Avis (91)

Note globale
2,2
Nombre d’avis par note
  • 34 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 10 % des avis sont des avis à 3 étoiles
  • 12 % des avis sont des avis à 2 étoiles
  • 38 % des avis sont des avis à 1 étoiles
16 mars 2024

I can't believe that Shopify developed this app. The core logic is very simple, it's just a link aggregator single page subdomain linked to a website. Yet, it's almost ALWAYS DOWN! Our linkpop URL simply returns "The page you're looking for couldn't be found" to the users who try to access it & we've lost business worth thousands of dollars because of this.

It's crazy to me that a $100B company like Shopify has failed to develop such a simple application for their own platform.

Urelas
Inde
Presque 2 ans d’utilisation de l’application
Shopify a répondu 20 mars 2024

Hi, there!

Thank you for reaching out and sharing your review.

I can definitely understand the impact this has caused, as this is not the expected outcome. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can further troubleshoot and help identify the issue.

I hope this helps! -Victoria, Shopify Support.

3 juin 2024

The app is never working. Now I have to go back to Linktree. Due to my customers not being able to access the link I have lost business.

TOYA REY
États-Unis
Plus d'un an d’utilisation de l’application
Shopify a répondu 7 juin 2024

Hey there! Thanks for taking the time to review Linkpop. We're sorry to hear you didn't have a great experience with our app and we would love to understand the issues you experienced. If you're open to it, please reach out to us here: https://shopify.link/W8y0. We'd be happy to take a look at this issue to find a resolution! - Dirk, Shopify Support

3 juillet 2024

In the installation process also it gives the below promot.

"Prevented visiting a website that presents a data leakage threat
Prevented visiting a phishing or fake website designed to trick you into giving away your passwords, credit card details and other private data.

You were protected from visiting this website by Kaspersky security. You can close this window with no risk.

Hide details

Detected at: 7/3/2024 12:31:00 PM

Web address: https://linkpop.com/auth/shopify/callbac%3C...%3E

Blocked: by Web Anti-Virus

Reason: threat of data loss

Detection method: databases

I understand the risks and wish to continue"

* Once I pressed I 'Wish to continue', it lands on a blank URL.

Gilt & Glitter
Sri Lanka
4 mois d’utilisation de l’application
Shopify a répondu 5 juillet 2024

Hi there, thank you for your review. Please try installing the app via a different browser or in a private/ Incognito window and this may assist. If the issue persists please contact our support team directly so we can look into this further: https://shopify.link/vRnL. -Victor, Shopify Support

28 mai 2024

it STOP WORKING and when you click the link it says is not secure and won't open

Latina Essential Guru
États-Unis
11 mois d’utilisation de l’application
Shopify a répondu 31 mai 2024

Hi, there!

We appreciate you taking the time to share your experience with the app. We're sorry to hear you're running into issues on your end.

Whether the issue is appearing on desktop or mobile, there are some troubleshooting steps you can try:

1) Try clearing the cache and cookies in your browser.
2) Try using a different browser, incognito mode or a private browsing window
3) Lastly, try another network (ex. like cellular data instead of WiFi)

If these troubleshooting steps do not help resolve the issue, you can get in touch with our Support team who will be happy to take a more detailed look: https://shopify.link/VAaY. -Victoria, Shopify Support.

22 novembre 2024

does not work and does not uninstall

lemlò
Italie
5 minutes d’utilisation de l’application
14 septembre 2024

Is not working.

JKLFA
États-Unis
Environ un mois d’utilisation de l’application
Modifié le 24 août 2024

Just realized it's not working and saw other's reviews. Uninstalling...

TheFreshener.com
États-Unis
Environ 2 ans d’utilisation de l’application
Shopify a répondu 21 mai 2024

Thank you for your review. We invite you to troubleshoot directly with our team right here: https://shopify.link/vRnL. This way we can help resolve the issue with you. -Olivia, Shopify Support

15 mai 2024

It just stops working randomly, and my customers go to a 404. WTH.

Global Backyard Industries
États-Unis
Environ 2 ans d’utilisation de l’application
Shopify a répondu 17 mai 2024

Hi, there! Thank you for sharing your experience. If you or your customers are having issues with the app please contact our Support Team through the Help Center here: https://shopify.link/qL3P. We'd be happy to take a look at this with you. -Erin, Shopify Support

1 mai 2024

I just want to inform you that Linkpop cannot function in Indonesia because the website linkpop.com is blocked by the Indonesian government. I hope you can handle the bureaucracy with the Ministry of Communication and Information Technology in Indonesia and also comply with Indonesian regulations. Thank you.

BAALE
Indonésie
Environ 4 heures d’utilisation de l’application
Shopify a répondu 2 mai 2024

Thank you for your feedback and information regarding the Linkpop app not working in Indonesia. -Emily, Shopify Support

18 septembre 2023

Sadly the link to our store does not work. Support tells us the link is working yet we have tried through multiple phones and computers. No luck.

Glistco
Canada
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 22 septembre 2023

Hi there! Thanks for sharing your feedback. I understand that you have already reached out to support but are still having issues. I suggest reaching back out to our team so we can take a second look. You can also share your concern in our Shopify Community: https://shopify.link/wNpW. Other community members may be able to test out the issue on their end as well. -Mac, Shopify Support