can see the data and the increase in customers.
Really easy set up with the help of LimeSpot. So far the app seems to be performing well and with no issues.
brilliant app so far
I'm finding lots of bugs with this app and as it has become more sophisticated, it's become more difficult to use. e.g. If I try to make configuration changes, it just seems to fall over and I can't access it for a few hours as it resets. Probably user error, but even so, it shouldn't behave as it is. I'm on the verge of swapping for another recommender engine.
We are very sorry for the frustrating experience you had with our app. Our engineering team has since fixed the issues and your account is now good to go. We tried to reach out to you via the live chat to let you know that everything is now fixed. Hopefully you will be able to give us another chance before swapping for another app! Do reach out to us at support@limespot.com so we can help you with any other concerns you may have with our product.
Excellent app, very stable, and so far it's configurable in all the ways I need. Really able to dial in on upsells and relevant cross sells.
And the customer support is excellent. I use Limespot on multiple storefronts, and will continue to.
Good app, good company.
Marc was outstanding in helping us set up this app. Went above and beyond to help us understand how it works since the back end isn't the most intuitive and there are a lot of features. So far its been working good with a few minor glitches here and there. We would recommend Limespot for your store!
Love, love, love this app. Easy to install, good support, and so much fun to try different combinations on different pages. Some of the functions (trending, most popular) take a while to gather information, so we left them off for the first months as they weren't truthful, but we have started introducing them now, and they are up-to-date and they definitely encourage people to order from the list. The only thing I feel is missing right now, is some help from Limespot in analysing the information on the dashboard - if most of our sales are coming through 'Recently Viewed', for instance, does that mean we should have that function on more pages, or is it figuring so prominently because it is already on many pages, and maybe we should try something else? I would pay to have someone do an analysis of how we have set the app up....maybe a thought for Limespot's team for the future?
Really good app / Really helpful support. Game changer!
Great app, on the first day of installing it my AOV made an amazing change. So that means before I was even finished with the free trial this app has already paid itself multiple times over. Not only that but when I had an issue the support team got back to me as soon as they were opened and fixed the issue, thanks a lot guys, will be using this on all my stores without a doubt!
Super easy set-up, and implementation. Had a customization that was addressed and updated within a few hours. Looking forward to seeing the app perform in the coming key sales months ahead.
Easy to install, works as advertised, great customer service. Highly recommended