Rezensionen (85)

Gesamtbewertung
2,1
Anzahl pro Bewertungsstufe
  • 33 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 11 % der Bewertungen sind 3 Sterne
  • 13 % der Bewertungen sind 2 Sterne
  • 38 % der Bewertungen sind 1 Sterne
1. Mai 2024

I just want to inform you that Linkpop cannot function in Indonesia because the website linkpop.com is blocked by the Indonesian government. I hope you can handle the bureaucracy with the Ministry of Communication and Information Technology in Indonesia and also comply with Indonesian regulations. Thank you.

BAALE
Indonesien
Etwa 4 stunden mit der App
Shopify hat geantwortet 2. Mai 2024

Thank you for your feedback and information regarding the Linkpop app not working in Indonesia. -Emily, Shopify Support

24. Dezember 2023

Have had for months and still cannot add products from my store. Followed every step. Wouldn’t recommend and I’m moving on…

DeesMerch
Vereinigte Staaten
8 monate mit der App
Shopify hat geantwortet 2. Januar 2024

Thank you for taking the time to share your feedback. It's unclear if you were able to reach out for support, but if you decide to give it another shot we would be glad to support you with set-up here here: https://shopify.link/vRnL. -Olivia, Shopify Support

23. Januar 2024

The link is always broken

Balinium
Indonesien
15 tage mit der App
Shopify hat geantwortet 25. Januar 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Linkpop app. To clarify, are you having troubles with installing the app into your shop? If so, please feel free to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

24. Januar 2024

No settings, no options!

High Dreams
Vereinigte Staaten
Etwa 10 stunden mit der App
Shopify hat geantwortet 26. Januar 2024

Thank you for your feedback! If you are having issues with the app or how to use it please contact our Support Team (https://shopify.link/qL3P). -Emily, Shopify Support

18. September 2023

Sadly the link to our store does not work. Support tells us the link is working yet we have tried through multiple phones and computers. No luck.

Glistco
Kanada
Mehr als 2 jahre mit der App
Shopify hat geantwortet 22. September 2023

Hi there! Thanks for sharing your feedback. I understand that you have already reached out to support but are still having issues. I suggest reaching back out to our team so we can take a second look. You can also share your concern in our Shopify Community: https://shopify.link/wNpW. Other community members may be able to test out the issue on their end as well. -Mac, Shopify Support

11. November 2022

I used this app for over a year. It was fine until recently. I can't login. I reached out to two different support advisors. Despite telling them numerous times that I have tried logging in with my staff account, and owner account, and that it doesn't work for either - they still don't understand.
It's been one week and the tickets are still open and unresolved. Unbelievable. 1. Shopify owns this app and doesn't recognize the issue.
2. Shopify Support has devolved to this abysmal level. Looking forward to a resolution, or at least an acknowledgment that the app is broken, quickly.

Little Zen One
Kanada
Fast 2 jahre mit der App
Shopify hat geantwortet 30. Dezember 2022

Hey there, Little Zen One. Thank you for taking the time to leave us a review for Linkpop. We're sorry to hear about these ongoing issues you've been experiencing while trying to access the app. For this particular issue, a cache and cookies clear of the browser you're using (or using an incognito/private viewing browser) clears things up and allows you to access things as expected again. I recommend that you give those steps a try. If you complete those steps and notice that things don't work, reach back out to the advisors you had spoken to via the follow up emails you would've been provided, and let them know that you were advised on these steps but they didn't work. They should be able to get in touch with some folks from one of our escalated teams so a deeper dive into your issue can occur. -Imogen, Shopify Support

19. Oktober 2022

The app is easy to use & manage. I only wish that the analytics section would have a custom time range to further track.

Mermade Hair™
Australien
Etwa 2 jahre mit der App
Shopify hat geantwortet 25. November 2022

Thank you for writing your review and letting us know how you've found the Linkpop app so far, and I am glad to hear that you've found it easy to use. In terms of the analytics section, I can see why you'd like more custom ranges here and I will be sure to pass this suggestion onto our development team. -Victor, Shopify Support

27. April 2023

Has stopped working without warning and we didn't realize for several days which means a lot of potentially lost business for us.

Mararamiro
Kanada
Etwa ein jahr mit der App
Shopify hat geantwortet 28. April 2023

Hello! Thanks so much for letting us know about this. This is absolutely not ideal. If you continue to have any issues at all or need to troubleshoot your Linkpop account, please connect with us via our Help Center by choosing "Contact Support". -June, Shopify Support

20. Oktober 2022

I started using this app right away as a way to reduce the number of 'clicks' my customers needed to make in order to purchase. At least 50% of my sales come directly from this extremely user friendly app! I'm beyond pleased!

She The Bee
Kanada
Mehr als ein jahr mit der App
Shopify hat geantwortet 25. November 2022

I'm delighted to hear that you've seen a big uptick in sales thanks to Linkpop and that it's been easy to use for you! Thank you for letting us know through your review. -Victor, Shopify Support

19. Oktober 2022

An Amazing App to Increase your Sales. We have Seen a Major Spike in Sales from our Instagram page, as we have used the Linkpop Link on our Brand Insta Page. A Highly Recommended App.. Thumbs Up

mikami-india
Indien
Mehr als ein jahr mit der App
Shopify hat geantwortet 21. November 2022

I am delighted to hear that the Linkpop app has helped drive sales on your store and we really appreciate you taking the time to write your review! -Victor, Shopify Support