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Linc Care

Linc Care

Developed by Linc Global

38 reviews
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Price: Free More info
  • ALL-IN-ONE customer service app saves you hours of supporting customers
  • From live order tracking to product return, automate customer happiness directly from your receipt emails and order history page
  • Cloud service that provides retailers post-purchase information to facilitate customer care communication

Automate customer happiness with a personalized customer experience built right into your email receipts. Improve your email receipts to include live order tracking, self-help returns, product recommendations, and more. Easily customizable to fit with your brand. Linc puts your Shopify store on a new level - so try it today!

Assist Customers through Transactional Emails & Order History Page

Your customers will see a DYNAMICALLY UPDATING and CLICKABLE widget within their order confirmation email, shipment notification email, AND order history page that enables them to:


  1. View live order tracking

  2. Subscribe to text message alerts

  3. Private chat regarding questions or concerns

  4. Understand and easily navigate through returns and exchanges

Personalized Product Recommendations

Instantly drive repeat customers through personalized product recommendations.

Customer Insights

Optimize your transactional emails by using our advanced analytics to understand customer behavior.

The service runs on the cloud and provides retailers post-purchase information to facilitate customer care communication allowing contextually relevant communication between customers and retailers, customer satisfaction and loyalty, and consumer product.

Responsive Design for all Devices

Fully responsive design for mobile & web that helps you and your customers stay connected on the go.

About Us


We were driven by the passion and belief that technology can truly empower small business owners by creating access to tools that you need every day. If you have any questions or suggestions, please contact us at support@letslinc.com. We want to hear from you. We want to hear from you!

Linc Care reviews

38 reviews
  1. 5 stars (33 reviews)
  2. 4 stars (1 review)
  3. 3 stars (2 reviews)
  4. 2 stars (1 review)
  5. 1 star (1 review)

I have used multiple apps on multiple different Shopify stores and this is easily one of the best I have found. The practical and professional nature of this app compelled me to give this 5-star review. If you are looking for something extra that will give your shop an interactive professional flare, then look no further, download Linc Care.

Linc Care sends email updates, allows customers to track their orders, ask questions, and sign up for SMS updates. This is all done from a super clean and professional looking interface.

And it's absolutely FREE!

Excellent job, keep up the great work!

posted

omg, best app ever! I can't believe it's free.. hope it will be free for life, so much love!

posted

Please respond. I've been trying to reach your customer service and I've not heard anything yet.

Question #1: I'm not able to login to my Android App using my password. And I got an confirmation email saying that the password is set. And still not able to login.

Question #2: Is there any link that I can put on my shop to let the customers visit like a contact us page? or is this app only and just working in an customer email?

Question #3: Can customers just request a return then the seller make can respond to it e.g. Customer can request a return and we can send the return labels to the customers.

Thank you.

posted

WHY ARENT YOU BILLING ME???????

This app is Amazing! Granted it could have a few more features and I hope a paid option will include these as this app is one of the best on Shopify, above all its FREE.

If this could integrate for me to remove Zendesk and all my emails came to the app and a way to integrate Royal Mail for returns this would truly be the best app on Shopify.

Love the emails it designs, the user friendly process and I'm confident my customers will love it too!

5 STARS!

posted

Great idea and makes our orders look very professional. Cant wait til we can communicate with our customers via their iphone app when its made available. So far so good!

posted

Great App it is very useful and very easy to use

posted

Like the app. Well integrated unless it gets confused with manual fulfilment. If you use service like shippo for all of your shipments and you send fulfilment emails/notifications, then linc works great; as soon as you manually fulfill order it gets confused and it send customer email that the order is still not fulfilled. I had to explain this to customer and give her a discount on next order as she felt misled.
Other than that I have not used the android app yet, instead I did it through my desktop mail client (conversing with customers that is). This is my only pet peeve though.

posted

So far, so good. Looks promising :)

posted

Linc Care has been a really great addition to my shop. I used to get tons of emails asking about tracking information, and now it's right there for customers to see. The support team has also been really quick to answer any questions I've had. Definitely highly recommended!

posted

What a great app. It is very fast and stable, on top of that their customer support is super fast and nice. Like it very much and I recommend it!

posted
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Free

Support & Sales

Linc Global
support@letslinc.com
letslinc.com
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