Lipscore Product Reviews

We wanted to introduce product reviews onto our website.

Since switching to Lipscore, we have been incredibly impressed with the service and response we've had from customers. The team are always on hand to support us with any questions or tailoring (big shout out of Georgina!) and our response rate has been almost 10x higher, than service reviews through another platform.

The whole thing was made even smoother by the fact their implementation team handled the installation and styling their end, asking us for our input of course. For a small team like ours, it made the whole experience so much better!

We introduced Lipscore because we wanted to increase the number of customer reviews we were receiving. Previously, our response rate was typically around 3–4%, but since switching to Lipscore, we’ve seen rates as high as 23%, which has made a huge difference.

The team has been fantastic to work with—friendly, responsive and always very helpful whenever we’ve needed support. We’re delighted with the results so far and would highly recommend Lipscore to other Shopify businesses looking to grow their customer reviews.

— Licensed to Charm

We were initially a little sceptical, but the Lipscore team has been fantastic throughout and always ready to support. Lipscore has made a real impact in just one month, a big uplift in genuine, verified product reviews, plus full control over anything inappropriate, which gives us real confidence in the platform. Our response rate is now over 41%, a huge improvement from our previous provider. The platform is easy to use, and the support team has been excellent: quick, helpful, and consistently responsive.
We’d confidently recommend Lipscore to any Shopify store.
Thank you, Lipscore.

We needed to migrate the review aggregator we were using to a new platform as the one we were using was no longer fit for purpose in terms of review moderation, CX and having a solution that would evolve with the business.

After choosing Lipscore the migration itself had a number of unique requirements (as part of the specification we had laid out) that needed some bespoke solutions. From the outset, the team at Lipscore were more than happy to work through these challenges with us and help find a way to achieve what we needed. It seemed like 'no' wasn't in their vocabulary.

We've seen a significant improvement in our review response rates across all of our sites, which was something I was actually more skeptical about and my advise to businesses considering a move to Lipscore in the future - let go of what you think you like about your current set up. Take a step back from and and focus on the core objectives first. Trust the platform and the expertise of the Lipscore team. Then you can make incremental changes along the way measure performance properly, and make informed improvements as requirements evolve.

What has impressed us most, however, is the level of customer service. The team are always available when we need support, respond quickly, and genuinely feel invested in helping us get the most from the platform. Nothing ever seems too much trouble.

Since switching to lipscore our conversion rate has vastly improved and the whole switch over has been very smooth. We receive great support when needed from the team and it has been a positive move for us.

We LOVE Lipscore! The platform is easy to use, integrates well with our Shopify website and has helped us collect a large number of genuine customer reviews, which has been invaluable for building trust with new customers.

What really makes Lipscore stand out is the level of support provided by Josh and Angela. They are both incredibly responsive, knowledgeable and always happy to help with any questions or requests. Their proactive approach and willingness to go the extra mile have made working with Lipscore a pleasure.

We would highly recommend Lipscore to any business looking for an effective review solution backed by outstanding customer service.

We've had a great experience using Lipscore. The platform has been easy to implement and has helped us collect valuable customer reviews and feedback, giving both our team and prospective customers greater confidence in our products.

A special mention goes to our Account Manager, Josh Morgan, who has been consistently responsive, knowledgeable and supportive throughout our time with Lipscore. Whether answering questions, providing recommendations or helping us get the most from the platform, Josh has always been on hand to assist.

We would highly recommend Lipscore to any business looking for a reliable review solution backed by excellent customer support.

Lipscore has been a brilliant review app for us and has made a huge difference in just one month. We’ve seen a massive boost in reviews, and the best part is that they’re all genuine. We also have full control over fake or inappropriate reviews, which gives us real peace of mind.

Our response rate is now over 28%, and we received 666 reviews in the last month alone. That’s a huge leap from our previous review platform, where we were only getting around 5 reviews per month.

The platform is simple and easy to use, and the customer support team has been fantastic. They’re quick to respond, helpful, and have answered every question we’ve had along the way.

We’d 100% recommend Lipscore to any Shopify store, no matter the size or scale. It’s been a game changer for us.

Thank you Lipscore, Hats off to you guys!

The Booghe Team

We've experienced a 32% response rate from our customers, which we are very happy with. Set up was straight forward, and the interface is easy to use. Josh is very helpful and responsive!

We've had a great experience using Lipscore. The product has delivered exactly what was promised and achieved an excellent response rate - currently 23% over the past 30 days, compared to the 3% average we were getting from our previous platform over the last five years.

On top of that, everyone we’ve dealt with at Lipscore has been brilliant - personal, friendly, responsive, and easy to work with. We’d definitely recommend them.