Bundle & Upsell AI ‑ LimeSpot

thoroughly unimpressed with the ease of use of this app, the poor customers service and exorbitent pricing. i have no idea how they take credit for their sales. they seem to take credit for selling things which have nothing to do with them but claim it as their app did the work. new themes have the fundamentals built in.

Working with Limespot for a couple months now. I like that there are always room for us to do some customization. Very good support team. Shout out to Rodolfo!

One week in, very good experience with the platform. Customer service very friendly, they set up everything very nice. Thanks Rodolfo for your service

Rodolfo is simply the best customer / technical support agent I have ever had the pleasure of working with. Amazing.

11/24/2025: We have all hands on deck for this issue. After many conversations, the issue is starting to become clearer. This has been a big challenge for all parties, from Payment processors to LimeSpot to The Abbey.
Lessons learned so far. Test all systems earlier in the year (September) to make sure they function in the Holiday Season.
Will this kill my season? No, it will not. This old guy has workarounds. I hate using that word!

11/15/2025: Ok the old guy here "64 years young" just ran a full deep scan and the finding are in your inbox. 2 1/2 hours of work VS 2 days? Its your exstention! Option are on my report in your inbox.

11/14/2025 It appears to me that, like most ecoms, they lose their customer touch.
I have been dealing with an issue for 24 hours now and to no avail.
After all these years (10 to 12) I have to write this type of review.
Get back in the game, folks.
Everything on this App works great, but stay away from the post-purchase Offers!
Send a engineer or a coder. Some time issues are larger than your technical support team!
Pissed would be an understatement!

Another project "completed"!
I think we have been running this App for 8 or 10 years now. We have gone through many different theme projects together.
Good job on the last project. Keep up the good work.
Cheers
The Abbey Collection

I’ve been using LimeSpot Personalizer on my Shopify store since 2019, and it’s been a game-changer for improving how my products are presented to customers. The app’s AI-driven recommendations make a difference, showing customers what they’re likely interested in based on their browsing. I love how it’s easy to set up, even for someone like me who’s not super tech-savvy. It’s also great that you can customize the look so it matches your store’s vibe perfectly. I’ve noticed better engagement and even a slight increase in sales since using it. If you’re looking for a simple yet effective way to boost conversions, I recommend giving LimeSpot a try.

We have been using Limespot for a few years now and recently needed some algorithm adjustments for specific products. The customer support is impeccable. Will was particularly outstanding—he listened carefully to our feedback and remained persistent, ensuring every last detail was perfect. Can’t recommend them more!

Amazing customer experience. Really helped us with applying changes and also the ML algorithm on the product recommendations is really good.

LimeSpot has been nothing short of exceptional. From day one, Majid and his team have delivered a level of customer service that’s honestly rare in this space—responsive, proactive, and just genuinely helpful.

They took care of the setup, made sure everything was dialed in, and didn’t miss a beat. What stood out most was how they made the tech feel simple, and the support feel personal. But here’s the real kicker—the results. Absolute game-changer. Way beyond what I expected. Conversions are up, engagement is up, and I can confidently say LimeSpot is one of the smartest decisions we’ve made for our store.

If you're on the fence, don't be. The app works, the support is world-class, and the ROI speaks for itself.

BE VERY CAREFUL. This app is a scam. It's three times more expensive than Shopify's own plan, they don't provide a proportional increase to the charges they apply, they don't warn about extra charges, and the customer service is either terrible or non-existent. Ultimately, the worst decision I made with an app is downloading this.