LimeSpot Personalizer

LimeSpot Personalizer

Free plan available. 15-day free trial.
Rating (4.8)
Reviews
Developer

About this app

Launched

January 6, 2015

Languages

English

Works with

Shopify Flow, Yotpo, LoyaltyLion, Klaviyo, Okendo, SMSBump, Omnisend

Increase conversions, cross-sells, and AOV with personalized product recommendations.

LimeSpot Personalizer is an intelligent data-driven personalization platform that marketers & ecommerce professionals use for onsite merchandising & personalization. Optimize product placement to deliver 1:1 personalized shopping experiences across web, mobile, email and SMS. LimeSpot increases conversion rates, average order value (AOV) & customer engagement through product recommendations, upsell, cross-sell, bundling, & content personalization. Setup is easy & start seeing results on day 1.

LimeSpot Personalizer is an intelligent data-driven personalization platform that marketers & ecommerce professionals use for onsite merchandising & personalization. Optimize product placement to deliver 1:1 personalized shopping experiences across web, mobile, email and SMS. LimeSpot increases conversion rates, average order value (AOV) & customer engagement through product recommendations, upsell, cross-sell, bundling, & content personalization. Setup is easy & start seeing results on day 1. more
  • Include product recommendations on any page including cart, checkout, thank you
  • Create segments based on browsing & purchase patterns, referrals, location, etc
  • Present real-time personalized content during sessions for different audiences
  • Automate merchandising to drive product discovery and cross-sells
  • Split or multivariate test any personalized element on your site

Pricing

15-day free trial

PREMIUM

Free to install

Custom price based on store revenue.

  • All+
  • Realtime Audience Segmentation
  • Image & HTML Personalization
  • SMS & Email Recommendation
  • Dynamic Curated Collections
  • Dedicated Manager

Essentials

$18/month

Starting from $18/month. Monthly invoice is based on your store's revenue.

  • Unlimited Traffic & Orders
  • Product Recommendation
  • Upsell, Cross-sell & Bundle
  • Cart & Post-Purchase
  • Carousel & Grid Layout
  • Auto Customization

Pay as You Grow

$19/month

Starting at $19/month. Monthly invoice is 2% of the revenue driven by LimeSpot placements with the first $950 included.

  • Essentials plus:
  • SMS Personalization
  • A/B Testing & Analytics
  • Review, Loyalty Apps Integration
  • Performance Analytics
  • Customers Analytics

PREMIUM

Free to install

Custom price based on store revenue.

  • All+
  • Realtime Audience Segmentation
  • Image & HTML Personalization
  • SMS & Email Recommendation
  • Dynamic Curated Collections
  • Dedicated Manager

Essentials

$18/month

Starting from $18/month. Monthly invoice is based on your store's revenue.

  • Unlimited Traffic & Orders
  • Product Recommendation
  • Upsell, Cross-sell & Bundle
  • Cart & Post-Purchase
  • Carousel & Grid Layout
  • Auto Customization

Pay as You Grow

$19/month

Starting at $19/month. Monthly invoice is 2% of the revenue driven by LimeSpot placements with the first $950 included.

  • Essentials plus:
  • SMS Personalization
  • A/B Testing & Analytics
  • Review, Loyalty Apps Integration
  • Performance Analytics
  • Customers Analytics

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

1,542 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its product recommendation features, including related items, trending products, and upselling options. It's praised for being user-friendly, easy to install, and providing detailed analytics. The app also offers color variations and a "complete the look" section, ideal for businesses selling complementary products. Merchants commend the responsive customer service and customization options. It also has a free pricing option for start-ups or low-traffic stores. Some merchants reported significant sales increases after installation.

September 22, 2023

I was a little worried about pricing when we first started using Limespot a few years ago, but I thought I would give it a try and cancel if it didn't help. Instantly our sales increased dramatically! Limespot did an A/B testing on our site to figure out what worked the best and we are still killing it! I have had a few questions along the way using the chat link and Limespot has gotten back to me within minutes every time, even late at night when they are off work. We are very happy and will continue using Limespot, and hopefully keep killing it!! Thanks Gillian for your help tonight! Very responsive, sweet and helpful!

Boho Beach Hut
United States
Over 3 years using the app
LimeSpot replied September 26, 2023

Your review has put a big smile on our faces! Thank you for sharing your positive experience with our app (and with Gillian!) and spreading the word.

October 3, 2023

I am a small business and wanted to improve my sales, so I opted to use LimeSpot. I had a few things I didn’t quite understand when I was setting LimeSpot up for my store. Reymond was there to help me with all my issues and now I have it successfully installed and working. I am very happy with the great support I have received.

JBCoolCats
United States
11 days using the app
LimeSpot replied October 4, 2023

We are sincerely grateful for your amazing review of our app. Your feedback means the world to us (and to Reymond!). :)

August 25, 2023

App charges me almost $600 a month with no transparency. To give you an idea of how ridiculous the fluctuations in charges are: In January my sales were about $100k. I was charged $348. In July/August my sales were about the same amount over 30 days, but I was charged $587.

