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Listrak has redefined what it means to provide a white-glove service, distinguishing themselves from other ESP's. From the very beginning, their team has been exceptionally supportive during our onboarding process, guiding us in acclimating to the platform and continuing to help us create effective flows, marketing emails and segments tailored to our brand's unique needs. They've also been a great extension of support in helping us capitalize on revenue moments, ensuring we make the most of our campaigns.
While the dashboard’s UX/UI can be challenging at times, Listrak has actively listened to our feedback. Their responsiveness to our challenges has reassured us that they are invested in enhancing the overall experience. We look forward to seeing how they continue to refine their platform!