Linkpop , 65 reseñas

Calificación general
2,9
Recuentos por nivel de calificación
  • El 42% de las calificaciones son de 5 estrellas
  • El 8% de las calificaciones son de 4 estrellas
  • El 11% de las calificaciones son de 3 estrellas
  • El 14% de las calificaciones son de 2 estrellas
  • El 26% de las calificaciones son de 1 estrellas
16 de marzo de 2024

I can't believe that Shopify developed this app. The core logic is very simple, it's just a link aggregator single page subdomain linked to a website. Yet, it's almost ALWAYS DOWN! Our linkpop URL simply returns "The page you're looking for couldn't be found" to the users who try to access it & we've lost business worth thousands of dollars because of this.

It's crazy to me that a $100B company like Shopify has failed to develop such a simple application for their own platform.

Urelas
India
Casi 2 años usando la aplicación
Shopify respondió 20 de marzo de 2024

Hi, there!

Thank you for reaching out and sharing your review.

I can definitely understand the impact this has caused, as this is not the expected outcome. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can further troubleshoot and help identify the issue.

I hope this helps! -Victoria, Shopify Support.

4 de abril de 2024

I like this app. It's easy to use, and as simple as it is I can still customize the page a bit to look pretty and professional. I like that I can add external links to it, and that it makes checkout easy for customers! This is a good app, I wish the creators would update it to give us a little more leeway as far as customization and making it possible for users to also rate our products on the app. It's an easily customizable link that I can place in social media or on other websites and I can still analyze my site traffic on shopify. Nonetheless, I like it and definitely recommend it to any shop owner.

SugaBabe Bracelets
Estados Unidos
Alrededor de 1 mes usando la aplicación
22 de febrero de 2024

Idea behind it is good but you can only have a single user within your Shopify store associated with the app.
So if the business owner is the one that sets up the app they cannot have a staff member/different user on Shopify manage it as it won't exist for any other users of your store.

Yakwax
Guernesey
Casi 2 años usando la aplicación
Shopify respondió 20 de marzo de 2024

Hello! Thank you for taking the time to leave us a review for LinkPop, and for providing us with that feedback. We've received a good amount of feedback from other users related to this limitation, so I'm happy to make our Developers aware of your review, as we have for those other instances of feedback! I can't promise what the outcome of sharing your feedback will be, but our bevelopers will be aware of this feature request as a possible consideration in future updates. Thanks again! -Imogen, Shopify Support

5 de abril de 2024

Worked at first but now unreliable.
Regularly fails to link to the page.

Country Craft Cabin.
Reino Unido
12 meses usando la aplicación
Shopify respondió 10 de abril de 2024

Thank you for your review and feedback. I would try uninstalling and reinstalling the app to see if a new connection allows for that link to work all the time. -Emily, Shopify Support

18 de enero de 2024

Great idea, I love the fact that it's integrated with our eshop. Nevertheless, the page is often down and our followers are not able to access it (which we have confirmed ourselves when they contacted us). That's a big issue and it costs us money. So, I would not recommend as of now. Can't wait until this app becomes actually production-suitable and gets the features its competition already has.

Lilac & Moonberries
Chequia
18 días usando la aplicación
Shopify respondió 20 de enero de 2024

Hello there! We sincerely appreciate you taking the time to provide us with your feedback. I'm sorry to hear about the inconvenience you and your followers faced while accessing the page. If you haven't already, I highly recommend reaching out to our Live Support team through this link (https://bit.ly/2AWw5VA) so that we can investigate this issue further. -Iris, Shopify Support

24 de diciembre de 2023

Have had for months and still cannot add products from my store. Followed every step. Wouldn’t recommend and I’m moving on…

DeesMerch
Estados Unidos
8 meses usando la aplicación
Shopify respondió 2 de enero de 2024

Thank you for taking the time to share your feedback. It's unclear if you were able to reach out for support, but if you decide to give it another shot we would be glad to support you with set-up here here: https://shopify.link/vRnL. -Olivia, Shopify Support