I left a one star review last year after they charged me over $1500+, which was shocking for a single app with unproven results.

The head of customer success responded almost immediately. They were very attentive for a week or so after that, and responded extra quickly. With every email, they begged me to edit the one-star review. The moment I did that, the head "went out of office" and never came back, and I was shunted to a customer service person.

I left it alone for a while because the charges went down for a bit after that and I thought it was acceptable for the sales volume. But now I find I'm getting charged $600+ again. When I log in to check the analytics, I am only given an overview but not access to the detailed analytics. Let that sink in. Almost $600 a month and I can't even see the data from my store.

The overview claims it's responsible for 28% of sales on my store, which is doubtful considering the bulk of my orders are single items related to my ads. I suspect if customers even interact with the boxes in any way, it counts as a sale, which is ridculous.

I've emailed them a couple of times to see if I could reduce my charge by switching from Pay as you Go to a flat rate, and they asked me to pay $450 a month or a almost $5000 a year annual fee anyway. Mind you, at that point my monthly fee on PAYG was $348.

I'm switching off soon, this app is extremely expensive with no transparency on how you're charged, and they will squeeze you for money any chance they get.

I suspect changing the boxes to another app will not only not impact sales too much, but speed up my store loading (Speed tests have indicated they are one of the bigger culprits in adding to my loading speed). The only reason I haven't switched is because their customer success person whom I believed would know what they're doing placed their boxes all over my shop and I need to make sure removing them doesn't break my store.

TLDR: Ridiculous pricing from predatory developers who will ramp up their charges when you're not paying attention and make it difficult for you to see the data justifying it, all the while collecting your data for themselves. Would not recommend.

Wyverns Hoard LLC
United States
About 5 years using the app
LimeSpot replied September 5, 2023

We are very sorry you are unhappy with our pricing and services and have reached out privately to explore potential resolutions and address your concerns.

Based on your review, we can see that you feel LimeSpot lacks transparency and an explanation of how LimeSpot-driven sales are attributed.

LimeSpot uses the industry standard practice of attribution based on clicks. Established companies, from Klaviyo to Google, use this method as well. To be fair, we disregard any purchases that take place more than 7 days after a LimeSpot element is clicked.

We discuss the topic of attribution in both of the following Help Center articles. You may find some of the detailed information you are looking for in one or both of these articles:

How are LimeSpot analytics generated?
(https://support.limespot.com/en/articles/1443356-how-are-limespot-analytics-generated)

What Sale is Considered a LimeSpot Driven Sale?
(https://support.limespot.com/en/articles/2971724-what-sale-is-considered-a-limespot-driven-sale)

You have access to the “Overview” of analytics, the “Recommendations” Analytics, and the “Products” Analytics. Your account is limited to these categories because all the others available (except for “Revenue”) refer to LimeSpot features you are not using as part of your current plan. However, we believe these 3 reports should display all the information you need to understand how LimeSpot is performing in your store.

You may find the “Recommendations” Analytics page particularly informative as it allows you to view the performance of individual recommendation boxes based on the pages they live on. These analytics also include a breakdown of clicks and sales conversions. Using this information, you can get a better sense of the behavior of customers in relation to your LimeSpot boxes.

We understand that, at this time, in particular, costs can be a large pain point for brands. The pricing plans we offer customers reflect both our desire to help brands find the pricing structure that works best for them and our firm belief in the value we add to our users’ stores.

The fee for your plan is based on 2% of the LimeSpot-driven revenue. This means that, depending on the month, your fee will fluctuate based on how much revenue LimeSpot drives for a given period. If you are looking for a more predictable model for pricing, we recommend you switch to the “Essentials Plan.”

We want you to have the very best experience with LimeSpot. You will get the highest level of concierge-style support when you contact our team via email or messaging. If you have any questions or run into trouble, we’re here to help! In addition to addressing concerns and solving problems, our team is also happy to assist in configuring your LimeSpot boxes to maximize their effectiveness.

Here's to hoping you'll give us a shot to turn things around! We're committed to making things right and are eager to keep moving forward together. Thanks for sharing your feedback – it helps us improve and provide a better experience for everyone.

About this app

Launched

January 6, 2015

Languages

English

Works with

Shopify Flow, Yotpo, LoyaltyLion, Klaviyo, Okendo, SMSBump, Omnisend

Built by LimeSpot

About LimeSpot

4.8 average rating

9 years building apps for the Shopify App Store

202-1007 Fort Str, Victoria, BC, V8V 3K5, CA

Support

Send a message

support@limespot.com

More apps like this

4.9 out of 5 stars 4495 total reviews Free plan available
Checkout Upsell, Post Purchase Upsell, Thank You Page Upsell
5.0 out of 5 stars 1494 total reviews Free plan available
Upsell frequently bought together bundles to boost your AOV.
Built for Shopify
4.9 out of 5 stars 727 total reviews Free plan available
Lift AOV with 1-Click Checkout Upsells & Thank You Page Offers
Built for Shopify