Log On Hong Kong
This is a good app, which we can set purchase ceiling for limited edition. Also, the customer support is excellent.
It couldn't be better choice!! Regina is amazing and helped us with all additional features we needed. It was like 5 seconds and all done! We use Limitsify and we are very happy. 1000% recommended.
Awesome app and EVEN BETTER SUPPORT! The development team was super responsive and helped me navigate using the advanced features on this app - would absolutely recommend to anyone looking to add functionality or control to their Shopify online store.
I have 20 apps installed and the experience with this app and developer is one of the better ones I've had. In the few times I've contacted them, they always reply quickly and are very friendly. Even better, if it's a coding issue, they get to work on a solution right away and usually have an update ready within hours. What I would have given for that kind of service back in the days when our shop was hosted on Magento. And all of this for just $4 a month? Amazing value for money.
I understand that small developer teams can't be available 24/7 for immediate reply to inquiries. From my experience it's the same with many Shopify apps, an email response within a few hours is standard.
Would have been a great app to use if the support would respond when they're asked a question. The only reason I'm upset and leaving a bad review is because they have an auto-responder that takes my email address to continue my conversation with support, but after I gave my email, I sat for an extended period of time with no response.... I felt ripped off after giving my email address. Terrible.
I'm really sorry to hear about your experience. Our bot suggests your to provide email to better assist you, if we are not only and ready to reply right away.
We tried following up in about an hour, but we were not able to hear back from you neither in chat nor from provided email address. We can assure you that we don't use emails to spam our customers.
We're happy to help you with our app and hope that you'll like it!