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Abandonment Protector Plus

Abandonment Protector Plus

Developed by Chilliapps

191 reviews
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Price: $8.00 / month Free Trial: 21 days More info
  • Pre-designed email templates and follow-ups flows for a quick start!
  • Full access to automated email marketing tools: Newsletters, Abandoned Cart, Recommendations, Thank you emails and more!
  • Detailed checkouts history, stats page, and simple management tools will let you keep an eye on your conversion rate.


Abandonment Protector is a very complete tool that detects the behavior of your customers allowing you to automate your email marketing.



Use our powerful campaign builder to send the right message, to the right people, at the right time.


Here’s how Abandonment Protector works:



1. Select between several pre-designed email templates to create email sequences depending on customer behavior flows that best suit your sales strategy.



2. Use our simple drag & drop email editor to create/edit custom email templates, whether you prefer starting with pre-designed email templates or create your own from scratch.



3. When your customer is eligible to receive a new message, our system looks at all the enabled campaigns, identifies the ones that match your customer behavior and sends the highest priority message.



4. Use the Activity History to know the status of each customer and send replies when needed.



5. Stay Focused on your Goals with detailed stats for each email campaign.



Abandoned orders flow: Send up to 3 email templates to people who have abandoned a shopping cart. If the purchase has not yet been completed, a new email sequence is available to offer different products.



Completed orders flow: Send a thank you email to people who have completed a purchase. Then, send an email sequence of up to 3 emails offering new products. After being detected the status of Fulfilled Order sends an email asking for feedback.


Newsletter feature



We make it simple. Increase your customer engagement with a simpler tool that is easy to use; you don’t need to be a marketing expert to achieve your business goals.



1. Create mailing lists in minutes using our powerful segmentation tool.



2. Choose from our library of responsive email designs and edit them to guide your customers towards your goal.



3. Detailed stats available for each campaign sent: track sends, delivery rates, bounces, spam reports, link clicks, opens, unsubscribes, and more.


Pricing



We believe that our users deserve not only professional and courteous service but also the most competitive prices possible. That is why we offer up to 3,000 emails for only $8 per month. Then, $1.50 for each 1,000 additional emails.
More and better features!


Get started quickly!



You will find start guides, tips and explanations for each feature during the process. Also, you can contact us anytime. We provide one of the best customer support services in the market.

Abandonment Protector Plus reviews

191 reviews
  1. 5 stars (174 reviews)
  2. 4 stars (14 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (3 reviews)

I do not know how to use this app I do not want to continue with it. how can I disable

posted

This company right now wants to charge me over 200 a month to use the service. So in 30 more days it will be over 400 a month as we grow our base.

I tried to contact them and get help but nothing. Lack of support and that kinda monthly bill is taking advantage of a sellers growth. I can lease a brand new BMW for 300 a month!

Done not going to use the app anymore.

posted

If I could give them a no star I would!. The abandonment app is horrible because the conversion is very low. And they know this so the system rounds it up higher % to make it seems as if your conversion is high. There is no stats to tell you how the emails opening rate are performing. The app does not tell you that you are not converting and that you need to revise your subject lines or your body. Nothing!
You do not know your open rate or your click rate so your conversion rate will always be less than because you don't have information to make decisions on the subject line and the click rate. So you're just winging it in the dark!
BUT THAT IS NOT THE WORST...THE WORST IS THE CONTACT US THAT IS ATTACHED to their app....I was running facebook and other promotions and getting very small abandon carts, yesterday I had 105 visitors and only 2 person added to cart. I kept thinking that it was the campaigns and kept killing them. Then I added a recording app so I could see where customers were dropping off. Only to see that when visitors land on the page,THE CONTACT US POP UP CAME ON AND COVERED MY SALES PAGES AND THE VISITORS HAD A DIFFICULT TIME GETTING RID OF IT, so naturally most of them just came off. Here I was spending money to advertise and this app was opening in less than 2 seconds and not allowing visitors to see my sales page! Now I see why my ads were not converting.STAY AWAY FROM THE CONTACT US FREE APP THEY PROVIDE. When I saw this I went on my apps and deleted my other contact app because I did not remember which app it was, But the app would not go away. I sent a message to myself hoping it would come to me and I could see the app. The message never came. Finally I had to call shopify support. He tested the website and found the same thing, the contact us popping up and covering the sales page. He was there searching through the codes trying to find the app and couldn't. Finally he found out that it was the abandon cart that was the issue. He went in and turn the app off. They made it so difficult to find out which app it was. And when I went in I had about 3 messages that that customers sent to them but they never forwarded to me. Also the message I sent to myself, it was NOT THERE! So this app is: blocking customers from viewing the sales page,
takes the message and then lose some of them, I have no clue how many people tried to contact me and I never got the messages.
And the messages that it did record was sitting in an inbox inside the app platform! How ridiculous is that! And there was no you have message notification that let you know when you logged into the app.
Who would be going in and checking it for messages.
I had another app on my home page and as soon as someone filled it out, the message was sent directly to my email.
PLEASE FOR YOUR OWN SUCCESS STAY AWAY FROM THIS APP!
I contacted them and detailed what had happen. Someone from customer service responded that he went on my site and saw two pop ups and none of them was theirs. Seriously! I spend the time to write a detail of what happened, stated I contacted shopify and that they turned the app off and the only message I could get from this "customer service help" was that I have two pop usp on my site that is not theirs. That tells me how they really care about the money I pay them every month. STAY AWAY FROM THEM-THERE ARE OTHER APPS THAT WILL GIVE BETTER INFORMATION AND A BETTER CONVERSION RATE!
UPDATE 11/09/2016: I was working on something else and forgot to delete this app. Do you know that the developer NEVER contacted me again about the charges. But he kept on sending charges to shopify for me to pay for his app. So for 2 months I paid for this app and the developer never asked me if I got the issue resolved. HORRIBLE, HORRIBLE!!!!
I am watching this time for the end date because its the 22nd of the month and I keep forgetting and then I will delete them and NEVER USE THEM AGAIN.
How bad can you be that a customer reached out to you, wrote a horrible review of your app and you did not care enough to take the time to reach out to the customer and find out if you can help. THIS IS THE WORST APP ON SHOPIFY. All about money and not about customer service!!!!!!

posted
Get
$8.00 / month

The Basic plan includes up to 3,000 emails for only $8 per month. Then, $1.50 for each 1,000 additional emails.

21 days

Support & Sales

Chilliapps
support@chilliapps.com
chilliapps.com
Get Support

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