LimeSpot Personalizer

LimeSpot Personalizer

無料プランあり。 15日間の無料体験。
評価 (4.8)
レビュー
開発者

このアプリについて

公開日

2015年1月6日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Shopify Flow, Yotpo, LoyaltyLion, Klaviyo, Okendo, SMSBump, Omnisend

Increase conversions, cross-sells, and AOV with personalized product recommendations.

LimeSpot Personalizer is an intelligent data-driven personalization platform that marketers & ecommerce professionals use for onsite merchandising & personalization. Optimize product placement to deliver 1:1 personalized shopping experiences across web, mobile, email and SMS. LimeSpot increases conversion rates, average order value (AOV) & customer engagement through product recommendations, upsell, cross-sell, bundling, & content personalization. Setup is easy & start seeing results on day 1.

LimeSpot Personalizer is an intelligent data-driven personalization platform that marketers & ecommerce professionals use for onsite merchandising & personalization. Optimize product placement to deliver 1:1 personalized shopping experiences across web, mobile, email and SMS. LimeSpot increases conversion rates, average order value (AOV) & customer engagement through product recommendations, upsell, cross-sell, bundling, & content personalization. Setup is easy & start seeing results on day 1. さらに表示する
  • Include product recommendations on any page including cart, checkout, thank you
  • Create segments based on browsing & purchase patterns, referrals, location, etc
  • Present real-time personalized content during sessions for different audiences
  • Automate merchandising to drive product discovery and cross-sells
  • Split or multivariate test any personalized element on your site

価格設定

15日間の無料体験

PREMIUM

無料インストール

Custom price based on store revenue.

  • All+
  • Personalized Discounts
  • Email Recommendation
  • Audience Segmentation
  • Curated Collections
  • Content Personalization
  • Dedicated CSM
  • Free Setup

Essentials

$18/月

Starting from $18/month. Monthly invoice is based on your store's revenue.

  • Unlimited Traffic & Orders
  • Product Recommendations, Upsell & Cross-sell on all Pages
  • Carousel, Grid & Bundle Responsive Layouts
  • Free Setup

Pay as You Grow

$19/月

Starting at $19/month. Monthly invoice is 2% of the revenue driven by LimeSpot placements with the first $950 included.

  • Essentials+
  • A/B Testing & Analytics
  • SMS Personalization
  • Review & Loyalty Apps Integration
  • Advanced Real-time Analytics
  • Free Setup

PREMIUM

無料インストール

Custom price based on store revenue.

  • All+
  • Personalized Discounts
  • Email Recommendation
  • Audience Segmentation
  • Curated Collections
  • Content Personalization
  • Dedicated CSM
  • Free Setup

Essentials

$18/月

Starting from $18/month. Monthly invoice is based on your store's revenue.

  • Unlimited Traffic & Orders
  • Product Recommendations, Upsell & Cross-sell on all Pages
  • Carousel, Grid & Bundle Responsive Layouts
  • Free Setup

Pay as You Grow

$19/月

Starting at $19/month. Monthly invoice is 2% of the revenue driven by LimeSpot placements with the first $950 included.

  • Essentials+
  • A/B Testing & Analytics
  • SMS Personalization
  • Review & Loyalty Apps Integration
  • Advanced Real-time Analytics
  • Free Setup

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

1,542件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年9月22日

I was a little worried about pricing when we first started using Limespot a few years ago, but I thought I would give it a try and cancel if it didn't help. Instantly our sales increased dramatically! Limespot did an A/B testing on our site to figure out what worked the best and we are still killing it! I have had a few questions along the way using the chat link and Limespot has gotten back to me within minutes every time, even late at night when they are off work. We are very happy and will continue using Limespot, and hopefully keep killing it!! Thanks Gillian for your help tonight! Very responsive, sweet and helpful!

Boho Beach Hut
アメリカ合衆国
アプリの使用期間:3年以上
LimeSpotが返信しました 2023年9月26日

Your review has put a big smile on our faces! Thank you for sharing your positive experience with our app (and with Gillian!) and spreading the word.

2023年10月3日

I am a small business and wanted to improve my sales, so I opted to use LimeSpot. I had a few things I didn’t quite understand when I was setting LimeSpot up for my store. Reymond was there to help me with all my issues and now I have it successfully installed and working. I am very happy with the great support I have received.

JBCoolCats
アメリカ合衆国
アプリの使用期間:11日
LimeSpotが返信しました 2023年10月4日

We are sincerely grateful for your amazing review of our app. Your feedback means the world to us (and to Reymond!). :)

2023年8月25日

App charges me almost $600 a month with no transparency. To give you an idea of how ridiculous the fluctuations in charges are: In January my sales were about $100k. I was charged $348. In July/August my sales were about the same amount over 30 days, but I was charged $587.

I left a one star review last year after they charged me over $1500+, which was shocking for a single app with unproven results.

The head of customer success responded almost immediately. They were very attentive for a week or so after that, and responded extra quickly. With every email, they begged me to edit the one-star review. The moment I did that, the head "went out of office" and never came back, and I was shunted to a customer service person.

I left it alone for a while because the charges went down for a bit after that and I thought it was acceptable for the sales volume. But now I find I'm getting charged $600+ again. When I log in to check the analytics, I am only given an overview but not access to the detailed analytics. Let that sink in. Almost $600 a month and I can't even see the data from my store.

The overview claims it's responsible for 28% of sales on my store, which is doubtful considering the bulk of my orders are single items related to my ads. I suspect if customers even interact with the boxes in any way, it counts as a sale, which is ridculous.

