Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / Abandonment Protector Plus

Abandonment Protector Plus

Abandonment Protector Plus

Developed by Chilliapps

198 reviews
Price: $8.00 / month Free Trial: 21 days More info
  • Pre-designed email templates and follow-ups flows for a quick start!
  • Full access to automated email marketing tools: Newsletters, Abandoned Cart, Recommendations, Thank you emails and more!
  • Detailed checkouts history, stats page, and simple management tools will let you keep an eye on your conversion rate.

Abandonment Protector is a very complete tool that detects the behavior of your customers allowing you to automate your email marketing.

Use our powerful campaign builder to send the right message, to the right people, at the right time.

Here’s how Abandonment Protector works:

1. Select between several pre-designed email templates to create email sequences depending on customer behavior flows that best suit your sales strategy.

2. Use our simple drag & drop email editor to create/edit custom email templates, whether you prefer starting with pre-designed email templates or create your own from scratch.

3. When your customer is eligible to receive a new message, our system looks at all the enabled campaigns, identifies the ones that match your customer behavior and sends the highest priority message.

4. Use the Activity History to know the status of each customer and send replies when needed.

5. Stay Focused on your Goals with detailed stats for each email campaign.

Abandoned orders flow: Send up to 3 email templates to people who have abandoned a shopping cart. If the purchase has not yet been completed, a new email sequence is available to offer different products.

Completed orders flow: Send a thank you email to people who have completed a purchase. Then, send an email sequence of up to 3 emails offering new products. After being detected the status of Fulfilled Order sends an email asking for feedback.

Newsletter feature

We make it simple. Increase your customer engagement with a simpler tool that is easy to use; you don’t need to be a marketing expert to achieve your business goals.

1. Create mailing lists in minutes using our powerful segmentation tool.

2. Choose from our library of responsive email designs and edit them to guide your customers towards your goal.

3. Detailed stats available for each campaign sent: track sends, delivery rates, bounces, spam reports, link clicks, opens, unsubscribes, and more.


We believe that our users deserve not only professional and courteous service but also the most competitive prices possible. That is why we offer up to 3,000 emails for only $8 per month. Then, $1.50 for each 1,000 additional emails.
More and better features!

Get started quickly!

You will find start guides, tips and explanations for each feature during the process. Also, you can contact us anytime. We provide one of the best customer support services in the market.

Abandonment Protector Plus reviews

198 reviews
  1. 5 stars (180 reviews)
  2. 4 stars (14 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (1 review)
  5. 1 star (3 reviews)

Absolutely must-have product for your online store - creates money like magic by re-targeting people you've already spent the ad money to bring to your store. Easy to use, and staff and support is absolutely first-class - they will spare no effort to help you make as much money as possible and more. I strongly recommend it.


Set up your abandonment email in minutes, set your parameters and then never worry about it again! I'll take it. Highly recommend!


If you want to increase your sale when customer leaves the cart after adding products, this App reminds client to buy them and you can also create offer in multiple mails to change mind of client and raise sales level :)


This app was referred to me by a business partner. The default template is not that pretty, but with a little effort you can get it looking nice. I used all three response options with a slight variation to each. I'm glad I took the time to set this app up.


30 recovered orders in a day. Period. Thanks a lot.


Wow! Really satisfied with the app. Definitely worth the $8/month.
Email templates are easy to customize (to customize it 100% you need to know to write/change the code a little, but small learning curve).

We're using Shopify PRO plan (which has cart abandoned cart recovery option) but it's very poor: with this app you can customize e-mail templates + set the time frames + you can send multiple emails + you can track the carts so you have a good statistics.

Recommend 101%


This really is a great app. I'm on the Shopify Pro plan that comes with one cart abandonment email but if you don't know by now, the Shopify email templates are incredibly poor and you cannot adjust the timing, view analytics or any such thing with them.

Abandonment Protector is great. I have it set up to send out an email after ten minutes of cart abandonment offering my services, then 3 days later asking if we did anything wrong, then 2 days later with a little coupon code to try and persuade them.

One thing I would like to see more of is the ability to customise the background colours of the email and other components to make it match my other emails.

I hope this will be added in the future but either way it's still worthwhile having. (Edit: Fernando, the cofounder of LinkerFriend Inc just told me that they will be adding this feature later this month)

You are definitely losing sales by not having this app.


Abandonment Protector is the one paid app I would tell every Shopify store owner to get. If you're getting any sales at all, you probably have many more people abandoning their carts. This app will recover some of those lost sales. Very easy to set up and get working for you and should easily pay for itself many times over.

I am on the $79 a month Shopify plan, which includes the cart recovery feature, yet I still use Abandonment Protector because I find both methods recover lots of sales. Yes, I have both running. AP emails people a few minutes after they abandon their cart, then Shopify several hours later. The email messages are different so some people will respond better to one than the other.

Another cool thing about AP is that it will even email people who abandoned their cart days or weeks before you installed the app. The Shopify abandonment feature does NOT do this; it just emails people who abandon the cart after you activate that feature. In my case there were 100 or so people that Shopify didn't email for that reason, yet AP did.


If you are on Shopify because you value customer support then you need to know that this app is exactly what you should be looking for. The customer support is absolutely out of this world. The app was easy to setup, and it has lead to an absolutely incredible increase of 15 percent more conversions from lost carts in our luxury bikini store. This takes a bit of fine tuning, and some ingenuity but the customer service is more than happy to help with every aspect. If you are looking to convert lost sales we cannot speak more highly of this app!

Media Rep & Analyst
Bikini Luxe - Designer Bikinis - Luxury Women's Fashion


Fantastic app, easy to install and works really well! Would definitely recommend!

$8.00 / month

The Basic plan includes up to 3,000 emails for only $8 per month. Then, $1.50 for each 1,000 additional emails.

21 days

Support & Sales

Get Support


  • Large
  • Thumb
  • Thumb
  • Thumb

Are you a developer? Become a Shopify Developer or submit your app.