23 de enero de 2024

The link is always broken

Balinium
Indonesia
15 días usando la aplicación
Shopify respondió 25 de enero de 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Linkpop app. To clarify, are you having troubles with installing the app into your shop? If so, please feel free to connect with our Live Support so we can take a closer look into this: https://bit.ly/2AWw5VA. - Blair, Shopify Support

29 de octubre de 2023

I must say, I do like that Shopify creates their own apps more and more.
Though, Linkpop unfortunately lacks a few crucial features, that makes it not usable for me. I love that there are analytics built in, that it easily integrates with my store, and that the creation process is extremely easy.

My problems with existing features:
- The lack of ability to hide the product price of a product card.
-> This is my biggest complaint that makes the app useless as I have different prices for products depending on the market. Linkpop doesn't track where the user lives at so it always shows the base price, which for some people is wrong and they'll get the surprise once they click on the product link.
- The somewhat broken preview.
-> Texts appear way too big compared to how it actually looks on the phone for example.
- The lack of ability to hide the branding even as a paid option.

Features I would like to see in there (and wonder why they aren't implemented already):
- A collection link. The same as the product link, but with collections.
- Additional social media handles: Vimeo, behance
- An option to add a banner image
- More fonts

orvelio
Alemania
Alrededor de 1 año usando la aplicación
Shopify respondió 31 de octubre de 2023

Thank you for your review! We definitely appreciate the detailed feedback. While we can't guarantee that all of these requests will be implemented, we will submit your feedback to our developers on your behalf. - Skye, Shopify Support

12 de septiembre de 2023

I have to start out saying I actually liked the app and how it syncs with my store. It is easy and convenient to use but I give it a one star because of the security issues I've been experiencing.

I have this app connected to QR codes, social media, websites, etc and it's a massive pain in my side that I have to switch to another service. I've had an issue for who actually knows how long, that my link is being hijacked by other businesses outside the US.

When someone clicks on my link in any of my bios, it redirects them to another company.

This could explain large dips in my sales over the last several months, so who knows what has actually been happening.

I've contacted Shopify support three separate times about this issue and they insinuated it's a problem on my end with my browser, cookies, or cache. They also can't replicate the issue... To be fair, they can't even figure out how to view my Instagram account which has thousands of followers. So of course they were not able to experience anything I was seeing first hand.

I've also tried uploading video with my phone demonstrating my issue, but they only accept a very particular type of video that I was not able to get correct even after downloading the specific app they recommended. I have an iPhone which should have been an easy and seamless upload.

After the third complaint and zero answers as to what was actually happening, I've decided to move all my linking services to another company. I don't feel comfortable knowing this is a Shopify product and Shopify cannot give me any answers, if my store is secure, or why this is happening.

I have decided to go with a third party paid service. I feel more comfortable knowing my linking and website are totally separate so it won't compromise my store in any way.

Christina Lee Dot Meditation Âû
Estados Unidos
7 meses usando la aplicación
Shopify respondió 15 de septiembre de 2023

Hi, Christina. Thank you for your review and sharing all of that context. I haven't heard of this happening with LinkPop, but if you're experiencing issues with the app we'd definitely want to look into it further. I know you've already done this, but speaking with our support team here (https://shopify.link/vRnL) is the best way to get more help with this app. If you're unable to send videos of the issue, using screenshots to explain what's happening can help as well. -Erin, Shopify Support

9 de octubre de 2023

It sends random links, not my links, Some of them are PORN related! I cannot reach support.

vividdiamonds
Estados Unidos
8 meses usando la aplicación
Shopify respondió 11 de octubre de 2023

Hi there, thank you for letting us know about this issue. We definitely want to review your Linkpop account and ensure that your merchant account is secure. Please contact our authenticated support through our Help Center as soon as possible: https://bit.ly/2AWw5VA. -Shay, Shop Support