I've emailed them a couple of times to see if I could reduce my charge by switching from Pay as you Go to a flat rate, and they asked me to pay $450 a month or a almost $5000 a year annual fee anyway. Mind you, at that point my monthly fee on PAYG was $348.

I'm switching off soon, this app is extremely expensive with no transparency on how you're charged, and they will squeeze you for money any chance they get.

I suspect changing the boxes to another app will not only not impact sales too much, but speed up my store loading (Speed tests have indicated they are one of the bigger culprits in adding to my loading speed). The only reason I haven't switched is because their customer success person whom I believed would know what they're doing placed their boxes all over my shop and I need to make sure removing them doesn't break my store.

TLDR: Ridiculous pricing from predatory developers who will ramp up their charges when you're not paying attention and make it difficult for you to see the data justifying it, all the while collecting your data for themselves. Would not recommend.

Wyverns Hoard LLC
アメリカ合衆国
アプリの使用期間:約5年
LimeSpotが返信しました 2023年9月5日

We are very sorry you are unhappy with our pricing and services and have reached out privately to explore potential resolutions and address your concerns.

Based on your review, we can see that you feel LimeSpot lacks transparency and an explanation of how LimeSpot-driven sales are attributed.

LimeSpot uses the industry standard practice of attribution based on clicks. Established companies, from Klaviyo to Google, use this method as well. To be fair, we disregard any purchases that take place more than 7 days after a LimeSpot element is clicked.

We discuss the topic of attribution in both of the following Help Center articles. You may find some of the detailed information you are looking for in one or both of these articles:

How are LimeSpot analytics generated?
(https://support.limespot.com/en/articles/1443356-how-are-limespot-analytics-generated)

What Sale is Considered a LimeSpot Driven Sale?
(https://support.limespot.com/en/articles/2971724-what-sale-is-considered-a-limespot-driven-sale)

You have access to the “Overview” of analytics, the “Recommendations” Analytics, and the “Products” Analytics. Your account is limited to these categories because all the others available (except for “Revenue”) refer to LimeSpot features you are not using as part of your current plan. However, we believe these 3 reports should display all the information you need to understand how LimeSpot is performing in your store.

You may find the “Recommendations” Analytics page particularly informative as it allows you to view the performance of individual recommendation boxes based on the pages they live on. These analytics also include a breakdown of clicks and sales conversions. Using this information, you can get a better sense of the behavior of customers in relation to your LimeSpot boxes.

We understand that, at this time, in particular, costs can be a large pain point for brands. The pricing plans we offer customers reflect both our desire to help brands find the pricing structure that works best for them and our firm belief in the value we add to our users’ stores.

The fee for your plan is based on 2% of the LimeSpot-driven revenue. This means that, depending on the month, your fee will fluctuate based on how much revenue LimeSpot drives for a given period. If you are looking for a more predictable model for pricing, we recommend you switch to the “Essentials Plan.”

We want you to have the very best experience with LimeSpot. You will get the highest level of concierge-style support when you contact our team via email or messaging. If you have any questions or run into trouble, we’re here to help! In addition to addressing concerns and solving problems, our team is also happy to assist in configuring your LimeSpot boxes to maximize their effectiveness.

Here's to hoping you'll give us a shot to turn things around! We're committed to making things right and are eager to keep moving forward together. Thanks for sharing your feedback – it helps us improve and provide a better experience for everyone.

2023年9月11日

Uninstalling the app now. The pricing is a total scam when you scale. Many cheaper and better alternatives available if you do a little research.

TaoTempel
シンガポール
アプリの使用期間:12ヶ月
LimeSpotが返信しました 2023年9月15日

We’re sorry to hear you're not happy with our pricing. We've reached out privately to chat more about it and see how we can help.

Going by your feedback, it sounds like you're looking for more clarity on how LimeSpot tracks sales. We use the same click-based attribution method that big names like Klaviyo and Google use. And to keep things fair, we don't count purchases made over a week after someone clicks on a LimeSpot feature.

It looks like you were taking advantage of our Essentials pricing plan, which allows you to pay monthly based on your brand’s revenue and not LimeSpot’s assisted revenue. This is our most basic plan that offers the most predictability, but if you prefer being charged only for the revenue attributable to LimeSpot, we recommend you try our Pay-As-You-Grow plan. Checking your stores, it’s worth noting that you experienced an average of 58x ROI, which is an excellent performance.

LimeSpot’s algorithm is unique and provides best-in-class personalization and merchandising experience. Our algorithm examines the products in your catalog, creating a structure based on their attributes. It also checks your order history and monitors the behavior of visitors on your site. This provides us a full picture: we can predict which products certain customers might buy and which customers are inclined towards certain products. By watching how customers interact on the site, we can gauge their intentions, helping us present the perfect product to the ideal customer precisely when they're most likely to purchase. While other solutions may be less expensive, they may lead to less accurate recommendations and less revenue.

We hope you’ll give LimeSpot another chance to help your business grow.

2024年2月29日

LimeSpot has been a key contributor to the layout of our website the past 2 years. Customer service has always been outstanding! The user-friendly self service tools to find answers quickly are a bonus.

Beyond Clothing
アメリカ合衆国

このアプリについて

公開日

2015年1月6日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Shopify Flow, Yotpo, LoyaltyLion, Klaviyo, Okendo, SMSBump, Omnisend

開発者:LimeSpot

LimeSpotの詳細情報

平均評価:4.8

Shopify App Store向けのアプリ構築経験:9年

202-1007 Fort Str, Victoria, BC, V8V 3K5, CA

サポート

メッセージを送信

support@limespot.com

この開発者は日本語での直接的なサポートを提供していません。

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