Reseñas (89)

Calificación general
2,3
Recuentos por nivel de calificación
  • El 35% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 10% de las calificaciones son de 3 estrellas
  • El 12% de las calificaciones son de 2 estrellas
  • El 37% de las calificaciones son de 1 estrellas
2 de noviembre de 2024

If I could give this app zero stars I would. It was wonderful in the beginning, but then it quit functioning every so often. I would report the outage and go through several hoops with support with no results. But eventually, it would work again. Finally, it stopped working altogether, and I reported it again. I was told the problem was on Instagram side and, there was nothing else Shopify could do. I'm sure you know that it is impossible to get support from Instagram, which is what support advised. This is a terrible app, it is not functional, and it will only cost you time and money, trying to get it to work and experiencing frustrated customers and lost sales.

The Lemurian Rose
Estados Unidos
Más de 2 años usando la aplicación
11 de noviembre de 2024

This app has not been w2orking for weeks. Shopify support has kept me on the chat for 3 hrs at a time, 3 different times and it is still not working. the link that link pop generates is not secure and no one can seem to fix it. this app is useless. Shopify support has told me to reinstall and uninstall, use a different device and browser and etc, and STILL no one has been willing to help me or tell me what it keeps giving a server error. This is a problem with Linkpop directly and they refuse to fix it. This app is useless. It has been weeks and no one will help and the link does not work. Useless.

Amare Post Op Shop
Estados Unidos
Alrededor de 2 años usando la aplicación
12 de octubre de 2024

It worked great at the beginning. It no longer pulls up and I don't know how long its been doing this and the sales I may have missed...

I even tried to uninstall and reinstall but it just errors out. thats great...

Lena Jane + Company
Estados Unidos
Más de 2 años usando la aplicación
22 de noviembre de 2024

Idea is great, but analytics not workings. For all the time really no data, I don't know which links I need to remove and which to keep. Please fix that ASAP. But thanks that you've fixed links updating module, now it fast.

BBProjects
Estados Unidos
3 meses usando la aplicación
19 de octubre de 2024

my link stop working

Medrano The Jewelers
Estados Unidos
Más de 1 año usando la aplicación
23 de septiembre de 2024

app does not work. what does it do?

GoKarts USA®
Estados Unidos
Alrededor de 2 años usando la aplicación
18 de octubre de 2024

No funciona, no muestra ninguna estadística. En algún momento funcionó pero ha dejado de enviar datos, asi que no puedo medir el rendimiento de los links.

Tienda Wowma
Colombia
Casi 2 años usando la aplicación
28 de agosto de 2024

ery glitchy... Link pop is great similar to the Stan store but when shared to a social platform such as Ig or tiktok the link has issue as if it's not compatible.

Varja Ositas
Francia
3 meses usando la aplicación
29 de julio de 2024

very glitchy... only works sometimes. but when it does work its great

Ms. Crys' Creations
Estados Unidos
Más de 2 años usando la aplicación
Shopify respondió 31 de julio de 2024

Hey, there! Thanks for your review, and I'm sorry to hear you're having trouble with Linkpop. I recommend contacting our live support team through the Help Center (https://shopify.link/vRnL) so we can investigate the issues you're running into. - Greta, Shopify Support

12 de junio de 2024

Used to work great. Now suddenly my customers are telling me it doesn't work when they click from places like Instagram. Works on desktop chrome. Doesn't work mobile on safari or chrome for me (unless you turn off wifi). Asked customer support for help and they basically shrugged me off saying it was a network problem on my side and it works for them. Have to go back to linktree now.

It's not just a me problem when clearly by the other reviews, other people have the same issue.

Serpent & Flame Candle Co
Estados Unidos
Más de 2 años usando la aplicación
Shopify respondió 17 de junio de 2024

Hi, there!

Thank you for taking the time to share your review.

Our team would like to take a more detailed look into this to see how to best resolve the issue. If you'd like, you can reach back out to our authenticated Support through the Shopify Help Center (https://shopify.link/vRnL) to create a support request. -Victoria, Shopify Support.