Recurring issue with recommendations not showing currencies correctly so effectively pricing all recommendations incorrectly, i.e higher. 4 emails to support and we have no fix and no reply from development. We are on a premium Plus plan and being charged accordingly - out of frustration have uninstalled and moved on. Appalling service at a premium price.
It's a good app and does convert for us. Would rate higher if the interface was less complex.
FOUND OUT AGAIN TODAY MY PRODUCT PAGES AND MORE STILL HAVE NOT BEEN SHOWING ANY RECOMMENDED PRODUCTS. SO MUCH MONEY LOST IN THE LAST WEEKS AND MONTHS FROM THIS PLUGIN, ITS A LIABILITY TO HAVE ON YOUR STORE IF YOU WANT RELATED PRODUCTS FEATURES. BUYER BEWARE!
Rubbish app. It screws around with your theme big time, and has a handy 'cleanup my theme' button once uninstalled which simply reinstalls the app onto your store without removing any of the code on your theme. This is incredibly misleading. It is also difficult to customise.
POOR CUSTOMER SERVICE. THIS COMPANY WILL HARASS YOU WITH EMAILS THROUGHOUT YOUR TRAIL PERIOD WHICH IS A COMPLETE TURN OFF. WHEN YOU REQUEST TO HAVE THEM STOP EMAILING YOU, THEY SAY NO - RYANNA AND THEIR SUPPORT TEAM DO NOT PROVIDE YOU ANY TYPE OF CUSTOMER SERVICE AND WOULD PREFER TO HARASS YOU SO YOU CAN PAY FOR THEIR PRODUCT. I HAVE NO INTENTION ON PAYING FOR THIS APP AFTER MY TRIAL AND INSTEAD USING A DIFFERENT APP BASED OFF RYANNA TELLING ME SHE WOULD NOT STOP SENDING ME EMAILS. HOW TACKY CAN A COMPANY BE? TASTELESS WHICH COMPLETELY TRUMPS WHAT THEIR APP DOES. I WOULD LEAVE ZERO STARS IF I COULD.
Skiff Life We Fish Skinny Water
Apple Blossom Naturals Store
I thought it seemed like a great app, until today I just get an email that says I have to pay almost $25.00 a month for a subscription, and that is at a lifetime discount. :( That's way too much for a small business.