The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
We have been working with Listrak for several years and recently migrated from Salesforce Commerce Cloud to Shopify Plus and Listrak made the migration effort easy and painless for us. Their dedicated team took care of most of the work and kept us on track so everything was ready in time for our re-launch. Not only that, but we've been able to grow revenue and improve our metrics without spending more money. I definitely recommend Listrak and their team of dedicated experts.
We migrated to Listrak right before the holidays last year. I was a bit worried about the short lead time to move over before holiday sales and email sends ramped up. However, the Listrak app which connected right to our Shopify store made this part of the migration a million times easier than I was anticipating! Having moved from other ESP's in the past, the migration of historical customer data, product feeds, etc cut down the migration and simplified the process immeasurably!
We moved from a manual legacy Listrak integration to this new Listrak app. Install was quick & easy. Logged into our account and validated a few account settings. Even more information is collected and seamlessly passed from Shopify into Listrak for targeting and audience creation. The data and attribution seems to be more accurate with the app vs our previous legacy integration.
We've been with Listrak for a few years now and were thrilled once they became an official partner with Shopify. The API integration was seamless and drafting up and sending transactional messages has been super easy. Their support is also top notch - I love being able to call or email and always get thorough answers. Listrak genuinely cares about their customers and it shows. I highly recommend the platform for anyone looking to take their email marketing to the next level!