Linkcious AI Related Products

Great app and very smart to link relative products together!
Jason is very genuine and helpful.
We had problems with the app before but he kindly followed up patiently.
5 stars~

1 Star for Email support team getting back to you with answers in a timely fashion.
0 Stars App does NOT chose related products if you carry hundreds of items.
0 Stars App does NOT chose related items based on category
0 Stars App does NOT chose related items based on brand
0 Stars App does NOT chose related items based on Shopify keywords

The app chooses 1 random word from the title to link/match to. The app doesn't even use that 1 random word for all its links/matches. I tried to use email support and they answer you BUT I would have to input something on the backend for every product.

Sorry this Linkcious Fails.

It recommends products that are not related. So we upgraded to the their paid version. And we still not working. It would be better if it actually allowed you to override the recommended products it shows. Contacted shopify support and they told me to contact the developer. I tried to contact the developer but no response. We are removing the app. We'll try a competitor.

Update: The developer got back to me and explained that we needed to add special code to the description page and setup special tags for all of our products that we wanted classify as related. It's a long process since we have many products in our store. But it's working. I've increased their rating to 3 stars until they find a better way for us to do this and a better online help when they cannot respond to support emails.