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Since moving to Listrak, we have bi-weekly meetings with our CS rep and everyone is always quick to help and respond to our team when needed. Our email and SMS set up & send out process is so much easier as well! We love our LT team!
We recently completed onboarding with Listrak and I was impressed with the hi-touch service we received. The overall competence of everyone we worked with gave me confidence in transitioning four different brands simultaneously.
Our Project Manager provided a roadmap and weekly status updates on our progress. When any questions arose, she immediately responded with follow-up steps and solutions.
Listrak's technical team handled the integration with Shopify and the data passing to Listrak. It was critical to have Listrak's help building templates and the logic for automated journeys inside our four separate accounts. Their attention to detail allowed me to focus on our marketing effort during the transition.
Our Account Manager attended all the meetings and jumped in to assist as we were learning the platform. She scheduled training after our IP warm-up and continues to support us during weekly status updates.
I recommend Listrak's service to anyone looking for assistance in transitioning their email marketing program.
We moved from a manual legacy Listrak integration to this new Listrak app. Install was quick & easy. Logged into our account and validated a few account settings. Even more information is collected and seamlessly passed from Shopify into Listrak for targeting and audience creation. The data and attribution seems to be more accurate with the app vs our previous legacy integration.
This Listrak app takes our Shopify Plus data and multiplies it in unbelievable new ways. We have been able to launch some really personalized, unique campaigns using the Listrak app. It enhances what we are already doing in Shopify. The deeper we get into the Listrak app/platform, the more there is to discover. They provide account level support, a thorough knowledge base, responsive chat, and even an after hours phone that I've called into when needed. Great company, great app, and we're looking forward to future releases from both Listrak & Shopify.
We migrated our brand over to Listrak (we now have two brands on Listrak) about 8 months ago and the integration was seamless. The onboarding team was very helpful with any questions we had and moved efficiently. Our account manager, along with support are always helpful and willing to go the extra mile to answer a questions or help solve a problem. The possibilities are endless in terms of segmentation and campaigns you can run - I highly recommend Listrak for anyone looking to take their email marketing to the next step.
I have been working with Listrak for over 6 years and I am very happy with this tool. It's a great tool to stay engaged with your consumers and prospects. Their team is dedicated to help which is always appreciated
We migrated to Listrak about 9 months ago and could not be happier with our decision. The Listrak on boarding team made the move quick and easy, taking care of all the details for us and keeping us on track to launch in a timely manner. From our first encounter with Listrak to our everyday dealings with our Account Manager and Support, the level of customer service has been top notch. Customer support is always an email, chat or phone call away. The transition to Listrak has enabled us to rapidly and effectively enhance our email and SMS marketing strategies. I would recommend Listrak and their amazing CS team wholeheartedly.
Nine months ago, we shifted to Listrak, and it's been a game-changer. Their on boarding team handled everything seamlessly, ensuring a smooth transition. Whether it's our initial interaction or ongoing support, Listrak's service has consistently exceeded expectations. With their support, our marketing strategies have evolved rapidly and effectively. Highly recommend their stellar CS team.
Since late 2018, we've enjoyed a delightful experience with Listrak, serving as our primary platform for managing email campaign planning, audience segmentation, and email editing. Our recent transition to Shopify was seamless thanks to Listrak's implementation team, and even our non-technical users have embraced the system effortlessly. Whenever we've reached out to tech support, they've consistently provided prompt and invaluable assistance. Our account representatives have also been instrumental in helping us decipher our current metrics and explore innovative marketing strategies for both retaining existing customers and attracting new ones. Without hesitation, I highly recommend Listrak to anyone in search of a solid, dependable email marketing solution. Looking for results? Go with Listrak and you will not be disappointed.
Listrak has been a longstanding partner of our firm for good reason. They are consistantly innovating for the future while providing elite customer support at every turn. From account representation to integration, product teams to senior leadership, the team has gone to great lengths to help our business scale for sustainable growth and find creative solutions for our unique operation. The Listrak public app is straightforward and integrates beautifully with Shopify. Any questions our developers have had are quickly addressed and documented. We are thrilled with the level of service Listrak has offered from the very beginning.