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Linc Care

Linc Care

Developed by Linc Global

34 reviews
Price: Free More info
  • ALL-IN-ONE customer service app saves you hours of supporting customers
  • From live order tracking to product return, automate customer happiness directly from your receipt emails and order history page
  • Cloud service that provides retailers post-purchase information to facilitate customer care communication

Automate customer happiness with a personalized customer experience built right into your email receipts. Improve your email receipts to include live order tracking, self-help returns, product recommendations, and more. Easily customizable to fit with your brand. Linc puts your Shopify store on a new level - so try it today!

Assist Customers through Transactional Emails & Order History Page

Your customers will see a DYNAMICALLY UPDATING and CLICKABLE widget within their order confirmation email, shipment notification email, AND order history page that enables them to:

  1. View live order tracking

  2. Subscribe to text message alerts

  3. Private chat regarding questions or concerns

  4. Understand and easily navigate through returns and exchanges

Personalized Product Recommendations

Instantly drive repeat customers through personalized product recommendations.

Customer Insights

Optimize your transactional emails by using our advanced analytics to understand customer behavior.

The service runs on the cloud and provides retailers post-purchase information to facilitate customer care communication allowing contextually relevant communication between customers and retailers, customer satisfaction and loyalty, and consumer product.

Responsive Design for all Devices

Fully responsive design for mobile & web that helps you and your customers stay connected on the go.

About Us

We were driven by the passion and belief that technology can truly empower small business owners by creating access to tools that you need every day. If you have any questions or suggestions, please contact us at support@letslinc.com. We want to hear from you. We want to hear from you!

Linc Care reviews

34 reviews
  1. 5 stars (30 reviews)
  2. 4 stars (1 review)
  3. 3 stars (2 reviews)
  4. 2 stars (1 review)
  5. 1 star (0 reviews)

Great idea and makes our orders look very professional. Cant wait til we can communicate with our customers via their iphone app when its made available. So far so good!


Great App it is very useful and very easy to use


Like the app. Well integrated unless it gets confused with manual fulfilment. If you use service like shippo for all of your shipments and you send fulfilment emails/notifications, then linc works great; as soon as you manually fulfill order it gets confused and it send customer email that the order is still not fulfilled. I had to explain this to customer and give her a discount on next order as she felt misled.
Other than that I have not used the android app yet, instead I did it through my desktop mail client (conversing with customers that is). This is my only pet peeve though.


So far, so good. Looks promising :)


Linc Care has been a really great addition to my shop. I used to get tons of emails asking about tracking information, and now it's right there for customers to see. The support team has also been really quick to answer any questions I've had. Definitely highly recommended!


What a great app. It is very fast and stable, on top of that their customer support is super fast and nice. Like it very much and I recommend it!


Stunning application! Very easy to use and has a great customer support team. 5 stars from me!


Amazing app! It is fast, stable and by far the most accessible for both user and for customer. I will definitely continue to use it!!!


Easy to install and give a fashion characters in my comunication with my costumers...awesome!


Easy to install and got it working in less than 15 minutes. So far it looks very good. I am very pleased!


Support & Sales

Linc Global
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