Omtaler (87)

Samlet vurdering
2,2
Antall per vurderingsnivå
  • 33 % av vurderingene er 5 stjerner
  • 6 % av vurderingene er 4 stjerner
  • 10 % av vurderingene er 3 stjerner
  • 13 % av vurderingene er 2 stjerner
  • 38 % av vurderingene er 1 stjerner
28. mai 2024

it STOP WORKING and when you click the link it says is not secure and won't open

Latina Essential Guru
USA
11 måneder bruker appen
Shopify svarte 31. mai 2024

Hi, there!

We appreciate you taking the time to share your experience with the app. We're sorry to hear you're running into issues on your end.

Whether the issue is appearing on desktop or mobile, there are some troubleshooting steps you can try:

1) Try clearing the cache and cookies in your browser.
2) Try using a different browser, incognito mode or a private browsing window
3) Lastly, try another network (ex. like cellular data instead of WiFi)

If these troubleshooting steps do not help resolve the issue, you can get in touch with our Support team who will be happy to take a more detailed look: https://shopify.link/VAaY. -Victoria, Shopify Support.

Redigert 24. august 2024

Just realized it's not working and saw other's reviews. Uninstalling...

TheFreshener.com
USA
Rundt 2 år bruker appen
Shopify svarte 21. mai 2024

Thank you for your review. We invite you to troubleshoot directly with our team right here: https://shopify.link/vRnL. This way we can help resolve the issue with you. -Olivia, Shopify Support

15. mai 2024

It just stops working randomly, and my customers go to a 404. WTH.

Global Backyard Industries
USA
Rundt 2 år bruker appen
Shopify svarte 17. mai 2024

Hi, there! Thank you for sharing your experience. If you or your customers are having issues with the app please contact our Support Team through the Help Center here: https://shopify.link/qL3P. We'd be happy to take a look at this with you. -Erin, Shopify Support

22. november 2024

does not work and does not uninstall

lemlò
Italia
16. mars 2024

I can't believe that Shopify developed this app. The core logic is very simple, it's just a link aggregator single page subdomain linked to a website. Yet, it's almost ALWAYS DOWN! Our linkpop URL simply returns "The page you're looking for couldn't be found" to the users who try to access it & we've lost business worth thousands of dollars because of this.

It's crazy to me that a $100B company like Shopify has failed to develop such a simple application for their own platform.

Urelas
India
Nesten 2 år bruker appen
Shopify svarte 20. mars 2024

Hi, there!

Thank you for reaching out and sharing your review.

I can definitely understand the impact this has caused, as this is not the expected outcome. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can further troubleshoot and help identify the issue.

I hope this helps! -Victoria, Shopify Support.

22. februar 2024

Idea behind it is good but you can only have a single user within your Shopify store associated with the app.
So if the business owner is the one that sets up the app they cannot have a staff member/different user on Shopify manage it as it won't exist for any other users of your store.

Yakwax
Guernsey
Nesten 2 år bruker appen
Shopify svarte 20. mars 2024

Hello! Thank you for taking the time to leave us a review for LinkPop, and for providing us with that feedback. We've received a good amount of feedback from other users related to this limitation, so I'm happy to make our Developers aware of your review, as we have for those other instances of feedback! I can't promise what the outcome of sharing your feedback will be, but our bevelopers will be aware of this feature request as a possible consideration in future updates. Thanks again! -Imogen, Shopify Support

18. september 2023

Sadly the link to our store does not work. Support tells us the link is working yet we have tried through multiple phones and computers. No luck.

Glistco
Canada
Over 2 år bruker appen
Shopify svarte 22. september 2023

Hi there! Thanks for sharing your feedback. I understand that you have already reached out to support but are still having issues. I suggest reaching back out to our team so we can take a second look. You can also share your concern in our Shopify Community: https://shopify.link/wNpW. Other community members may be able to test out the issue on their end as well. -Mac, Shopify Support

11. november 2022

I used this app for over a year. It was fine until recently. I can't login. I reached out to two different support advisors. Despite telling them numerous times that I have tried logging in with my staff account, and owner account, and that it doesn't work for either - they still don't understand.
It's been one week and the tickets are still open and unresolved. Unbelievable. 1. Shopify owns this app and doesn't recognize the issue.
2. Shopify Support has devolved to this abysmal level. Looking forward to a resolution, or at least an acknowledgment that the app is broken, quickly.

Little Zen One
Canada
Nesten 2 år bruker appen
Shopify svarte 30. desember 2022

Hey there, Little Zen One. Thank you for taking the time to leave us a review for Linkpop. We're sorry to hear about these ongoing issues you've been experiencing while trying to access the app. For this particular issue, a cache and cookies clear of the browser you're using (or using an incognito/private viewing browser) clears things up and allows you to access things as expected again. I recommend that you give those steps a try. If you complete those steps and notice that things don't work, reach back out to the advisors you had spoken to via the follow up emails you would've been provided, and let them know that you were advised on these steps but they didn't work. They should be able to get in touch with some folks from one of our escalated teams so a deeper dive into your issue can occur. -Imogen, Shopify Support

27. april 2023

Has stopped working without warning and we didn't realize for several days which means a lot of potentially lost business for us.

Mararamiro
Canada
Rundt 1 år bruker appen
Shopify svarte 28. april 2023

Hello! Thanks so much for letting us know about this. This is absolutely not ideal. If you continue to have any issues at all or need to troubleshoot your Linkpop account, please connect with us via our Help Center by choosing "Contact Support". -June, Shopify Support

9. oktober 2023

It sends random links, not my links, Some of them are PORN related! I cannot reach support.

vividdiamonds
USA
8 måneder bruker appen
Shopify svarte 11. oktober 2023

Hi there, thank you for letting us know about this issue. We definitely want to review your Linkpop account and ensure that your merchant account is secure. Please contact our authenticated support through our Help Center as soon as possible: https://bit.ly/2AWw5VA. -Shay, Shop Support