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I can't believe that Shopify developed this app. The core logic is very simple, it's just a link aggregator single page subdomain linked to a website. Yet, it's almost ALWAYS DOWN! Our linkpop URL simply returns "The page you're looking for couldn't be found" to the users who try to access it & we've lost business worth thousands of dollars because of this.
It's crazy to me that a $100B company like Shopify has failed to develop such a simple application for their own platform.
Hi, there!
Thank you for reaching out and sharing your review.
I can definitely understand the impact this has caused, as this is not the expected outcome. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can further troubleshoot and help identify the issue.
I hope this helps! -Victoria, Shopify Support.
Idea behind it is good but you can only have a single user within your Shopify store associated with the app.
So if the business owner is the one that sets up the app they cannot have a staff member/different user on Shopify manage it as it won't exist for any other users of your store.
Hello! Thank you for taking the time to leave us a review for LinkPop, and for providing us with that feedback. We've received a good amount of feedback from other users related to this limitation, so I'm happy to make our Developers aware of your review, as we have for those other instances of feedback! I can't promise what the outcome of sharing your feedback will be, but our bevelopers will be aware of this feature request as a possible consideration in future updates. Thanks again! -Imogen, Shopify Support
Sadly the link to our store does not work. Support tells us the link is working yet we have tried through multiple phones and computers. No luck.
Hi there! Thanks for sharing your feedback. I understand that you have already reached out to support but are still having issues. I suggest reaching back out to our team so we can take a second look. You can also share your concern in our Shopify Community: https://shopify.link/wNpW. Other community members may be able to test out the issue on their end as well. -Mac, Shopify Support
The app is easy to use & manage. I only wish that the analytics section would have a custom time range to further track.
Thank you for writing your review and letting us know how you've found the Linkpop app so far, and I am glad to hear that you've found it easy to use. In terms of the analytics section, I can see why you'd like more custom ranges here and I will be sure to pass this suggestion onto our development team. -Victor, Shopify Support
I used this app for over a year. It was fine until recently. I can't login. I reached out to two different support advisors. Despite telling them numerous times that I have tried logging in with my staff account, and owner account, and that it doesn't work for either - they still don't understand.
It's been one week and the tickets are still open and unresolved. Unbelievable. 1. Shopify owns this app and doesn't recognize the issue.
2. Shopify Support has devolved to this abysmal level. Looking forward to a resolution, or at least an acknowledgment that the app is broken, quickly.
Hey there, Little Zen One. Thank you for taking the time to leave us a review for Linkpop. We're sorry to hear about these ongoing issues you've been experiencing while trying to access the app. For this particular issue, a cache and cookies clear of the browser you're using (or using an incognito/private viewing browser) clears things up and allows you to access things as expected again. I recommend that you give those steps a try. If you complete those steps and notice that things don't work, reach back out to the advisors you had spoken to via the follow up emails you would've been provided, and let them know that you were advised on these steps but they didn't work. They should be able to get in touch with some folks from one of our escalated teams so a deeper dive into your issue can occur. -Imogen, Shopify Support
I started using this app right away as a way to reduce the number of 'clicks' my customers needed to make in order to purchase. At least 50% of my sales come directly from this extremely user friendly app! I'm beyond pleased!
I'm delighted to hear that you've seen a big uptick in sales thanks to Linkpop and that it's been easy to use for you! Thank you for letting us know through your review. -Victor, Shopify Support
An Amazing App to Increase your Sales. We have Seen a Major Spike in Sales from our Instagram page, as we have used the Linkpop Link on our Brand Insta Page. A Highly Recommended App.. Thumbs Up
I am delighted to hear that the Linkpop app has helped drive sales on your store and we really appreciate you taking the time to write your review! -Victor, Shopify Support
Útil para conectar con clientes en las redes sociales.
Muy contenta con esta aplicación.
Permite que mis clientes tengan acceso directo a las publicaciones/ofertas que publico.
I was looking for website to try my products out and stumble across linkpop, never knew that something like this excisted. So happy that I have found it. Will be using it for a while :)
It's great to hear that you've come across the Linkpop app and found it helpful, and we really appreciate you writing your review and sharing your experience with the app here! Thank you for getting in touch. -Victor, Shopify Support