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Abandonment Protector

Abandonment Protector

Developed by Chilliapps

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Price: $8.00 / month Free Trial: 21 days More info
  • Automatically retrieves your lost sales.
  • Great tools that allow you to create the best strategies to recover abandoned shopping carts.
  • It´s really easy to customize and you can import automatically your abandoned checkouts of the last 30 days before installing the app.


True Story




You sell items that your customers love! But most checkout processes are abandoned for hundreds of different reasons such as not having a credit card handy, or simply your client left the decision for later.



How it works




Abandonment Protector is a very complete tool that detects when your customers abandon the checkout process. With simple tools, you can configure a recovery strategy by sending automated emails.



You can send up to 3 email templates per abandoned cart and configure different shipping times for each. If the customer makes multiple checkouts, the email sequence will be restarted in accordance with the info of the most recent checkout.



Pricing




We believe that our users deserve not only professional and courteous service but also the most competitive prices possible. That is why we offer up to 10,000 recovery emails for only $8 per month. If you think you will be handling larger numbers of recovery emails we will be happy to offer you a plan according to your needs.



More and better features!




  • Gallery of Pre-Designed Email Templates. It includes the customer's name, product image and a link to return to the shopping cart with the same settings at the time of abandonment. All you have to do is edit them in accordance with your recovery strategy.



    • Responsive Email Templates. The easier way to ensure that your email campaigns look good on any device.



      • "Drag and Drop" Email Editor. Powerful tools for easy personalization of your email templates.



        • Advanced email campaigns. Allows you to schedule the sending of special templates depending on the cart value, country, date range, and carts with a single particular product.



          • Stats page. It helps you to get a better idea of how your current and potential customers are reacting with each email template or advanced campaign. It includes a map with the locations of your checkouts.



            • Customer Management Tool. Something that sets us apart is that our app provides the ability to manually manage negotiations with customers when necessary.



              • Free Contact Form. You can activate and set up a simple contact form and use our smart management tools.



                • Premium Support for all. We offer a completely personalized service for all our users.



                  • Free trial. From day one you will see that we have more and better features at the lowest price.



                  • You will find start guides and explanations for each feature during the process. Also, you can contact us anytime.

Abandonment Protector reviews (163)

posted

Tried multiple cart abandonment apps and all emails and variables being equal Abandonment Protector always beats in terms of cart abandonment recovery rates, so we stick with AP and been very happy campers using it.

posted

the app is great with good templates, but it is impossible to set up a theme and save it. the speed is low af and I wasted about an hour trying 3-4 times to save. I have never experienced such a slow website.

posted

If I could give them a no star I would!. The abandonment is not that great because the conversion is very low. Then the system rounds it up higher to make it seems as if your conversion is high. There is no stats to tell you how the emails and the opening rate are performing. The app does not tell you that you are not converting and that you need to revise your subject lines. Nothing! You do not know your open rate or your click rate so your conversion rate will always be less than because you don't have information to make decisions on the subject line and the click rate. So you're just winging it in the dark!
BUT THAT IS NOT THE WORST...THE WORST IS THE CONTACT US THAT IS ATTACHED to their app....I was running facebook and other promotions and getting very small abandon carts, yesterday I had 105 visitors and only 2 person added to cart. I kept thinking that it was the campaigns and kept killing them. Then I added a recording app so I could see where customers were dropping off. Only to see that when visitors land on the page,THE CONTACT US POP UP CAME ON AND COVERED MY SALES PAGES AND THE VISITORS HAD A DIFFICULT TIME GETTING RID OF IT, so naturally most of them just came off. Here I was spending money to advertise and this app was opening in less than 2 seconds and not allowing visiotrs to see my sales page! Now I see why my ads were not converting.STAY AWAY FROM THE CONTACT US FREE APP THEY PROVIDE. When I saw this I went on my apps and deleted my other contact app because I did not remember which app it was, But the app would not go away. I sent a message to myself hoping it would come to me and I could see the app. The message never came. Finally I had to call shopify support. He tested the website and found the same thing, the contact us popping up and covering the sales page. He was there searching through the codes trying to find the app and couldn't. Finally he found out that it was the abandon cart that was the issue. He went in and turn the app off. They made it so difficult to find out which app it was. And when I went in I had about 3 messages that they never sent me that customers sent to them. Also the message I sent to myself, it was NOT THERE! So this app is blocking customers from viewing the sales page, take the message and then lose some of them, I have no clue how many people tried to contact me and I never got the messages. And then it has the messages sitting in an inbox there! How ridiculous is that! Who would be going in and checking it for messages. I had one more app that was at the bottom and as soon as someone wrote me, the message was sent to me.
PLEASE FOR YOUR OWN SUCCESS STAY AWAY FROM THEM!
I contacted them and detailed what had happen. Someone from customer service responded that he went on my site and see two pop up and was theirs. Seriously! I spend the time to write a detail of what happened, stated I contacted shopify and that they turned the app off and the only message I could get from this "customer service" is that I have two pop up on my site that is not theirs. That tells you how they really care about the money you pay them every month. STAY AWAY FROM THEM-THERE ARE OTHER APPS THAT WILL GIVE BETTER INFORMATION AND A BETTER CONVERSION RATE!

posted

The app paid for itself in the first few hours of using it. Very easy to use (although the editor seems a bit slow to load, but that's peanuts), very detailed dashboard. Recommended!

posted

great app

posted

Fantastic App. Works exactly as it sould and is very easy to use and set up with helpful guidance every step of the way.

posted

great app

posted

It seems to function, but the ads which are displayed correctly in the browser are not when sent to customers. The coding seem to get messed up somehow.

Update: After being contacted by the Developers(Excellent Customer Service) They helped me migrate to the new templet editor and my problems have been corrected! Thanks Guys!

posted

Not too expensive, but it will be useful if you have consistent traffic. Don't really need it at the beginning when getting things started, but necessary if you have a lot of traffic and get a good few abandoned carts!

posted

Great App! Great Support! Well worth the investment

Get
$8.00 / month

Up to 10,000 recovery emails per month.
If you will be handling larger numbers of emails we can offer you a plan according to your needs.

21 days

Support & Sales

Chilliapps
support@chilliapps.com
chilliapps.com
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