LimeSpot KI‑Bündel & Upsells
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Rubbish app. It screws around with your theme big time, and has a handy 'cleanup my theme' button once uninstalled which simply reinstalls the app onto your store without removing any of the code on your theme. This is incredibly misleading. It is also difficult to customise.
Don't recomend. Their algorithm is not smart enough. A big shout out to their support team as well who is ignoring me and never answer.
We're truly sorry for your experience and any confusion. Our team has been responding to your messages, but they might be landing in your spam folder. Could you please check there and reach out to us? We're here eager to help and want to make this right for you!
To complicated so removed, now find out it deleted my mobile theme and am now trying to restore it what a nightmare hadnt noticed it was removed for 3 weeks and google penalising for not being mobile friendly now!!!!
AVOID!!!!!!!!!!!!!!!!!
More code left blocking google mobile bot..https://edge.personalizer.io/storefront/2.0.0/js/channel/core-bundle.min.js
App has no tutorial. Help files are not up-to-date. The support is terrible, never really gives a straightforward answer.
The app looks more promising that really is.
I am trying this app since 3,5 days now and want to share my experience as I am highly disappointed. Why I give 1 star is because this app is seriously hurting my business and when I tried to talk with the customer service they were not interested at all to help me.
My problems:
- when someone added a product via the products shown from the app and abandoned the cart, this abandoned carts are not shown in shopify, so there is no possibility to follow up with them.
- the figures "added to cart" and "reached checkout" increased very nice which was wonderful to see, but unfortunately the final conversion rate decreased from 0,9% to 0,42% which really hurts our business! I dont know why there is this drop in final conversions, I did a lot of testing and finally tried to reach out the customer service of LimeSpot to see if they could help me. I wrote a very detailed description of my problem, but the responses where anything else than satisfying. They ignored my points, gave me very strange answers and said that they just dont track abandoned carts and "wheter people finally buy or not is not up to them"... ähm okay, but if because of them the people dont buy its really bad I would say...
We are sorry to hear about your disappointment with us, and we would like to personally assist you with making things right. After our call and addressing your concerns, the next step is getting in touch with Shopify and having them investigate the issue regarding abandoned carts not being shown in Shopify analytics. We value your business and hope to get a response from them as soon as possible.
Terrible, messed up our cart page. Adjustments to cart items with the plus and minus button now duplicates the product inside the cart, removing the product also duplicates it again. They should be removed from the app store list for this terrible code corruption, so rookie. PLEASE FIX NOW!
We apologize for any confusion.
LimeSpot is a recommendation and merchandising tool. While our recommendation boxes appear in your Shopify store’s public-facing interface when you publish them, out-of-the-box, we do not alter the behavior of your cart or other basic website functionality.
Given that you had LimeSpot installed for about 7 minutes, there was no time for your team to make any custom modifications that could have caused this issue. LimeSpot did not cause the glitch with your cart plus/minus buttons.
However, we would like to help you to use LimeSpot. We have contacted you privately to offer assistance and help to optimize your LimeSpot recommendation boxes.
We hope we can move past this confusion, collaborating closely with you to enhance the growth of your brand.