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Sehr gute App.
Hallo liebes Your Luxury Store Team,
Herzlichen Dank für Ihre positive Rückmeldung zu unserer App. Es freut uns außerordentlich zu hören, dass Sie mit der Anwendung zufrieden sind und sie als "sehr gut" bewerten.
Ihre Zufriedenheit und Ihr Feedback sind für uns von größter Bedeutung. Falls Sie Vorschläge zur Verbesserung haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren.
Vielen Dank, dass Sie unsere App nutzen. Wir sind stets bemüht, unseren Service zu verbessern und freuen uns darauf, auch weiterhin Ihren Anforderungen gerecht zu werden.
Beste Grüße
Timo
if it was possible to leave a zero star review i would. im not one to complain ESPECIALLY on a public platform. HOWEVER it should be noted if you use this app you will be forced to create "new shipping policies". by doing so this app completely OBLITERATED my ebay store. all the rates i had set in place for big and small items have since vanished with no way to correct the issue (also thanks to changing the policy i now also can not select other shipping methods on both the ebay app & website. DO NOT USE THIS APP UNLESS YOU WANTTO COST YOUR SELF TONS OF TIME AND MONEY.
Dear blue crab pallet co Team,
Thank you for taking the time to share your feedback, and I apologize for any inconvenience you've experienced with our app. We genuinely value your input as it helps us improve our services.
I'm really sorry to hear about the problems you've had using our app. The creation of new shipping policies should not have caused any interruptions in your eBay shop. It is possible to create multiple shipping policies at the same time on eBay. It would not have been necessary to delete your original shipping policy. We will be happy to help you restore the data.
I'd like to investigate the issue further and work towards a solution that addresses your concerns promptly. Could you please reach out to our support team at ebay@lionz-studio.com? Our team will be more than willing to assist you in resolving these issues and ensuring a smoother experience with our app.
We understand your time and resources are valuable, and we are committed to making things right for you. Your satisfaction is our top priority, and we're here to assist you every step of the way.
Once again, I apologize for any inconvenience this has caused you, and thank you for bringing this to our attention. We look forward to resolving the issue for you.
Warm regards,
Timo
🙏