Linkpop

Great idea, I love the fact that it's integrated with our eshop. Nevertheless, the page is often down and our followers are not able to access it (which we have confirmed ourselves when they contacted us). That's a big issue and it costs us money. So, I would not recommend as of now. Can't wait until this app becomes actually production-suitable and gets the features its competition already has.

I must say, I do like that Shopify creates their own apps more and more.
Though, Linkpop unfortunately lacks a few crucial features, that makes it not usable for me. I love that there are analytics built in, that it easily integrates with my store, and that the creation process is extremely easy.

My problems with existing features:
- The lack of ability to hide the product price of a product card.
-> This is my biggest complaint that makes the app useless as I have different prices for products depending on the market. Linkpop doesn't track where the user lives at so it always shows the base price, which for some people is wrong and they'll get the surprise once they click on the product link.
- The somewhat broken preview.
-> Texts appear way too big compared to how it actually looks on the phone for example.
- The lack of ability to hide the branding even as a paid option.

Features I would like to see in there (and wonder why they aren't implemented already):
- A collection link. The same as the product link, but with collections.
- Additional social media handles: Vimeo, behance
- An option to add a banner image
- More fonts

Have had for months and still cannot add products from my store. Followed every step. Wouldn’t recommend and I’m moving on…

I have to start out saying I actually liked the app and how it syncs with my store. It is easy and convenient to use but I give it a one star because of the security issues I've been experiencing.

I have this app connected to QR codes, social media, websites, etc and it's a massive pain in my side that I have to switch to another service. I've had an issue for who actually knows how long, that my link is being hijacked by other businesses outside the US.

When someone clicks on my link in any of my bios, it redirects them to another company.

This could explain large dips in my sales over the last several months, so who knows what has actually been happening.

I've contacted Shopify support three separate times about this issue and they insinuated it's a problem on my end with my browser, cookies, or cache. They also can't replicate the issue... To be fair, they can't even figure out how to view my Instagram account which has thousands of followers. So of course they were not able to experience anything I was seeing first hand.

I've also tried uploading video with my phone demonstrating my issue, but they only accept a very particular type of video that I was not able to get correct even after downloading the specific app they recommended. I have an iPhone which should have been an easy and seamless upload.

After the third complaint and zero answers as to what was actually happening, I've decided to move all my linking services to another company. I don't feel comfortable knowing this is a Shopify product and Shopify cannot give me any answers, if my store is secure, or why this is happening.

I have decided to go with a third party paid service. I feel more comfortable knowing my linking and website are totally separate so it won't compromise my store in any way.

The link is always broken

Sadly the link to our store does not work. Support tells us the link is working yet we have tried through multiple phones and computers. No luck.

It is ok. But needs improvement to keep Shopify store owners updated. 1. Need more editing features. I would like to customize it more and you are unable to move the links once added to the app.

Hello Linkpop,

I totally agree with the previous reviewer :

« I don't link to products in my linktree because i have too many products.

I link to categories....or collections....

So yes, i can add them via link but perhaps you can add that as an option ?

Otherwise, installation worked fine for me unlike for others.

Will be testing it out and see how it compares to linktree :)

I would say that another feature I really want, that linktree had, is to be able to turn on and off links as well as schedule them in advance.

I am launching a ton of products so it would be great to plan these in advance. »

=> As I have multiple affiliate links and Shopify accounts, I would appreciate if you could create a subcategory of links such as :

1- My E-Shops;
2- My Marketing Tools;
3- My E-Learning Courses;
4- My Media;
etc.

Thank you for your feedback.

Best regards,

Irene

Linkpop is promising and I had fun setting it up which was easy by the way. However, I notice that the page flickers on Instagram if you are using an image as background instead of just color. The back image moves as you scroll which causes the make to flicker which is annoying. I thought perhaps the size of the image I was using was too big, searched online for recommended size for background image on linkpop but didn't see any. Shopify don't even have anything about background image size for linkpop on their official website.

It sends random links, not my links, Some of them are PORN related! I cannot reach support.